Warning with this company. Useless. Unprofessional. Take all private info and then tell you criteria has changed. You have been Warned. Must be a scam
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company keeps calling despite me advising that I don't wish to use their services. Initially, they made out that they were already on my case and tried to get further information. Their staff j... See more
How do I stop these guys from.ringing me up to 10 times a day on various different numbers. I've barely told them anything and apparently I've now git an account quite sneaky as they make out you s... See more
1 star is to higher rating for this company. Absolutely appalling sales tactic, misleading, rude and aggressive. I am absolutely disgusted. The representative sat there eating crisps whilst on the pho... See more
Company details
Information provided by various external sources
Visit the Accident Advice Helpline website for expert compensation claims advice. If you've been involved in an accident which was not your fault you could claim compensation.
Contact info
United Kingdom
- reviews@aagplc.com
- www.accidentadvicehelpline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
friendly advice service that has helped…
friendly advice service that has helped me a lot in the process of my accident claim. would highly recommend this team too my peers
good customer service help
I was in an accident last week and…
I was in an accident last week and found accident advice helpline really helpful I would recommend to anyone who needs advice on what to do
The call back responce was very quick
The call back responce was very quick. I had no idea how to process my case, so the team really took time to inform me about every detail that I asked for.
Really helpfull
Very professional and understanding…
Very professional and understanding very happy with the service they provide.
Outstanding so understand and helpful…
Outstanding so understand and helpful step by step guide pleasure to receive great customer service and support
I've been in hospital for a while now…im leaving hospital 2 mo after 3 weeks ov bein here date is Thursday 3rd ov may now can't wait to go home to mo
I've been in hospital for a while now for over a week and your solicitors and after care team have stayed in touch every single day I would generally tell anyone too go wi t h these accident solicitors and I'm so grateful my dad emailed you and u helped me all the way threw step by step on my mobile phone whilst bein in hospital too fill out contact and they've stayed in contact every single day since with phone calls and emails im dislexic and had back problems for months and then was hit by car and uve heled me ever since I would Highley recommend these solicitors and after care team they r amazin and I'm still in hospital and there very carin company there put your mind at eas e so I would highly recommend this company
Service
Hi. The experience that I had received was very professional and prompt. From the opening conversation and the desire and trust to help you be successful was fantastic.
I would therefore like to offer this service to people who may need help in the future.
Thankyou in advance
Barry Smith
Kind supportive staff
Kind supportive staff. Kept me updated with my claim and have an answer to any questions I have had so far.
So far so good
I recently had a accident and was put through to Accident Advice Helpline. They were very efficient in dealing with me. They called me to set up my assessment and have taken all the necessary information. They are really on the ball. I have every confident that my claim will go swiftly. From what I have observed I will be recommending them.
Really great customer service
Really great customer service. Kept it simple and answered all my questions. Would recommend.
Excellent service
The company has been a great help
The company has been a great help, calling me out of hours and offering a friendly and straight forward service.
You're the best
A1 from start to finish
Couldn't ask for a nicer experience. Staff were kind, polite and very helpful. They were happy to explain everything to me and were very patient when I asked questions, which is exactly what is needed after an accident.
I have and will continue to recommend them to all my family and friends.
Really pleased with the service
Takes great care of the customer and keeps you updated every step of the way. They have friendly staff and I am happy with the service.
Very good service kept me upto date…
Very good service kept me upto date since I first called
I have never had to make a claim before …
I have never had to make a claim before and was initially sceptical but I’m so glad I did. Very professional and honest service thus far. I’m still only at the beginning of the claim but if things continue as they started then this whole thing has been executed superbly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








