They suck. They dont care about customer . I paid for 200 MBPS speed and I only received like 10 MBPS and you can imagine that in today’s world, it is a very very low internet speed that is not what I... See more
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I took a new ACT connection in Uttam Nagar only 15 days ago, but the internet has already stopped working three times. Each time, it takes more than a day to get the issue fixed. Reaching custome... See more
Pathetic Chatbot. Dont know who fixed that options on chatbot.. worst.. To reach customer care it takes 45-60min and you need to patient enough.. With this customer service through AI and chatbot, AC... See more
One of the best ISP in Bangalore with an extremely, worst customer service in terms of data related issues. They give ONLY fake, hollow commitments from day one with no intention to solve the problem!... See more
1.5
Bad
27 reviews
No history of asking for reviews
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Poor service
August 3, 2024
Unprompted review
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STOP SPAMMING!!
STOP SPAMMING!!! Stopped using ACT in Oct-22 as the services were REALLY BAD and immediately after doing so, started getting harassed on mobile with automated robot calls asking me to come back. STOP HARASSING with your spamming. For would-be customers, BEFORE OPTING FOR A CONECTION WITH THEM THINK TWICE, THRICE AND MANY MORE TIMES if you really want to share your mobile number, because if you do so, be prepared to get harassed by them after you opt to quit realizing their pathetic services!
October 15, 2022
Unprompted review
Worst service and very poor customer…
Worst service and very poor customer support .. lots of technical issue lots of miscommunication to the customer by the customer service .. for a Internet issue there is no update of 6days and still it’s not resolved after called 17 times to the customer service team no use .. a agent dint mention customers issue , a agent forgot to raise call back , multiple call disconnection but call for not closed , agent puts the call on hold after 10min call is getting disconnected , I have never seen a worst customer service like this .
June 19, 2023
Unprompted review
Act fiber is not the fastest broadband
I took a basic plan for 40Mbps, the speed is very pathetic, as it's even slow than my mobile data using 4G that gives 20Mbps only. Also the router what they give in 40Mbps doesn't support 5Ghz bandwidth. The router isn't capable enough to provide service for 400sft house. I had taken this connection Just less than 10 days and when I asked for a cancellation, they are denying to do so. The are making us to use only high speed plans for their profit.
March 30, 2023
Unprompted review
Best Reliable and Stable ISP
I have been using their service for more than 5 years now and have been satisfied with their service. Their network is stable and maintenance in case of repairs is timely and communicated properly with users. The rates are also competitive with other service providers.
June 13, 2022
Unprompted review
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