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Rated 1 out of 5 stars

The company is out of business now. As a contributor I didn't receive any payment in years. On top of that I could not find any way to remove my portfolio from their databases. Reaching out to the AG... See more

Rated 1 out of 5 stars

Alfonso Gutierrez passed away very recently. The Cepic published an obituary on 11 January 2024, which you can find on their website. Photo Archive News announced his passing a few days earlier. No ne... See more

Rated 5 out of 5 stars

I purchase stock photos from a number of sites. I particularly like the flexibility thatageofstock provides, either by subscription or on-demand purchases. For now I will stick with on-demand until I... See more

Company replied

Rated 1 out of 5 stars

I was a contributor for almost 10 years. Apart from the poor sales figures, there are a lot of photographers whose commission invoices have not been paid, some of them for over a year and more. We wil... See more

Company details

  1. Search Engine Company
  2. Media Company

Written by the company

Buy stock photos, videos & vectors at one of the web's most significant stock photography sites. Search over 83+ million images on Press and News, Creative Rights Managed, Royalty Free & Low-Budget Royalty Free images, vectors, and footage and use our super-fast and supre-convenient easyPricing e-commerce engine.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

312 reviews

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Rated 1 out of 5 stars

My experience as a contributor photographer…

My experience as a contributor photographer: poor support, old fashioned systems, no customer ticket system, no automatic invoicing (the photographer has to fill a tricky module in order to be billed). They use Yammer as the only "social" way to communicate with members. No E-Mail to inform their contributors. If you don't use Yammer you cannot be informed of important decisions taken unilaterally by the agency, such as the latest one (Collections Reports are no more available on the private website photographer's area). If, for any reason, you fail to save the e-mails sent by Agefotostock with the link to monthly report, you have no chance to be payed, they refuse to assist you. The revenues are well below the average of the best worldwide agencies. If you have no time to waste, avoid this agency.

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, easy to navigate and search.
Photos very reasonably priced.

November 7, 2021
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Reply from agefotostock

Many thanks for your five stars and great words, we really appreciate them.
agefotostock

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Rated 5 out of 5 stars

Found exactly what I was looking for

Found exactly what I was looking for, plus I was able to make a one-off purchase, no subscription.

August 14, 2021
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Reply from agefotostock

Many thanks for your kind words. Greatly appreciated.
AgeFotostock

Rated 1 out of 5 stars

Poor Process and Issue Resolution

Through a series of bad timing and technical issues, I ended up paying full price for an image that is of no use to me. An initial promo code issue went unresolved, rather than provide a replacement, I was asked to play phone tag with another representative. A replacement code was eventually provided after I had to make the purchase and was not retroactively applied, etc. The image itself proved to be unusable.

This was a series of technical, communication, and process issues, and something I've not yet run into when working with agefotostock's competitors, and all of which could have been avoided.

August 13, 2021
Unprompted review
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Reply from agefotostock

I just checked with my people and I don´t find anything that we could have done wrong. Sorry. You sent an email to "internation@agefotostock" on Friday afternoon, signing as "rick" and not a single contact address or phone or even company to communicate where we would have been able to contact you. However, our people try to help to contact you by mail on Monday and was not very esay. So, when you start with poor approach, like you did, it is elegant to appreciate the what was done to solve your apparent difficulties in communicating well. So let me thank you for the one star, that I really appreciate, because I have zero stars to you in return.

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Rated 5 out of 5 stars

I was very happy with customer…

I was very happy with customer service.The Rep. I spoke with Kevin Noel was very helpful, informative, and patient. He is the main reason I decided to make an account. I look forward to a good business relationship.

August 3, 2021
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Rated 5 out of 5 stars

Thanks for the help!

Mr. Noel at agefotostock helped me complete a service project making interpretive signs. He was very helpful and the site had really good photographs.
Conner

May 25, 2021
Unprompted review

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