Don't make this mistake if your health is important!
I was first referred to Jim by a program I was in at the time. So I would like to make it clear that this review is not meant to be reflective upon Jim, or any of the different people who work here. Jim was booked fully, but he "assured" me he had another person at his office who would "meet" my healthcare needs. This person was Erica Cahn. Well, stupid me; I trusted that blind referral. Erica was rude and condescending, consistently. Their office never picks up the phone when you call and never calls you back; but they expect you to pick up the phone the second they call. Erica would cancel appointments nearly once a month, and would also regularly show up quite late or leave the session quite early; at least every other session. She began sharing personal life information with my conservator at the time that was not in correlation to my health whatsoever; and frequently, weekly, without telling me, after I asked multiple times for her not to, and how it was negatively impacting my home life. Things like who I was hanging out with or talking to. Things that were not in correlation whatsoever to my HEALTHCARE. When I asked about this she smugly said "you have a conservatorship" and laughed at me. Laughed in my face. A conservatorship is for issues that are DIRECTLY related to my healthcare or my finances, not for telling my conservator personal life details that did not have ANYTHING to do with my healthcare; whatsoever. This woman is FAR from professional. She is rude. She will hinder your ability to make progress instead of help you. A therapist who tells you how important it is to respect boundaries while not respecting any of her clients boundaries one bit; now, isn't that paradoxical! How she conducts her "therapy" is not conducive to recovery; in any sense. It has been close to 6 months and she has flat out refused to provide me with my healthcare documents, still to this day after asking multiple times. Do not trust this person to help you. I have made more progress in 6 months with my new therapist than I did in 3 whole years here. If your care is important, I would stay far away from this place. This is not how you interact with people you're supposed to help. This was one of the worst decisions in my life that I have ever made was to come to this place; be forewarned. She also made me feel absolutely horrible about me having tonic-clonic seizure episodes regularly, she would accuse; not ask; she would accuse me of drug use and alcohol use because I have a history of it in the past. I didn't seek care from neurologists because she said that I didn't have to if I wasn't born with a seizure disorder that it was "IMPOSSIBLE" for me to develop one. She completely ignored the fact I had a TBI in 2018 resulting in complete loss on consciousness, multiple fractures in my head and face, and a severe concussion, I had immediate emergency surgery for this when it happened. I ended up seeing a neurologist and having MRIs and EEGs done and they determined the seizures to be non substance related. I had to be put on seizure medication. They said absolutely that I could develop a seizure disorder. This was my last straw. She never apologized for how she made me feel about having a seizure disorder. This place is BAD, BAD NEWS. STEER VERY CLEAR OF ADVANCED TREATMENT SOLUTIONS; ESPECIALLY ERICA CAHN.