ActiveGameHost Reviews 111

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I got many server from them, 2 at the momment for 7Days To Die. Everytime i got an issue the customer service is pretty fast to fix it when online. Price are not high at all

Rated 5 out of 5 stars

Ive been here 3 in different events, and always have great support, servers are stable and lag free. (only some times you get little lag spikes) Cost is good, could do better instead of 25 people inc... See more

Rated 4 out of 5 stars

Has a little but of server lag with ark but otherwise good service even with full upgraded cores and such minimal mods and it can have hiccups at times. But its still very solid service. The backend t... See more

Rated 5 out of 5 stars

I have been using AGH for years now. I wouldn't choose to go anywhere else. I use them for ARK and 7days servers. Their admin panel is fantastic. But the best part is their customer service. They are... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Finding the best premium Ark Server hosting provider can be tricky. All of our customers receive the same level of support. With so many options it can be hard to choose. ActiveGameHost gives you premium features at an affordable price. Our company has...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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Rated 1 out of 5 stars

Admin website is not user friendly

Admin website is not user friendly. Could not export or import full .ini files. No explanations for what each setting does in the very limited settings that can be adjusted in the configure page

December 28, 2020
Rated 4 out of 5 stars

Good servers small hiccups here and there

Has a little but of server lag with ark but otherwise good service even with full upgraded cores and such minimal mods and it can have hiccups at times. But its still very solid service. The backend takes a bit to get used to but with some investigation you get the hang of it. Overall 1 star off for the preformance versus the price but otherwise great servers.

December 7, 2020
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Rated 2 out of 5 stars

Nice control panel, but never got the game to work

I liked their control panel, it looked like if the game had worked then it would have been an amazing way to manage my game, but it didn't, something went wrong with the installation or something like that and I was too lazy to fix it, so I just went with another provider.

December 1, 2020
Rated 5 out of 5 stars

I'm blown away with the Quality

I'm blown away with the Quality, Knowledge and Service they provide. The website tool to run your servers is very user friendly, plus the customer support they provide is top notch. Would highly recommend ActiveGameHost to anyone, from novice to pro, this is the company you want running your servers!!!

October 16, 2020
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Rated 5 out of 5 stars

Ive been here 3 in different events

Ive been here 3 in different events, and always have great support, servers are stable and lag free. (only some times you get little lag spikes)
Cost is good, could do better instead of 25 people increase (smaller packages for friends that are not over 25 or 50), but I understand the business works this way.

September 9, 2020
Unprompted review
Rated 4 out of 5 stars

You guys have been very helpful

You guys have been very helpful. I think you could improve your service by making the "Chat now" option better available for your customers. I direct question getting answered is very helpful. Your ticket time is very good though. So all in all good experience for my friends and I.

September 7, 2020
Unprompted review
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Rated 1 out of 5 stars

Asked for help, was told to figure it out myself

Asked for help regarding a server side issue and was told it was a client side issue, if i found anything else out to let you guys know. Because my game wasn't playable and my first attempt at solving it before requesting a support ticket didnt work. Not gonna pay for a product that doesnt work.

August 4, 2020
Unprompted review
Rated 2 out of 5 stars

either its the game (7days to die) or…

either its the game (7days to die) or your interface but it seems so out dated and none streamlined. For setting up a game on 7days it took for ever to figure out how to get a bigger sized map. The instructions where vague and when asking customer survive they just replied with looks like you're good not but be aware it can take up to an hour for a bigger map. There was no help with setting up the game. The Instructions where so outdated in the knowledge center. The app didnt work so there was no reason to download that.

The UI required me to log into 2 to 3 times depending on what i was opening. It took 2days of stress trying to get a game started. The pluging will brick your game so dont download that.

The Server was stable when you got it to work.

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

This is by far one of the better hosts i have been with, the control panel is easy and straightforward as well as installing/removing mods. The server is always up, i have never had an issue with them on both occasions. Excellent service and i will continue to use them for all my hosting needs!

July 21, 2020
Unprompted review
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