Affinity Diamonds Reviews 

68
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, extensive knowledge, and genuinely friendly approach. They appreciate how the team educates and guides them through the process, taking time to ensure a comfortable and informative experience. The overall service is frequently described as seamless, fun, and stress-free, with clear communication and personalized attention. Many customers are delighted with the beautiful final products, noting their high quality and craftsmanship, which often exceed expectations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individual team members for their... See more

Product

Customers had positive experiences with the product, often praising the quality and craftsmanship of their... See more

Service

Users describe positive interactions with service, highlighting exceptional experiences and outstanding... See more

User experience

Customers consistently note positive experiences with user experience, describing the process as seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liana & the team at Affinity were delightful to deal with. Being a diamond novice & knowing nothing about it previously, they took their time to ensure that I was caught up to speed with everything th... See more

Rated 5 out of 5 stars

Lauren was an absolute pleasure to deal with from the very start of our journey at Affinity Diamonds. My fiancé and I could not be happier with our wedding bands and how seamless, easy and fun the pro... See more

Rated 5 out of 5 stars

Roxy at Affinity Diamonds has been fantastic in helping me redesign my engagement ring. I had a meeting with her a couple of weeks ago, now I received the diagram of what it will look like and am s... See more

Rated 5 out of 5 stars

After hearing great things about AD through a friend i decided to walk in without an appointment whilst visiting Sydney. Whilst there Roxy sat me down and walked my partner and i through some... See more


Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewelry Engraver
  5. Jewellery Manufacturer
  6. Wholesale Jeweler

Written by the company

Affinity Diamonds is Australia’s premier bespoke jeweller. We understand that beauty is a culmination of persistence, care and patience. Based in the heart of Sydney and Brisbane's CBD, we’ve been sourcing the finest diamonds on the market for 20 years. Originally founded by Sam Rahme in 2001, Affinity Diamonds was born out of a passion for exquisite luxury and the urge to make the intangible more accessible for everyday people. Specialised in bespoke engagement rings, we source the finest quality ethical diamonds for our clients and work with them to create elegant, tasteful pieces that are handcrafted in our Sydney workshop.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

68 reviews

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4.7

All reviews

(68)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful Ring!

The team at Affinity Diamonds were fantastic! They worked with my fiancé to produce the most beautiful ring. So thankful! (Written by Charlotte)

September 25, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Charlotte, 



Thank you for taking the time to leave a review. 
Your kind words and recommendation are much appreciated.

 We are so happy to hear that you love your ring.

Kind Regards,

The Affinity Diamonds Team

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Rated 5 out of 5 stars

Excellent and trustworthy service

Without any real jewellery experience, Affinity Diamonds gave me the support I needed to help me choose my engagement ring. Their expert knowledge and authentic care encouraged me to choose them, and would recommend them to anyone looking to purchase any type of jewellery.

September 2, 2022
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Reply from Affinity Diamonds

Hi Vaughan,



Thank you for your kind words and recommendation.
 We are so pleased you had a comforting experience with our team - we look forward to creating more pieces with you.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Best experience

We had such an amazing experience designing my engagement ring at affinity diamonds. Guiseppe was absolutely amazing I couldn’t recommend him enough! His attention to detail is incredible! We will definitely be coming back for our wedding bands!

June 11, 2022
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Reply from Affinity Diamonds

Hi Katie-Jo,



Thank you for taking the time to leave us a thoughtful review.
We are so pleased to hear that you had such a positive experience with us. We pride ourselves on making every experience at Affinity Diamonds a memorable one and tailored to the wonderful couple we are working with at the time.
We appreciate your kind words and time, and we look forward to your next visit.




Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with Affinity Diamonds. All of the staff were welcoming, nothing being too hard. Giuseppe was exceptionally helpful and knowledgable. The diamond class was really informative. Cannot recommend Affinity enough.

July 2, 2022
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Reply from Affinity Diamonds

Hi Thomas,



Thank you for your kind words and recommendation.
 We are so pleased you had a comforting experience with our team - we look forward to creating more pieces with you.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Affinity Diamond Engagement Ring

Hi there!

From the very start, the process of buying my engagement ring was made very easy by the lovely people at Affinity Diamonds. My partner and I were invited to a private meeting, where we were met by Roxy and before any rings were show to us, we were given an explanation of diamonds and the factors that determine quality. Roxy was friendly, well informed and explained things clearly, and we cannot thank her enough for the experience.

Once Roxy had taken down what we wanted for the ring, all we had to do was wait. We were kept informed of the progress and they were always able to be contacted if we had any questions.

The ring was beautiful, just stunning and we were also able to do a resizing the same day we came into the shop.

Affinity Diamonds made what can be a stressful process into a smooth transaction, and resulted in a beautiful diamond that my fiancé can't stop staring at!

Thank you Affinity Diamonds!

And thank you Roxy!

September 12, 2022
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Reply from Affinity Diamonds

Hi Luke,



Thank you for taking the time to leave us a thoughtful review. 
We are so pleased to hear that you had such a positive experience with us. We pride ourselves on making every experience at Affinity Diamonds a memorable one and tailored to the wonderful couple we are working with at the time.
 We appreciate your kind words and time, and we look forward to your next visit.
 All the best to yourself and your partner.



Kind Regards,

The Affinity Diamonds Team

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Rated 5 out of 5 stars

My experience with Affinity Diamonds…

My experience with Affinity Diamonds was interesting, enjoyable and above exciting.
After giving my thoughts on the ring I was after, Sam and the lovely lady Roxy were very helpful in explaining what diamond I was after. Being specific and showing me the type I was interested in and also giving me a little education on diamonds. I needed the ring by a certain date, and they delivered. Sam and he's team are the BEST.

