Horrible experience. I should have read the reviews on here before I sent my device to them. I had a Thera gun Pro that stopped turning on. They quoted me $600 to repair it. At that point, I might as... See more
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Wanted to charge more than it would cost to purchase a new device to repair the old one. When I refused they charged me an exorbitant amount for shipping (almost three times as much as it had cost for... See more
Terrible company lmao, quoted me more than retail value and then when asked for a return mfs said "120, 35 for shipping and 85 for administrative fees" please do not do business with these scammers. T... See more
Not capable of camera lens repair. They cannot repair the scratch which they promised in email with picture diagnostic. No detailed report. Only unrepairable notice. The lens blow cleanning... See more
Company details
Written by the company
Acme Revival is an American reverse engineering firm based in Denver, Colorado. They are best known for repair and remanufacturing of speciality commercial electronics. Acme formed in 2020 during the height of the COVID-19 pandemic repairing critical medical devices that were experiencing a shortage. In 2023 they announced they had successfully repaired 10,000 speciality medical devices to date. Acme has come under scrutiny for publishing details of repairs including their own schematics and repair techniques manufacturers claimed may compromise proprietary information.
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Seems like a set up to few people to…
Seems like a set up to few people to death. Not in it to fix anything, since nothing gets fixed.
Device sent in for repairs, after 6 months with no end date in sight I had to request it back so I can send it somewhere else
I originally sent in a medical device that was failing calibration. It was repaired and sent back. Within 1 month of getting it back it started to fail its calibration again so naturally I sent it back to Acme Revival to have them look at it again. This is where my nightmare starts. They had the device for just under 6 months! I contacted them many many times just trying to get a simple update on the repair, often I wouldn't get any reply and the times I did get a reply it was always a generic "thank you for your patience, we are working on it". If I could leave a negative star I would. I have delt with a lot of companies over the years but hope I never encounter one like this again.
Edit: As of 6/12/2025 I still do not have my device returned. It was "sent" on 5/29/2025 however the tracking number never updated and just says UPS doesn't have possession of the package yet. I feel I will need to get authorities involved to get this theft delt with.
Fraud Company
Sent in an amplifier July 2024. Paid for repairs in advance. Was not able to get any information on repair month after month. I finally filed a law suit against Acme (still in progress). After filing the suit, the firm returned my amplifier saying it was repaired. In fact, they had destroyed it (they didn't even bother putting it back together). Owner called me, said I would win in arbitration,, but would never get paid. Fraud company.
Egregious fees for storage
Egregious fees for storage. We lost track of the hyfrecator being repaired and in a few months Acme was charging us $3000 for storage! do not use this company.
🚨WHAT A SCAM🚨
🚨🚨WHAT A SCAM, FAKE REVIEWS 🚨🚨
So many fake 5 star reviews. Trustpilot is aware and has been notified.
Sad to see how infected Trustpilot is, with all these fake reviews
Con men
Con men . Buyer beware this place will hit you with storage fees and then sue you for thousands of dollars .
Con Artisits
I sent ACME an intraoral scanner to be repaired. After doing a diagnostic test, they charged over $800 to repair my scanner. After the payment was made, they no longer responded to me. I wrote a certified letter to ACME saying that if ACME did not send me back my scanner, I would consider it stolen by them and contact the police. So, they sent me back my scanner, unrepaired.
I sent in an Inogen Oxygen unit for…
I sent in an Inogen Oxygen unit for repairs few months ago. Great service from start to finish. Got the quote, paid the fee and got the unit back with no issues. Great quality repair.
I will use this company again .
For the un-initiated ( those who don't do their research) there IS a written policy about their policy and fees INCLUDING their storage policies . I read all of this information PRIOR deciding to do business with this company.
I had much better service with this company than I did with the actual Inogen company. The pricing was almost identical to the Inogen company pricing. so, at least in my case, I paid a fair price.
Horrible business practice
Horrible business practice, incapable of actual repair and makes 100% of their money scamming people on ridiculous storage fees, be strongly advised, these people deserve to be out of business forever.
I asked if they would send back to me…
I asked if they would send back to me and they said I had to pick it up from them and they couldn’t mail it. I told them to drop it off and they said no
I took in my broken heart and could not…
I took in my broken heart and could not fix it. But instead put it in storage and charged me $25/day in storage fees. How can mend a broken heart?
Just Google these people and read the…
Just Google these people and read the news articles
After the controversy this company has…
After the controversy this company has I wouldn't mess with them
Absolutely incompetent repair facility
Absolutely incompetent repair facility. I sent them a robot from Tesla and they damaged it further! Never again...
Scam company
Scam company. Will accept your property to repair, charge you a $25 a day storage fee, not tell you, then try to sue you.
I DO NOT RECOMMEND
A company might be based in fraud. There is no clear evidence that the wast majority of money that they make is based upon the insane storage fee of 25 dollars a day after 15 day grace period, and when you are disputing the claim the storage fee continues to trickle down. It is a repair company that can literally charge you out of your life saving if you are not carefull enough
Predators
There should be a special registry for people that run companies like this.
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