Advance Auto Parts Reviews 

Advanced auto parts, North Wales road in North Wales. I purchased a 24 and a 19 inch latitude windshield wiper blade. According to the website for rain X, they come with a one year warranty on specific. Types, I spent $30 per each waper blade. I came back to get them replaced before my year is up. And they told me no, because I had to take out an extended warranty, this is a scam. I will never shop here again. So if you do come here , be careful of what you buy and ask about warranties , but i'm done here , I'll go to autozone , people are more polite

They are a scam. I’ve been waiting nearly 15 days for a refund on an order I purchased with my debit card, yet they still haven't returned my money. To make matters worse, they later claimed they issued the refund as a gift card—one that I never actually received. They scammed me out of $44.05 after I made an online purchase and subsequently returned the item at one of their physical stores.

Would like to say a big thank you to Alex and Chris at the Charlotte Pike advanced auto store. They were really helpful when above and beyond great customer service thanks so much guys Nashville, Tennessee 6399 Charlotte Pike great customer care.

D Carter

I bought a part online, said it'd arrive within 3-5 days, a week went by and no part. I looked at my order status and it was 'Pending', I contacted customer support who said it was out of stock, not sure I wasn't notified, and no idea when it'll be back in stock and no other alternatives. I checked it online and it is STILL FOR SALE. I asked the agent about that and they said it didn't show as available to them and offered me a $10 coupon...To use on their e-commerce site that is stuck in 2000 so I can in all likelihood have another bad experience? No thank you. I lost over a week's worth of time for a time sensitive issue. Thanks for screwing me over Advanced Auto Parts.

We needed a battery replaced, and we had already been to several other large auto stores, but they turned us away. Before I got done paying they had it replaced! I was very impressed. They were super polite and nice, they just took care of us! I couldnt say enough about them!

Luther Henry at store #9682 is a rare gem, hard working and personable. I was taking my wife home from surgery and my battery light came on. I stopped at advance auto
and Luther gave me a new battery ( mine was a few days out of warranty) and dead, Luther could have charged me but didn't ,said he wanted me to get my wife home safe. what a guy, at 81 i'm thankful people like Luther are
still around. God bless Luther.
'

I went to the Lakewood NJ branch to get blades since there is a huge sign that they install the blades. The guy behind the desk was extremely nasty and barked at me that there was no one else in the store SO I CANNOT. When I asked him if blades are no less then $60 he said yes. Right near those there were blades for $30. Finally another 2 guys came in. When I asked one of them to help me he nastily replied "NOT IN THE RAIN" [It was lightly drizzling]. These guys are nasty and gave me a horrible start of my day!! A real disgrace. DO NOT USE THEM!

Bought a new battery, over $200, was bad in less than 6 months. Returned to the same store where purchased only to offered a 'new' battery warranty because even though I only had the battery 5 months, if I used the warranty it would be VOID. They would not refund the purchase so I could go else where. I took their old DEAD battery and used it for a core at Auto Zone, who by the way, HONORS their battery warranties!

The store should provide a new starter as a replacement for the old one on 02/09/2026 which does not work. There is a catch 22. The store can assess the old one and provide the new one by a warranty because the old one was installed 10 months ago. The store does not provide the new one without assessing the old one. But, mechanics do not exclude the old starter unless the new one is provided by the store. So, this trick is used by the store manager at 130 N Main St, Manville, NJ 08835, United States who does not provide a warranty replacement for the old starter. So, I had to purchase the new one and their online customer service said that the store should provide a store credit for the new one but the store manager in Manville, NJ would not like to return anything. Be careful, the store did provide no warranty, no any replacement by the new one, no refund, no store credit.
So, the rating for the store is 0 of 5.

In spite of it, I visited another NJ store, based on Customer Service’s advice, and they provided a full refund on 02/10/2026 and explained that the store manager at Manville, NJ did actions against the Advance Auto Parts’ rules.
Because another NJ store fixed the issue by providing a refund, so I changed the rating from 0 to 5 for Advance Auto Parts

The business canceled my order without notice or explanation. The order contained time-sensitive safety equipment, which makes communication failure even more egregious.

Absolutely great friendly and honest service - it was all done in no time!

3741 Elm Rd NE, Warren, OH 44483 Said they couldn't give me an exchange on an injector because the solenoid shade looks different even though mine is the same shade of color on their picture. They are remanufactured and will sometimes reuse old solenoids even tho the part picture shows the older dark ones and not the new ones. I called around to see if I could find a store with the older solenoids, and the store out in 4801 Mahoning Ave, Youngstown, OH 44515 still has one of the black ones not yellow. Waiting for my case to be resolved so I can come back for an exchange once they figure out it is in fact their part. I've been having a lots of problems getting faulty injectors from Advanced Auto I've also been through 2 HPOPs within a year before from them and decided to go online and pay extra for an Adrenaline HPOP for my 7.3, and so far so good. I'm very busy trying to run a very successful business, and now I have no way of commuting until my case is resolved. Advanced Auto you have really let me down yet again, and did a frequent customer dirty. Never buying parts from Advanced Auto ever again!

Purchased a two hundred dollar die hard gold battery 9/25 battery failed 1/26 they would not replace so it was out of their 90 day warranty. Said a should've purchased their extended warranty. I have been a long time customer of advance auto but this was my last purchase.

Dave knows what he's doing.

The customer service I experanced today was over the top! Jose H of the 401 N Frederick Ave. Gaithersburg Advance Auto Store was awesome! I needed assistance with my battery and he jumped in and worked everything out. I appreciate incredible service and he really went above and beyond. I have always used Advance Auto and this is another reason I am a loyal customer...Thanks Josue!

To Advance auto/give your app the description,name,all known part Numbers, including OEM, and I get erellavant parts? As in 2003 dodge 2.4l evap purge valve/solenoid Mopar#4669569 or Dorman # 911-202. I get floor Mats,or Wire Connectors, window Wipers as a response? What is the Issue??? I guess I will only shop for Oil or air filters from You, And that is a Challenge!

purchased an altenator 12/24 before my purchase was assured that the part had a lifetime warrenty part went bad 3/25 was giev hard time about exchange as the part was purchased by a now shut down store but it was replaced this part went bad 12/25 whne took part back was told they wouldnt warrenty it as i was replaced once i had a limited life time warrenty and one replacement is my limit so they do not stand behind there products they sell or there so called warrenties this is now a 600.00 part i did not buy it to last a year and did not know i needed a lawyer to examine there warrenty at time of purchase the guy at counter and manager not very customer friendly i contacted advance customer service where i was told that the altenator was under warrenty but was up to that store to whether or not hey wanted to honor if and was suggested i go to a differnt advance auto and purchase a new altenator and then next day return my core as faulty for a full cash refund i had to laugh

A post on their Facebook page stares that while on approved medical leave for cancer treatment, the manager of the Kaplan? LA store was terminated- twice. Lost his health insurance. If this is true, the people responsible should burn in he'll at the very least. I would never patronize any of their stores.

Just isn't the same since Keith was let go.

I purchased front break pads for my 2023 dodge durango rt hemi orange 5.7 liter hemi on 10/01/2025 & now today with a review as of two weeks ago I'm hearing a grinding sound. I shouldn't have to keep replacing these pads undef warranty in a month and a half. now gotta go back to a shop too spend unnecessary money. What is a limited lifetime warranty how can this company help me with the scrappy parts their selling.