Affect Ability Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Well designed disabled persons wet room/bathroom which met all my husbands needs. Friendly, helpful workmen. All in a good experience.

Rated 5 out of 5 stars

Had our bathroom completed by Ross and the boys last month. From start to finish they were brilliant, the level of workmanship is next level, very professional throughout the whole job including t... See more

Rated 5 out of 5 stars

Ross was fantastic! So helpful, friendly yet professional. There is no hard sales pitch, answering all questions fired at him - even working hard to change product specification on the order at short... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this company... They resurrected my bathroom from 1970`s bright yellow, to a functional, and wonderfully elegant bathroom. As a multi-age household, it was vital for the design... See more

Company details

  1. Bathroom Remodeler
  2. Disability Equipment Supplier
  3. Mobility Equipment Supplier

Written by the company

Accessible Bathrooms - We supply and install wet rooms, walk-in baths, walk-in showers, power baths and bath lifts. We don’t just focus on the functionality of our products; the design is just as important to us. We can match our products to your existing bathroom design and décor. Accessible Kitchens - Affect Ability accessible kitchens are designed to provide independence to less able and wheelchair users, while simultaneously remaining appealing for all the family. We understand user diversity with regards to abilities, requirements and our kitchens allow everyone to utilise all functionality in the same way, with confidence and independently.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

Excellent

5 stars, thanks so much to Ross, Paul 1 & Paul 2 for the outstanding service, so grateful and pleased, would highly recommend to anyone and everyone. Clean, efficient, friendly, professional - all around brilliant company. Thanks again!

August 7, 2024
Unprompted review
Rated 5 out of 5 stars

Choose the Best. !!!!

Just had an adapted Bathroom Fitted to suit the needs of my Wife. We started with taking the excellent advice and planning offered by Company owner Ross. He carried out a very thorough and empathetic home visit and it became obvious the company ethos was based on old fashioned true Customer Centered Service. When the installation began a series of highly unexpected complications came to light. However nothing phased Ross or the installer PAUL. They completed the remedial work without hesitation and we have ended up with a beautiful new Bathroom. Highest Quality Materials and Superb finish with no attention to detail spared. Special Thanks must go to PAUL a multi talented and very kind and considerate young man. On behalf of my Wife and I we cannot thank you enough. Life will be much easier now.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and workmanship

Great service and workmanship, very professional in in stalling our new wet room. This will make a tremendous difference to us moving forward. Finished product exceeds our expectations. Well done to Ross and team. Highly recommended.

March 22, 2024
Unprompted review
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Reply from Affect Ability

Thanks Steve, glad you like your new wetroom.

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Rated 5 out of 5 stars

Chris - Wetroom

Ross and his team recently installed a wetroom for me. From the initial meeting I knew I had made the right decision. The work ethic of the team was brilliant, very clean and tidy and extremely helpful.
The standard of the finish is excellent.
I would recommend Affect Ability to anyone.

Thank you for all of your hard work and making my life so much easier .

November 2, 2023
Unprompted review
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Reply from Affect Ability

Dear Mr Stoneman, Thank you for your great feedback and glad you like your need wetroom.

Rated 5 out of 5 stars

Gill, a very happy customer

I recently moved house and needed the bathroom refurbished, I contacted Ross at Affect Ability, Ross and his team did an amazing job, everything I wanted and more. Very clean and friendly workers, rubbish removed daily. I am over the moon about the work they have done and would highly recommend them. Thank you Ross and team.

October 9, 2023
Unprompted review
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Reply from Affect Ability

Thanks Gill for your great feedback

Rated 5 out of 5 stars

Absolutely Brilliant!

I cannot recommend this company highly enough. Ross and his team were professional an attentive from the very beginning- nothing was ever too much trouble ( they even took away some unwanted but heavy clutter that I couldn't lift due to my disability). My needs as a disabled person were carefully considered throughout the installation process, and I was always consulted about matters concerning comfort and, vitally, accessibility. The result was an absolutely stunning, stylish and reasonably priced wetroom. Should you require a similar service, put this company at the top of your list

February 13, 2023
Unprompted review
Rated 5 out of 5 stars

Bathroom Refurbishment

Just had my mother's bathroom refurbished and a walk in shower and wet room installed and the finished job is excellent. From the outset nothing was too much trouble for Ross and his team from initial planning to completion and queries were answered promptly. My mother was in hospital at the time but was given a discharge date this putting added pressure on to complete the job but we needn't have worried everything was done with time to spare.
Would thoroughly recommend Ross and team and wouldn't hesitate to use them again for any future projects.

