adiglobaldistribution.us Reviews 4

TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 1 out of 5 stars

Had ADI account for nearly 40 years

Had ADI account for nearly 40 years, originally Ademco Distribution in Millville, NY, through mergers with Pittway. Purchased from locations in Doraville, GA, Austelle, GA, Orlando FL, etc. but ADI closed my account without my knowledge. Requested restoration and assistance from local manager Lee in Doraville, GA but nobody in this terrible firm never responded. As many other distributors can fulfill your security needs,
I suggest avoiding ADI like the plague.
IMO Resideo/ Honeywell should find a better way to distribute the products than by taking over ADI.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

I have had so many bad experiences with…

I have had so many bad experiences with customer service through the online chat directing me to call my branch only for my branch to tell me there is nothing they can do to help me and everybody is just so god damn rude. I never want to do business with ADI ever again. Now, i've been charged almost $400 for an order that i cancelled multiple times through the chat and then also cancelled on the phone with my branch WEEKS ago...it is just ridiculous. everyone says one thing and does another. it is so ridiculous.

January 16, 2026
Unprompted review
Rated 1 out of 5 stars

They really mean Global Distribution

They really mean Global Distribution. An elitist club meant for big accounts, they dont care that grandma can't get up to open her door they only want to sell volume. Little guy be gone only massive quantities sold here and you can do what you want after that is their motto. Go to Amazon, Bezos doesn't have shipping costs most of the time anyway.

Sincerely,

Small Fish

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Everyone needs a feeling and knowing that there security is a sense of knowing that you and your family are safe from the down falls of life.

Great company for top of the line supplier for security equipment,cameras, in home alarm system number 1 in video recording devices, NVR Hikvision systems and the number one Honeywell systems. SSSECURITY SOLUTIONS can help with all your security needs affiliated with ADI Global Distribution.

January 20, 2024
Unprompted review

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