Ace Golf Balls Reviews 

152
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

AVOID AVOID AVOID Ordered Srixon golf balls, paid over £40, they were supposed to be Pearl/ Grade A, they weren’t, after a few shots with each ball they had scuff marks, quite a few came with marks on... See more

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Rated 5 out of 5 stars

Fantastic choice of golf balls, covering a wide range of grading. Prices are good with free delivery, making them cheaper than competing suppliers. Calls and emails were answered very quickly a... See more

Rated 5 out of 5 stars

Asked for a review by ace golf balls but I’ve not received the order yet?! Really should check the fundamentals before requesting a review😊 Correction. I've since found the delivery. Nothing to... See more

Rated 5 out of 5 stars

Purchased some pearl grade Pro V1 balls, and couldn’t be happier with them. Exceptional condition and a great price and they were delivered within 2 days? Once I’ve blasted all these OB, I will defini... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Lake balls from Ace Golf Balls. Try our lakeballs and you'll never buy new golf balls again! All top model lake balls available, Pro V1, Titleist, Bridgestone, Srixon, TaylorMade, Callaway.


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3.8

Great

TrustScore 4 out of 5

152 reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

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3.8

All reviews

(152)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID Ordered Srixon golf balls, paid over £40, they were supposed to be Pearl/ Grade A, they weren’t, after a few shots with each ball they had scuff marks, quite a few came with marks on before they were used, whatever they coat the balls with soon comes off .Just check the other 1 star reviews😱😱😱😱Dreadful arrogant customer service. AVOID AVOID AVOID

June 5, 2026
Unprompted review
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Reply from Ace Golf Balls

For clarity, we do not coat, treat, or apply any substance to the balls we sell. To try and blame us for the condition of balls after you have used them is quite frankly ridiculous.

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Rated 1 out of 5 stars

Sub-standard product and an unhelpful response from customer service,

They sent an order of 24 balls which were supposed to be Pearl/A grade, but 3 have visible scuff marks. I asked for a pro-rata refund, but I was told that I would have to send the entire order back. Not only is this a waste of my time, which would have been avoided had they actually checked the products they are shipping, but it's also commercially illiterate as it's going to cost them more money to refund the order + 2x delivery charges.

My cynical view is that their returns policy is designed to stop people actually making returns.

Unsurprisingly I won't be using them again.

June 3, 2026
Unprompted review
Ace Golf Balls logo

Reply from Ace Golf Balls

Thank you for your feedback.

The order placed was for Pearl/Grade A balls, which we clearly describe as potentially containing minor cosmetic marks or scuffs. After you contacted us regarding three balls in the order, we offered a full, no-questions-asked refund, including collection from a location convenient to you, so there would be no wasted time or inconvenience.

Rather than proceeding with that returns process, you requested a refund for only the three balls while keeping the rest of the order, and indicated that this TrustPilot review would be removed if that partial refund was provided.

We cannot operate a returns process on that basis. To be fair and consistent with all customers, any disputed order needs to be returned so it can be assessed properly and refunded or replaced where appropriate. Allowing customers to keep selected items while claiming a partial refund for others without return or inspection would make the process open to misuse.

Rated 1 out of 5 stars

Poor Quality balls - not satisfied with the solution

Ordered 40 balls
17 where well below A grade) questionable “B” at best. When they thought it was a few balls happy to refund or discount off next order - when it was 17 all balls had to be returned. Needed the balls for a golf weekend so not in a position to reorder and from other reviews it seems the return is never received.
Can’t fault the communication from the company - but the quality of the items received leaves a lot to be desired - won’t order from here again - order over £100 and about £40 of the order is no use to me at all

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Awful service, avoid

Awful service. Ordered 2 dozen Pro V1x but was sent Pro V1s by mistake. Was told to return them but Royal mail was unable to deliver (twice). Tried phoning daily for nearly 2 weeks but no answer. Maybe they've gone bust.

June 10, 2025
Unprompted review
Rated 4 out of 5 stars

Pearl ?

Straightforward order and delivery process.
I ordered Chrome Tour Pearl balls.
Four of the balls had significant pen marks and should not be regarded as Pearl standard.

February 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Ordered ‘Pearl Grade’ but received B Grade balls

I ordered 24 ‘Pearl Grade’ Callaway Chrome Tour balls expecting to see nice and clean balls but what I received had marker lines, logos and chips in more than half in the box. Very disappointed so contacted seller but they said I have to return the entire balls to get refund, which was too big hassle for me so I gave up. I would never want to use Ace Golf Balls again.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and quality

Great, fast service and always top quality balls. I always go for the pearl grade balls and you can hardly tell they’re not brand new. Half the price of new balls so brilliant value.

February 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service and and quality Golf balls.

The personal service from this company has been great. Initially, I received the wrong golf balls but this was rectified after I contacted them. Communication was excellent and I thank Simon for making things right. I would definitely purchase from them again.

January 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Really good

Really good, package received punctually and the balls are in excellent order, exactly as described. 24 pearl grade, of which 23 are pretty much brand new. Will use again.

December 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Excellent quality outstanding service

I have used this company on quite a few occasions, and have always been very impressed. The quality of balls is superb, why pay a fortune for new balls when you can get them for half the price. Once again I am very impressed with service and quality, keep up the good work.

December 4, 2024
Unprompted review

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