January 13, 2023
Unprompted review
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Rated 5 out of 5 stars

First class service

My Mum is absolutely delighted with the conversion of her bathroom to a wetroom, which was undertaken by Ross and his team at Affect Ability. We have found Ross and his team to be highly professional, understanding, knowledgeable and helpful. Ross takes the time to listen to you to really understand your current circumstances and the type of work that needs to be completed. Friendly, positive and approachable, Ross makes you feel valued rather than being just another customer. Nothing is too much trouble, any questions we had were answered quickly and succinctly, and all members of the team didn't hesitate to go the extra mile to ensure the best results. I can't thank Ross enough for the fantastic standard of work achieved. If you are considering any type of plumbing conversion work don't hesitate to contact Ross at Affect Ability - you won't be disappointed! Thank you so very much for everything you and your team have done, Ross. Keep up the good work!

October 6, 2022
Unprompted review
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Reply from Affect Ability

Thank you Mrs Jones for your great feedback

Rated 5 out of 5 stars

Amazing work

Had our bathroom completed by Ross and the boys last month. From start to finish they were brilliant, the level of workmanship is next level, very professional throughout the whole job including the other contractors who were involved.

Even down to making sure the place was clean after everyday of work. Couldn't ask for more

If you want your bathroom done, then there would be nobody else I would recommend.

June 5, 2022
Unprompted review
Rated 5 out of 5 stars

A pleasure doing business with you!

Right from the start Ross and his team pulled out all the stops to provide us with a perfect ground floor wet room for my elderly parents. Cannot recommend Affect Ability enough. Great service throughout and would use them again if we ever had need! Thanks Ross and your team for a great experience.

March 1, 2022
Unprompted review
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Reply from Affect Ability

Thank you for your great feedback Mr James, hope your parents enjoy the wet room and see you on your next project.

Many thanks

Ross

Rated 5 out of 5 stars

Job well done.

Just had our bathroom redone and the finished job is amazing. Nothing was too much trouble for Ross and his staff and queries were answered promptly. Have no problem in recommending them.

September 24, 2021
Unprompted review
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Reply from Affect Ability

It was a pleasure. Thank you for the great feedback.

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Rated 5 out of 5 stars

AffectAbility have just finished…

AffectAbility have just finished putting a new shower room for my mum and what a lovely job they have done. Very clean and tidy, with minimum upheaval. Ross and his team did they’re very best and we are so pleased with it. Thank you

June 13, 2021
Unprompted review
Rated 5 out of 5 stars

Helpful, Friendly & Professional

Ross was fantastic! So helpful, friendly yet professional. There is no hard sales pitch, answering all questions fired at him - even working hard to change product specification on the order at short notice due to my mother changing her mind on the seat required. Ross you have made the bath mint experience for my mother a dream, even so - she cried in her first bath in the Montana, saying she has never felt so safe, having the ability to walk in and out of the bath and also being lowered down on the seat. Thank you so much and would recommend you every time.
Gaynor

February 1, 2021
Unprompted review
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Reply from Affect Ability

Thank you Gaynor for your great feedback. I'm so pleased mum likes her new bath.

Rated 5 out of 5 stars

Professional, efficient and skilled

Ross was professional and efficient from the outset. He carried out a thorough Home Assessment, listening to our requirements, and produced a clear and detailed plan. This gave us confidence that the bathroom would be suitable for our needs when finished. Once we decided to go ahead, he gave us a start date. He turned up as arranged and the work was carried out competently and with skill by him and his team. He told us day by day what they were doing. Everyone on the team was polite and considerate. They cleared up as they went along, making sure that as little mess as possible was carried through the house. At the end of the day, other than the bathroom, you wouldn’t say they’d been in the house. The bathroom looks beautiful and the work done by Ross and his team means we can all relax and enjoy our new bathroom safely.
Mr & Mrs James, Port Talbot

August 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, knowledgeable staff who know exactly what people want. Demonstrae that they are there to make life easier for people who need it.

December 9, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent Quality of Goods & Serivce

I just want to say the level of workmanship that Ross and his team showed when fitting my elderly mams bathroom was excellent. Also the professional way he designed the bathroom installed a lot of confidence in me. Ross and his team come highly recommended.

December 3, 2018
Unprompted review
Rated 5 out of 5 stars

Great Job, One Time and Professional

I was very pleased with the work carried out by Affect Ability, the prices were very competitive and they finished on schedule which was very important to me as we had to have it finished before my Nan moved in.

Highly recommended

November 29, 2018
Unprompted review
Rated 5 out of 5 stars

I highly recommend this company...

I highly recommend this company...
They resurrected my bathroom from 1970`s bright yellow, to a functional, and wonderfully elegant bathroom.
As a multi-age household, it was vital for the design to include easy access, safety, ease of use (taps and shower) and that the products suited my unique, personal style.
From the onset, Ross, listened to my requirements, and dealt with the whole project with professionalism and warmth. Any queries were dealt with promptly, and with patience (I will admit that he dealt my OCD nagging like a gentleman).
The whole team went above and beyond from product - price - to quality of finish.
Many thanks for making such a messy job, so easy.

November 29, 2018
Unprompted review

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