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The information on this page is based solely on product reviews written by customers of AFerry.com via Trustpilot.
Excellent experience overall. Everything was on time and very well organised. The staff in the lounge were extremely friendly, welcoming and helpful. Everything was excellent from start to finish. A big thank you to the whole team for making our journey so enjoyable. Highly recommended!
Top deal !!
Professional service
Too expensive for milky coffee (costa) and a short bread, get ride of the brand. Give proper training to staff use good quality coffee beans. Freeshop prices are the same at the high street.
Not much food choices and had to pay 30 euros to go into the club lounge where they said there would be better food and the food there was beans and chili
Perfect alternatief voor tunnel.
Recommend !!!
Good crossing ..food is overpriced . No customer loyalty scheme .
The ferry was late and the food Quality not the greatest.
My journey with P&O Ferries was marred by an excessive delay of more than seven hours with minimal and unclear updates. While staff remained polite, the lack of communication and contingency planning made the experience unnecessarily stressful. This fell far below reasonable travel expectations.
We will be back
Great service Staff are exemplary
Dear P&O TEAM, I would like to make a formal complaint about the service we have received. I also, would like to escalate this issue. On tye 31/08/2026 We arrived at the port of Calais just before 1 am. The person at the check-in desk was really rude. Our deparrure time was 4:30 am and we were put on the 6:15 am ferry. We struggled with our disabled daughter with her disability. The person at the check-in desk didn't even give me the chance to explain about my daughter's needs. I am extremely disappointed with the service my family received this time around. I couldn't believe that people like that work for P&O. I have never been mistreated like that and he also said to me that if you want to complain go to my manager and do that. I couldn't believe my ears. I am not sure what was wrong with him. I need to receive compensation for the horrible treatment we have endured from a member of your staff. Kind regards Mr. O. Alami Chaouni
Extremely happy with the service.
Great service
Please see email sent to yourselves dated today.
80 minutes delay,don't need to write anything else.
Ok good thanks
Very clean and spacious, easy to find a place to sleep
Good service and professional attitude! Is still space to improve all the time, keep doing it!
