Purchased the new Micrososft Flightsimulator 2024 for XBox or PC. Almost 5 stars but. Internal ordering went well but, order confirmation was delayed due to internal issues at Aerosoft. An email to... See more
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Company details
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Die Aerosoft GmbH steht seit mehr als 25 Jahren für hochwertige Simulationsprodukte. Mit über 30 Mitarbeitern und weltweit mehr als 50 freien Entwicklern zählt das Unternehmen heute weltweit zu den führenden Software-Herstellern.
Contact info
Lindberghring 12, 33142, Büren, Germany
- 02955 7603 10
- info@aerosoft.com
- www.aerosoft.com
Replied to 43% of negative reviews
Typically replies within 48 hours
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Incredibly fast delivery
Incredibly fast delivery, excellent packaging and item condition.
Ifr1
Delivery was amazing. Quality of the ifr1 is really good, unfortunately i use the FBW A32nx and the functionality isn’t as good. I should have researched it better before I bought the Ifr1..
If you are using standard Msfs aircraft it’s a game changer..
Honeycomb alpha bravo purchase
Experience has been awesome, I needed a quick clarification on shipping time after I placed the order, I dropped an email and I got a super fast response, moreover shipping was absolutely fast and on time.
Excellent service received
Excellent service was received, from placing the order to it being received in South Aftica. A situation did hiwever exist with the courier company not opening the invoice attached to the packaging as customs do nit accept proforma invoiced. I had to persobally obtain the invoice from Aerosoft and sent it to the courier. I paid the courier the taxes immediately but I received an email from Aerosoft that there were outstanding feed even after I received the item. It was sorted by Aerosoft.
Fantastic customer service
I'd bought an Aerosoft product from another online retailer who couldn't, or wouldn't, provide updates. I contacted Aerosoft about this as the original retailer wasn't responding to my emails and Aerosoft arranged for me to download the update direct from their website instead.
Quick email responces
I made a recent purchase with Aerosoft, but had to make an enquiry about payment. My emai was responded to quickly.
After trying out my purchase, I had to return it as unsuitable for my usage. Again the return process was completed without any problems.
My reason for not giving 5 stars was because Aerosoft did not inform me that my first payment was declined, causing me to reorder after a delay waiting for a dispatch notice.
Very fast delivery
Very good customer service and quick…
Very good customer service and quick and reliable shipping.
They make the shipment so fast and I…
They make the shipment so fast and I received ok, but fora me It Will be better to choose where the box Will be received, because tke pack point were I must to ho, only have very short openning hours
Professional and fast delivery
I was attended to with kindness and…
I was attended to with kindness and promptness. The support team provided a clear and satisfactory solution to my request. I truly appreciate the professionalism shown throughout the process.
Product feels of highest quality.
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