AfterShip Reviews 

675
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aftership was the tracking for Moantmila. We ordered my husband some shirts and I received an email that my package was on its way, almost 30 days from my order date. After many checks for status, all... See more

Rated 1 out of 5 stars

Shipments sit for days at origin shipping site. None to sketchy tracking info. Multiple scans at who knows where or what facilities. Says USPS has package, but USPS posts the same tracking info as th... See more

Rated 1 out of 5 stars

My parcel was given a notice of deliver 4 days later than the actual said delivery date. The parcel was not in my mailbox. So what's the point of using a sevice that doesn't notify immediately? 50 buc... See more

Rated 1 out of 5 stars

They regularly send emails saying "Congrats! 1 package are found." That tells you all you need to know about Aftership. I have emailed them 12 times about this. They just fob me off with irrelevant st... See more

Company details

  1. Software Company

Written by the company

AfterShip is a shipment tracking application and API for eCommerce retailers and buyers. Enter tracking numbers to view the shipment status. Get started for free!


Contact info

2.2

Poor

TrustScore 2 out of 5

675 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(675)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

I had a great customer service…

I had a great customer service experience with Rep. Jai. I asked a lot of questions and he was very helpful with providing me with the answers. He was friendly and professional.

March 7, 2023
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look