Advanced Acoustics Reviews 

321
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional overall quality and efficiency. Customers frequently mention that orders arrive swiftly and are securely wrapped, while items match descriptions perfectly and provide great value. People are also very happy with the competitive pricing and friendly support provided by knowledgeable staff throughout the purchasing journey. However, some people mentioned minor challenges, such as difficulties handling heavy materials during installation or experiencing occasional delivery delays and packaging flaws. A few consumers also mentioned encountering unexpected hurdles when trying to communicate, dealing with awkward drop-off locations, or receiving compromised packages.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, effectiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick turnaround times,... See more

Quality

Clients share positive opinions on quality, highlighting well-made acoustic blocks that successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing customer service - I ordered the wrong product online and had to email them to request a change. They phoned quickly and were so knowledgeable....I felt as though I was back in the days of tr... See more

Company replied

Rated 5 out of 5 stars

This company was great. I ordered the mute clip furring channels 2.4. Firstly they were reasonably priced. Secondly they had the 2.4 length. Thirdly, the delivery cost was only £10, which is uncommon... See more

Company replied

Rated 5 out of 5 stars

In December, the delivery arrived swiftly. The items were securely packaged. The product matched the description perfectly. Pricing was excellent, and the delivery fee was quite fair. Absolutely satis... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, even during december. The packages were well wrapped. Product as described. Great prices and very reasonable delivery cost. Couldnt ask for anything more

Company replied


Company details

  1. Acoustical Consultant
  2. also in
  3. Construction Material Wholesaler
  4. Hi-fi shop
  5. Manufacturer

Written by the company

At Advanced Acoustics we pride ourselves in the work we do. We are always working hard to bring you the best products, the best price and the best service. Our vast range of products means that we can accomplish this. So whether you require acoustic foam for your studio, soundproofing for your home, acoustic panels for your cinema or listening room or if you need an acoustic treatment solution for your offices or meeting rooms we here at Advanced Acoustics have the know-how to be able to help you. We know it can sometimes be daunting when first looking for acoustic treatment or soundproofing. With the huge range of bass traps, acoustic tiles, acoustic panels, soundproofing products and isolation booths it’s sometimes difficult to know where to begin. However you can rest assured that we are always happy to help and advise what’s best for you, your application and your budget. And because every product we offer is made by us in the UK you can rest assured that the product will be of the highest quality. So whether you require bass traps for your control room, acoustic tiles for your vocal booth, acoustic panels for your recording room, isolation booth for your studio, acoustic treatment for your home cinema, acoustic panels for your office, restaurant or classroom or soundproofing for your living room we can help you with what you need. Installing the correct acoustic treatment has a vast range of benefits depending on the application. It improves room performance, staff productivity, students attention, customer comfort and more so don’t neglect the room get in touch with us for acoustic treatment and soundproofing advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

321 reviews

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4.8

All reviews

(321)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Have not received the order and no…

Have not received the order and no updates.

January 20, 2025
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Reply from Advanced Acoustics

Hello Nick,

Thank you for reaching out and sharing your feedback. We're sorry to hear about the issue with your order. We always strive to ensure our customers receive their items promptly and in perfect condition.

According to the DPD tracking information, which was sent to you, the item was delivered the day after your order was placed. We also have photographic proof of the delivery. I will email you directly with the details and the photo for your reference.

Please feel free to contact us directly in the future with any concerns, as we are always here to help resolve any issues promptly.

Rated 5 out of 5 stars

Great customer service and super fast…

Great customer service and super fast delivery. When there was an error with delivery, I was called by Advanced Acoustics instead of the usual email only scenario, and they sorted the issue out instantly. Will definitely use this company for further purchases.

Thanks very much.

January 17, 2025
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Reply from Advanced Acoustics

Thank you for your comments David. Apologies on behalf of the courier. Thank you for your understanding.

Rated 5 out of 5 stars

We have used the acoustic bar and clip…

We have used the acoustic bar and clip system from Advanced Acoustics before to help reduce traffic noise on a vaulted ceiling. We are doing the same again on another ceiling, as we were very impressed with sound reduction last time, together with using acoustic insulation and board

Fairly straight forward fitting to rafters

Easy to use website, good, informative technical sheets and from staff by phone. Next day delivery, left in safe place.

Would use Advanced Acoustics again

January 13, 2025
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Reply from Advanced Acoustics

Thank you for your feedback and your continued support. We’re glad to hear that the MuteClip system is working out for you as intended.