August 16, 2022
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Reply from Affinity Diamonds

Hi Aaron, 



Thank you for taking the time to leave a review. 
Your kind words and recommendation are much appreciated. We look forward to creating more pieces with you.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

The A Team

The team at Affinity Diamonds made the process of finding the right stone so seamless and simple. The amount of knowledge and skill they have is amazing. The ring was hand crafted to beyond what I was expecting and my Fiancé absolutely loved it! Thankyou all for making it all happen without any issues along the way

September 11, 2022
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Reply from Affinity Diamonds

Hi Anthony,

Thank you for your wonderful review.
 We are so pleased to hear that you had such a positive experience with us and your fiance loves the ring.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Helpful and Professional

The staff were very helpful throughout the whole process, from the consultations and ring designing. The final product was exactly what I wanted. Have already recommended them to others who have had a great experience as well.

February 2, 2022
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Reply from Affinity Diamonds

Hi Mitchel,



Thank you for your kind words and recommendation.
 We are so pleased you had a comforting experience with our team - we look forward to creating more pieces with you.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Engagement Ring

Great experience, very happy with the service and the final product.

November 1, 2021
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Reply from Affinity Diamonds

Hi Lachlan,

Thank you for your wonderful review.
 We are so pleased to hear that you had such a positive experience with us. 



Kind Regards,

The Affinity Diamonds Team

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Rated 5 out of 5 stars

Thanks to the great team at Affinity

Thanks to the great team at Affinity. Roxy and Eva, appreciate your assistance to create an engagement ring for my partner. Sourcing the right diamond and also helping ensure we had a fantastic design. You made the experience easy and were incredibly helpful. The entire process was simple and my partner loves the ring. Amazing quality and workmanship. Thank you!!

August 4, 2022
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Reply from Affinity Diamonds

Hi James, 



Thank you for taking the time to leave a review. 
Your kind words and recommendation are much appreciated.

We are so glad your partner loves the ring.

Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Purchasing an engagement ring …

I went into buying an engagement ring for my partner with minimal knowledge about diamonds let alone diamond rings. Having Giuseppe show me everything I need to know was incredibly helpful. He assisted me in designing the perfect ring for my partner that she now absolutely adores.
The whole experience at affinity was 10/10 and I’ll be highly recommending you guys to others.

September 1, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Dale,



Thank you for your kind words and recommendation.
We are so pleased you had a comforting experience with our team - we look forward to creating more pieces with you.



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Great experience

Great experience, Roxy was so helpful and accomodating and made sure I got the Best ring for my budget!

September 17, 2022
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Reply from Affinity Diamonds

Hi Nicholas,

Thank you for your wonderful review.
 We are so pleased to hear that you had such a positive experience with us. 



Kind Regards,

The Affinity Diamonds Team

Rated 5 out of 5 stars

Wonderful Pear Shape Diamond

Wonderful Pear Shape Diamond
Affinity provided various options for the type we want, even for the diamond from a dealer they not normally dealing with. Whole process was done really quick and we are satisfied with the overall quality.

September 10, 2022
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Reply from Affinity Diamonds

Thank you for leaving such a thoughtful review.

We are so pleased to hear that you had such a positive experience with us.

Kind Regards,
The Affinity Diamonds Team

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Rated 5 out of 5 stars

Affinity Diamonds

Affinity Diamonds, the best A++

Cannot beat the services, quality and experience!

April 9, 2022
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Reply from Affinity Diamonds

Thank you Luke for your generous review.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Very good service from Giuseppe,

Very good service from Giuseppe,
Helpful and guided me on the right track with the choice of my wife’s rings and my own wedding rings

January 14, 2022
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Reply from Affinity Diamonds

Hi George,

Thank you for your review.

We are so pleased to hear that you had such a positive experience with us.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Trustworthy experience

Great customer service, excellent quality and a very supported process buying my engagement ring. I recommend to anyone looking.

June 2, 2022
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Reply from Affinity Diamonds

Hi James,

Thank you so much for your review. We appreciate your kind words and time to write this review.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

To AFFINITY and beyond.

Anisa was an absolute pleasure to deal with and helped bring my ideas to life for what was the most important moment in my life so far. I can't recommend affinity diamonds highly enough, they make a nerve racking experience feel like a cool summer breeze.

February 22, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Moe,

Thank you for leaving such a thoughtful review.

We are so pleased to hear that you had such a positive experience with us. We pride ourselves on making every experience at Affinity Diamonds a memorable one.

Kind Regards,
The Affinity Diamonds Team

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Rated 5 out of 5 stars

Excellent

Excellent, the team are always so accommodating.

September 9, 2022
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Reply from Affinity Diamonds

Hi Simon,

Thank you for your kind review.

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

Best of the best

Best of the best. Impressive work.

December 12, 2021
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Reply from Affinity Diamonds

Thank you for your review!

Kind Regards,
The Affinity Diamonds Team

Rated 5 out of 5 stars

The team at Affinity went above and…

The team at Affinity went above and beyond sourcing two virtually identical diamonds from two different countries to make an extraordinarily set of earrings for a wedding gift. Found them extremely trustworthy and they made the experience fantastic and I can’t thank them enough!

May 25, 2022
Affinity Diamonds logo

Reply from Affinity Diamonds

Hi Tim,

Thank you for leaving such a thoughtful review.

We are so pleased to hear that you had such a positive experience with us. We pride ourselves on making every experience at Affinity Diamonds a memorable one.

We appreciate your kind words and time, and we look forward to your next visit.

Kind Regards,
The Affinity Diamonds Team

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