Easy to navigate and play. Daily free spins game doesn't work on a browser you have to download the app. They claim 70% of withdrawals are instant, this is a massive over statement or down right lie... See more
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See what reviewers are saying
I’ve had a good experience with Admiral Casino so far. The daily bonus game is a nice touch – staking £5 gives you access to a bonus, which just adds a bit of extra fun. Deposits and withdrawal... See more
Company replied
Stay well away from this site very very rarely u get bonuses if u do they rubbish i put 70.00 in today on secret of the golden lake I got a bonus on 50.pence of 5.00 its an insult nearly every month I... See more
Company replied
Signed up yesterday and had so much fun since . Never seen so many bonuses and features come so easily !! Thought I’d try a withdrawal of some of my winnings today as thought itl probably take a while... See more
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Company details
Written by the company
Welcome to the Trustpilot page for Admiral Casino, your licensed UK Online Casino - where we're bringing you the latest slot, table and live games straight to your fingertips! ♥ Play your favourite slots ✔ Unmissable promotions ✔ Safe and Reliable ➤ Register now and start playing!
Contact info
Century House, 12 Victoria Street, GY9 3UF, Alderney, United Kingdom
- 0800 069 8921
- support@admiralcasino.co.uk
- www.admiralcasino.co.uk
You should know
3.4
Average
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The full truth
To start with just how easy is this site to navigate 10/10 it’s a very safe site were the safety controls are quite clear and strict and straightforward winnings are so quick to withdraw although winnings are not always that frequent the offers are fantastic and the play ability is fantastic 10/10 overall my favourite site to play on and also 10/10 for the ease
February 15, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hi Marc,
Thank you so much for the fantastic 5-star review!
We’re absolutely thrilled to hear that you find the site easy to navigate and straightforward to use. Providing a safe environment with clear and strict safety controls is incredibly important to us, so it’s great to know that gives you confidence while playing.
We’re also glad you’re enjoying the fantastic offers, smooth playability, and quick withdrawals. We truly appreciate your honest feedback as well, it helps us continue improving the overall experience.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
The easy layout
The easy layout, Good everyday promotions... A little bit in lacking of giving free promotions to loyal customers ,when granted . It keeps me entertained and occupied customer service is always friendly
February 13, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Dru,
We really appreciate you taking the time to leave us a 5-star review!
We’re thrilled to hear you’re enjoying the easy layout, daily promotions, and friendly customer service. Keeping you entertained and making your experience smooth and enjoyable is exactly what we strive for.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
I like playing deal or no deal
I like playing deal or no deal. And it's a easy site to use
February 13, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Penelope,
Thank you so much for the 5-star review!
We’re so glad you’re enjoying playing Deal or No Deal and that you find the site easy to use. That’s exactly the kind of experience we aim to provide, fun and hassle-free!
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Staff are very helpful and on point
Staff are very helpful and on point
February 13, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Klyde,
We really appreciate you taking the time to leave us a 5-star review!
Our team works hard to stay helpful and on point, so it means a lot to hear that reflected in your experience. We’ll be sure to share your feedback with the staff.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Peter,
Thank you so much for the 5-star review!
We’re thrilled to hear you found the site easy to navigate. Making your experience smooth and user-friendly is always our goal.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Very good games
Very good games. Quick withdrawals but lost 1 star as it sometimes kicks you out of a game and then reloads it, which can be a bit frustrating/annoying
February 13, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hi,
Thank you for the 4-star review!
We have emailed you through TrustPilot so you can provide your information through a secure channel.
Once we have received your details, we'll be able to look into this matter for you and get back to you via email.
Thank you for your time and we look forward to hearing from you.
All the very best,
Your Admiral Casino Team
1 of the better sites
I only play the slots and I find Admiral 1 of the better gambling companies. They are fair, yes they are the only winners but compared to some sites Admiral is a fair1. I do gamble every day,only small stakes and I must admit this is 1 of my favourite sites.
February 11, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Ms Edyta,
We really appreciate you taking the time to leave us your 4-Star Review!
We’re really pleased to hear that you enjoy playing our slots and that you find us fair. It means a lot that Admiral is one of your favourite sites.
We also appreciate you mentioning that you play small stakes, always remember to keep gaming fun and within your limits. If you ever need any support or advice around responsible play, we’re here to help.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
Based on my experience admiral casino…
Based on my experience admiral casino has been fair and generous when it comes to promotion. They have a variety of games and the sit is easy to understand. When it comes to withdrawals it is a bit slow. I would appreciate if it is a fast payment of withdrawal.
January 26, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hi Ruth,
Thank you for taking the time to share your feedback. We truly appreciate your kind words about our promotions, game variety, and easy-to-use site.
We also have an automated payment system, which picks out certain withdrawals and pays them out instantly, however this doesn't apply for every single withdrawal, therefore withdrawals that are not processed automatically are reviewed and paid manually by our Payments Team the following day.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Payouts take too long
February 10, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Kelly,
We’re sorry to hear about your experience was unsatisfactory.
It is important to note that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
Also keep in mind that we have no influence on which payments are processed instantly, and which have to be manually reviewed.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Reducing RTP make this a difficult casino to play at
I have been a keen advocate of Admiral, both online and in venue. However, In recent weeks I have noticed that all the games are having their RTPs reduced. This makes trying to win (and I'm not even talking about making profit) significantly more difficult. The result of that is reduced play time because balances are being spent far quicker and a far less satisfying experience.
