Horrible customer service
Company is very fragmented so you get transferred all over the place. Have to give them insurance and drug company information numerous times. Refilling your prescription is a nightmare as you can’t do it from the app. When you call, rep assures you medication refill is on the way and then system cancels it. Have to call and start all over. Takes me several calls and 2 hours every time I need a refill. Then they are to bill my insurance and drug company copay program. They bill me instead so more phone calls and literally hours sent on this.








