Advanblack Reviews 

I was given a defective tour Pak and they said their was “nothing they could do” this was writhing 4 months of ordering this thing as well as horrible customer service and no real actual help

This company dragged me threw the woods lied about my painted product. After wat seemed like an eternity and threats they finally said your product is on the way. Well from china… outsourced junk.. would have been cheaper to have taken to my body shop and had redone. I’m telling anyone don’t buy anything from this joker. Plain outright junk garbage.

I'm giving this company 1 star not for their products or the quality of their products, but for their customer service.
I put an order for a 4 point docking hardware as well as for saddlebags crash guards on Monday 1/27/2025 and another order on 2/1/2025 for a front engine crash guard. I got an auto message saying that they got my order and they will send me a message with the tracking number, I also got one today. on their website when I go to check on my order the status says processing. the crazy thing is that I got the 4 point docking hardware today without any notification that it was shipped or when it will get here the site still says the order of 1/27 is processing. I'm still waiting for the saddleback crash guard placed on 1/27. I have not installed their product on my motorcycle and I'm sure the quality will be satisfactory but man their customer service sucks and their web admin needs to go. one more thing once you create an account and you add your bike, the next time you logon that info is gone so I'm giving their customer service / web admin a star for not letting customers know if their product shipped and when they can expected to arrive via a tracking number.

The ST fairing mounting bracket obstructed the ignition key; customer service offered no solution beyond I should fix it myself by enlarging the access hole. The fairing assembly is flimsy and is rattling itself apart since it was installed. I would not recommend advanblack because of quality issues and lack of customer service support the sales rep was kind and at the same time, not helpful.

Don’t order from this company, the colour does not match. I have a Harley, all genuine Harley parts in Radioactive green and the item is no where near a match in colour, but apparently it’s Harley Davidson fault that they have not matched their parts to this companies colour. Offered me a refund but would take postage cost and 20 % off for restocking plus I had to pay for registered insured post for return

I’m going to be very honest here. I have a 23 lowrider ST. I hated the factory bags from the beginning. I bought advanblacks non stretched bags color matched which I paid $1604 shipped now that includes the hyper led lights too.
When they arrived I was excited. I installed the right side and it went smooth as pie. When I got to the left side the bag would not line up with the conversion bracket now matter what I tried. It was very obvious that something wasn’t done right. I contacted them by email because calling them is a joke. Why do they even have a phone number when they never answer the phone. Anyway after sending them about 20 pictures they said we will send you a new conversion bracket but it’s on back order. Of course it is. So I received it in a couple weeks came all the way from China. Big letters on the box made in CHINA. So I installed it on the right side and it lined up perfectly. The other issue I had was the lid on the right side would pop open as I was driving. It vibrates open. So now I have to make sure I lock it. I’m in the middle of dealing with this through emails of course and I’m getting annoyed. I paid a lot of money for these bags when I should have just bought the same bags from nasty hogs for more than half the price. I’m so stupid for that. I also called there tech number 3x to help me with the wiring for the LED light and left 3 messages and to this day nobody called me back. I figured it out myself. I hope at the end of this they take care of it. Even if they do I probably won’t buy another thing from them. Everyone on YouTube says how great they are but there all sponsored. I think there overpriced and overrated. Customer service sucks. You can’t call them because they won’t answer the phone. Email takes about 24 hours every single time so it takes forever.

product arrived very fast to canada !!! what ??!!! how did that happen ? great product, very well priced, high quality and great people to deal with. they are involve in research and development steady to bring us the best products possible. fit and finish perfect. I love it and will continue to shop , free sticker came with the product and I proudly placed it on my tool box at work to show off.

I've ordered many color-matched parts and accessories for my 21' Street Glide Special from Advanblack. I've received excellent and personal service with them. Wendy and Steve were both very helpful with an issue that I had and that was resolved very quickly right before this year's Daytona Bike week. Their products and color matches are always spot on for fitment and match. I will recommend Advanblacks' products to anyone who rides and wants to add style their bike.

Advanblack.com has done an amazing job with the color matching products I have ordered. Parts fit seamlessly and look great. The packaging is excellent as well as the shipping time

I purchased the stretched saddlebags and rear fender. It’s great quality and came in quick. I recommend to my friends to buy from them

I purchased the extended side covers for my SGS. Color matches perfectly and it looks great. Pulled them out of the box and popped them on (minor adjustments needed). Thoroughly satisfied with this purchase.

Product is always spot on as advertised along with quick shipping. I ordered tour pack in the denim black and it matched perfect. Also new lids for my saddle bags.

I had ordered a smoked led brake light for my king tour pack on my 2023 Harley Davidson Street glide and needed a mounting template . Harley only sells the template with the red brake light not the smoked led . Thanks Advanblack for getting the part I needed to me in a very timely manner. I highly recommend Advanblack to all my family and friends . Thank you!

I wanted quality products at an affordable price. To my surprise, the reps were very helpful and the quality of the products I have received were outstanding. I have met some reps at different rally’s and they have been very welcoming.

I have made 3 or 4 purchases from Advanblack althorgh they are a bit pricey the color match from a store bought item like you provide is top notch !!! I will be buying again and probably again,,,,, lol .....
Thanks Peter,,

Purchased New Front Fender. Color match was perfect. Order was filled right away and Shipped. Will Buy again.

The parts I order was receive on time anf fits perfect in my HD, the support in the chat is great and help me to decide what I want to buy

Everything I expect from advanblack I had a need for a discontinued color by harley an advanblack was spot on not once but twice an when I couldn't find my receipt they were right on it an emailed it the same hour thank you keep up the awesome work an communication

The website is easy to use & place orders. Shipping was quick. The headlight and taillights were great looking & easy to install.

Loved what I ordered. Ordered a few things. Lookin to order a few more things from advan black as we speak. Love the tank cover