Adorama is one of the best places on the web to purchase camera and optical equipment. They are reliable, trustworthy, and prompt. They offer U.S. Market equipment with full warranty, and they don't e... See more
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Company details
- #4 of 9 best companies in Photo Shop
- #40 of 121 best companies in Electronics Store
Contact info
42 West 18th, 10011, New York, United States
- 212-741-0052
- nancym@adorama.com
- www.adorama.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Excellent product
Excellent product. Great shipping. Would highly recommend. My new camera and lenses are amazing.
It was easy to find what I needed
It was easy to find what I needed. The information about its release was helpful as was the ability to preorder.
Exactly what I was looking for...
Had exactly what I was looking for at a very nice price. Shipping was quick and packaging was a bit overkill but greatly appreciated.
Your staff is knowledgeable and makes…
Your staff is knowledgeable and makes orders go very smoothly!! You are my camera store for life!
Quick delivery and a great VIP program.
Good experience
Good experience. Mike was helpful and my order was received just as he said.
Satisfied customer
Prices are reasonable, quality products,and there shipping times are are top notch.
Shipping was the most efficient and…
Shipping was the most efficient and arguably fast! The products were undamaged and packaged well and performing flawlessly!
I have always had excellent purchases from Adorama!
I have been putting off purchasing a dielectric star diagonal for my telescope for a while. I saw that Adorama the item at a good price and as a customer of Adorama's for many years I knew they would deliver the product, packaged properly, as described and keep me updated on delivery.
everything good to go!
Sales rep was informative and took my…
Sales rep was informative and took my order promptly. I was disappointed to find a certain telescope Skywatcher Quattro 10 inch was on sale but the sales rep said they havent had this in stock for a few years. Why would you list it on the internet for sale and not have it in stock. Sales rep said its AI. I recieved my order and all is A+
Absolutely terrible company
Absolutely terrible company. I originally ordered 2 products on May 1, 2026. They sent 1 broken, I filed a claim, payment declined, filed another claim, received an email saying order was declined for $0.00. It’s currently August 7, 2026, and I have not received either item. It’s like pulling teeth just to get what I ordered. Almost 100 days now and no products.

Reply from Adorama
They Have Yet To Fall Me
Shopping on line with Adorama has become one of my go to places. Their prices are competitive it ships reasonably fast. I’ve had zero issues so far.
I appreciate Adorama's customer service…
I appreciate Adorama's customer service and competitive pricing. I was very happy with my recent lens purchase and will definitely use Adorama in the future.
What I needed
Adorama had what I needed at a good price and as always the shipping was great. Would buy from them again.
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