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Rated 5 out of 5 stars

Stock issue with great customer service

There wasn’t enough stock to fulfil my online order, but the owner called me up immediately to inform me then swapped out a portion of my order for a more expensive version at no extra cost.

The customer service was excellent but it seems the stock system either had a glitch or needs some tweaking.

Despite the issue I’m happy with the outcome and would use them again.

December 10, 2024
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Reply from Advanced Acoustics

Thank you for your feedback Ben. We are sorry we didn’t have one of the items in stock as expected but we hope the alternative was suitable.

Rated 1 out of 5 stars

Very poor quality ''supposedly self…

Very poor quality ''supposedly self adhesive all the glue comes off when you remove protective backing.
A waste of money.
Can't return due to weight and disability

December 6, 2024
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Reply from Advanced Acoustics

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with our product, particularly regarding the adhesive issue.

We take pride in the quality of our products and are committed to ensuring customer satisfaction. It's unfortunate that we were not made aware of this issue sooner, as we would have welcomed the opportunity to address it directly and provide a resolution.

We understand that returning the product may be challenging due to weight and other factors, but we encourage our customers to reach out to us with any concerns. Our team is always ready to assist and find a satisfactory solution.

Please contact our customer service team at info@advancedacoustics-uk.com or 01623 643609. We are eager to resolve this matter and ensure your satisfaction.

Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Rated 5 out of 5 stars

Good experience

Good products, reasonable prices and fair postage cost.

December 3, 2024
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Reply from Advanced Acoustics

Thank you for your feedback Mark.

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Rated 5 out of 5 stars

Quality product and service

Very informative website with good detail; multiple purchasing options, including starter kits, so you can find the most cost-effective options for your needs. Great customer care - I queried some missing items but was quickly reassured that they had been dispatched separately due to their size. Delivery was fast and everything arrived well packed, and is good quality. Thank you.

December 2, 2024
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Reply from Advanced Acoustics

Thank you for leaving such a detailed review. Your comments are greatly valued.

Rated 5 out of 5 stars

Drum platform

The sound quality of the drums on the platform is excellent. Also good customer service from Lee. Thank you very much. I would definitely recommend.

October 31, 2024
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Reply from Advanced Acoustics

Thank you for taking taking the time out to leave us a review. We're glad to hear the Drum Platform suited your needs.

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Rated 5 out of 5 stars

good price and product range

good prices and product range from a friendly local business

November 4, 2024
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Reply from Advanced Acoustics

Thank you for your review Andy and thank you for your custom and support.

Rated 5 out of 5 stars

FIRST CLASS!! Highly recommended.

Can highly recommend this company. There was a problem with the delivery (drivers not doing their job thoroughly enough basically) but Lee was on it straight away and got it sorted without me having the hassle myself. First class service and great products as well!

October 10, 2024
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Reply from Advanced Acoustics

Thank you for taking the time out to share your experience. We are sorry that you had issues with the courier but I'm glad hear Lee was able to rectify the issue. Thank you for your custom and trust in us.

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Rated 5 out of 5 stars

Called for advice over a new Cinema…

Called for advice over a new Cinema Project and help reducing unwanted noise in the structure of the room, chap on the phone was very helpful. Super quick delivery, would highly recommend and will use again.
Many thanks,

October 8, 2024
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Reply from Advanced Acoustics

Thank you for your review Neil. We're glad we were able to help. We hope your project goes to plan.

Rated 5 out of 5 stars

Good service

After Ikoustic let me down badly with an order I was able to get the missing parts that were needed by contractors with next day delivery at cheaper price. Very helpful & should ordered from here initially.

October 2, 2024
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Reply from Advanced Acoustics

Thank you for your review Elizabeth. We're glad we could help you out to get the job completed with as few delays as possible.

Rated 3 out of 5 stars

Great for silencing squeaky floorboards

Great for silencing squeaky floorboards.
Easy to use, but has a strong odor when I first opened the shipping bag so I put outside for few days before using it.

September 25, 2024
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Reply from Advanced Acoustics

Hi David,

Thank you for your feedback and for choosing Advanced Acoustics for your soundproofing needs. We're delighted to hear that our product effectively silenced your squeaky floorboards and was easy to use.

Regarding the odour you mentioned, wed like to assure you that it is not harmful and typically dissipates within a few days. Most of our customers aren't affected by the smell, but we appreciate your patience in allowing it to air out before use.

If you have any further questions or need assistance, please feel free to reach out to us. We're here to help!

The Advanced Acoustics Team

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