I'm waivering now about whether to close my account or not.
A real shame because this has been a really fun platform to use
February 10, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hi Andy,
Thank you for taking the time to share your feedback. We always aim to be transparent and open about how our games work, including RTP settings. Indeed, we have slightly lowered RTPs recently on some slots. Please note this reflects a broader shift happening across the market rather than a change unique to us.
It’s also important to highlight that RTP is only one part of the overall value we offer. We balance our game configurations with a wide range of promotions, free spins, and regular rewards designed to give Admiral Casino players strong entertainment value.
We appreciate your comments and will continue reviewing our setup to make sure we’re offering a fair, engaging, and competitive experience.
All the very best,
Your Admiral Casino Team
Win rate is ridiculously non existent
Win rate is ridiculously non existent
February 6, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Sean,
We’re sorry to hear about your experience was unsatisfactory.
We would like to clarify that all of our games operate using independently tested Random Number Generators (RNGs), meaning every spin is entirely random and cannot be manipulated to favour or disadvantage any player.
Also keep in mind that this cannot be manipulated to favour or disadvantage any player. This ensures completely fair and impartial results.
Consequently, much like in real live casinos, there is always the possibility of experiencing both lucky and less fortunate streaks.
Thank you for choosing Admiral Casino, and we hope that your luck takes a turn for the better!
All the very best,
Your Admiral Casino Team
Admiral casino have fast deposits and withdrawal
Admiral casino have fast deposit and withdrawal procedure sometimes you win and sometimes you lose overall I have nothing negative to say only positives
February 7, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hi Mary,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re delighted to hear that you’re enjoying our platform. It’s great to know that you’ve found our withdrawals and deposit system quick and straightforward.
Please just note that withdrawals are typically paid out the following day, unless documentation is needed. However, some requests may be processed even faster through our automated payout system.
If you ever require assistance, please do not hesitate to contact our Customer Support team, who is more than happy to help.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Very disgusting company
Very disgusting company, blocked my wife's account and when they called they was asking about her mental health and using it against her witch that ain't the company's info they need as thats personal, advisor did not listen one bit and said they ain't unblocking account
Very bad company, rude, disgusting and will be reporting higher for the stress they have caused my wife
Complaints will sent to head office
Advisor was name Duncan Very unprofessional
Disgusting company asking customers about personal info that dont concern them
Update 13/02/2026
Now emailed saying they have closed account witch is bang out off order coz use didnt do ur job right i will take it further for stress and anxiety u gave my wife.
February 7, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Mr D Gray,
We're sorry to hear about your experience with Admiral Casino.
We can confirm that you have now been contacted by the relevant team regarding your case.
Thank you for choosing Admiral Casino.
All the very best,
Your Admiral Casino team
My title Only one winner …
Very poor been playing on a new game put me on board gave me 25p same game on board gave 50p rubbish
February 5, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Darren,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organization in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real live casinos, there is the possibility of lucky or losing streaks.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino, and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
The worst online casino Iv come…
The worst online casino Iv come across!! If you want the pants pulled down not even half way.. All the way down to the ankles… Then admiral is the one for you. 😂👎
February 5, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Craig,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
If we can assist you with any problems that you're encountering, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Best casino site
Best casino site, good games fast withdrawals. Thank you
February 2, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Amz,
We really appreciate you taking the time to leave us your 5-Star Review!
We’re happy to hear you’re enjoying our wide range of games and fast withdrawals. We look forward to welcoming you back again soon.
If we can assist you with any problems in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Reply from AdmiralCasino.co.uk
Hello Will,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Phone: 0800 069 8921 (Available 9am – 5.30pm)
Live Chat: Available 8am – 9pm every day
Email: support@admiralcasino.co.uk
Thank you for choosing Admiral Casino and we hope you continue enjoying our platform!
All the very best,
Your Admiral Casino Team
SCAM!
If you're looking to just spin zeros, look no further; you have found the place. Here: zeros, zeros, zeros, zeros, zeros.
February 3, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Richard,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
Our platform operates using a Random Number Generator (RNG), certified by an independent third-party organization in compliance with legal standards.
This ensures that all game outcomes are completely fair and cannot be influenced or manipulated in favour of or against players. Therefore, like real live casinos, there is the possibility of lucky or losing streaks.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
They are very cute 😊 and straight…
They are very cute 😊 and straight forward; the team cared for me and stayed replying to all my messages till my requests were sorted and that's why I am giving a good review. 👍🏽 I like! 😙 💋
February 3, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Princess,
Thank you for your 5-Star review!
We're thrilled to hear that you had such a positive interaction with our customer service team and enjoyed our service.
If we can assist you with anything in the future, you're more than welcome to contact our customer service team, who will be more than happy to help you.
Thank you for choosing Admiral Casino and we wish you the very best of luck!
All the very best,
Your Admiral Casino Team
Never win lost the time and money
Never win lost the time and money
February 1, 2026
Unprompted review
Reply from AdmiralCasino.co.uk
Hello Florentina,
We're sorry to hear that your experience with Admiral Casino was unsatisfactory.
We would like to clarify that all of our games operate using independently tested Random Number Generators (RNGs), meaning every spin is entirely random and cannot be manipulated to favour or disadvantage any player.
Consequently, much like in real live casinos, there is always the possibility of experiencing both lucky and less fortunate streaks.
Thank you for choosing Admiral Casino, and we hope that your luck takes a turn for the better!
All the very best,
Your Admiral Casino Team
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