I had /tried for 3 days to get a loan and constantly had messages that something was wrong with my password wich I changed at least 10 times or their was some other problem. I went on line with Advan... See more
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Sandra that helped me was so kind and understanding. It was a pleasure to have her assist me with the process. She was so sweet. It's nice to see a person in customer service these days that care.
My experience was simple, information was clear an easy to understand. The function of the site was very easy to follow all instructions could be easily followed. Everything went well and smooth
It was a very difficult process. When I was trying to create an account the app kept telling me incorrect credentials. I spoke to several people, Misty and Shannon were great and did everything they c... See more
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Company details
About Advance Financial - MO Online
Written by the company
Tennessee based, Advance Financial was founded in 1996. From its humble beginnings as a 3-store chain, the company has grown to include more than 90 locations throughout Tennessee. Advance Financial is a leading fintech company offering online line of credit and installment loans across the country.
Recent recognitions include 2019 Inc. 5000 fastest-growing private companies for the eighth straight years; A+ rating by the Better Business Bureau; Nashville’s 4th fastest growing company (2019, Nashville Business Journal); Forbes Best Employers for New Graduates (2018); and, Indeed Top-Ranked Workplace for Compensation/Benefits (2019). Advance Financial is the second largest family-owned company headquartered in Nashville (2019, Nashville Business Journal).
Contact info
Oceanside Drive 555, 37204, Nashville, TN, United States
- 6153415900
4.4
Excellent
724 reviews
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I got approved and then I was denied.
May 16, 2026
Scam to get your banking information and access to your account
I went through the full loan process. Had to verify my bank credentials 3 times. Finally got through the progress, got final loan approval. Signed all documents, got payment schedule, signed up for convenience autopsy which will automatically deduct payments from my checking account. Haven't had loan funded, called, company says loan doesn't exist meanwhile I have documents stating repayment WILL be automatically transferred out of my checking account for a loan I never received. This company is a scam, AVOID AT ALL COST. I now have to repay a loan at 450% interest for a loan I never received it rush having my credit destroyed. AVOID THIS COMPANY AT ALL COST!!!
May 14, 2026
Easy fast and appropriate the help with…
Easy fast and appropriate the help with the application process thank u so much
May 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They said I was approved for a loan…
They said I was approved for a loan then I verified my bank information and I was just waiting for a deposit from what the young lady said and when I didn't get it I called the customer service back and that's when they explain to me that I no longer qualified I don't know what's going on with this place but you totally wasted my entire afternoon for nothing
May 14, 2026
Reply from Advance Financial - MO Online
Hi Toni. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
Great Custoner Service
The customer service person I spoke with was very helpful in getting my account open.
May 8, 2026
The application was simple to fill out…
The application was simple to fill out customer service help me very much so thank you advance financial for your service.
May 6, 2026
If the wolf don't get you the firce tiger will!
This company is a definite loan-sharking establishment. The interest they charge is unreal, unbelievable! Many items discussed in the phone conversation seems to disappear when things are to be finalized! Run as fast as you can!
February 24, 2026
Reply from Advance Financial - MO Online
Hi Georgia. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
The application was easy to fill out…
The application was easy to fill out and Customer Service was great. She was patient and knowledgeable.
April 30, 2026
Great service and fast!
April 27, 2026
Sandra that helped me was so kind and…
Sandra that helped me was so kind and understanding. It was a pleasure to have her assist me with the process. She was so sweet. It's nice to see a person in customer service these days that care.
April 25, 2026
The service was fast and the customer…
The service was fast and the customer service was great. Thanks Advance Financial
April 22, 2026
They were very easy to work with
They were very easy to work with. And quickly got me my cash.
April 20, 2026
Everyone I spoke with on the phone…
Everyone I spoke with on the phone today were incredibly nice and extremely helpful. They would ask, how is your day? I love that. I was also impressed with how quick the process was.
Thank you so much.
👍👍👍👍👍
April 10, 2026
Because they were so polite and really…
Because they were so polite and really asked how I was doing and they just seemed genuine and not like make a decision on you by how you talk or act you know they just really cared and it was just a very good good conversation and they had a very good adequate in communicating
April 9, 2026
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