Agriframes Reviews 

220
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are of exceptional quality, robustly built, and look fantastic when placed in the garden. Consumers also deeply appreciate the streamlined ordering process, clear website instructions, and impressively fast delivery times provided across multiple repeat purchases. However, a small portion of people felt dissatisfied due to occasional delivery delays, missing package parts, or transportation issues. Some reviewers were not happy with assembly challenges, noting that certain components were overly fiddly, required extra effort, or felt flimsy. People also mentioned that some items did not last as long as expected or suffered from premature weathering.

What people talk about most

Product

Customers report positive experiences with the product quality and design, noting that items are well-made,... See more

Quality

People report positive experiences with quality, highlighting that items are well made, sturdy, and look... See more

Delivery service

Consumers find delivery service to be positive, highlighting super fast shipping and secure packaging.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that websites are easy to... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that ordering is straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order for planting pockets for pond plants was received quickly and they were exactly what I needed. I’d tried a similar product with multiple pockets from elsewhere but found them too heavy to handl... See more

Rated 5 out of 5 stars

I've ordered many things from Agriframes over the past few years since moving to a new build and starting from scratch. Their rustic products are such high quality and have really helped with the ove... See more

Rated 5 out of 5 stars

Slight backlog on orders, but was kept in the loop and our fruitcage arrived promptly even though we had to reschedule due to a holiday. The 2 longest poles were slightly bent on delivery but were ea... See more

Rated 5 out of 5 stars

Ordering was easy and regular updates regarding status. Our gazebo is really lovely and very sturdy frame. The instructions could be a bit clearer with guidelines regarding measurements where differ... See more


Company details

  1. Garden

Written by the company

At Agriframes, we’ve been proudly helping gardeners transform their outdoor spaces for over 50 years. Our wide range of beautifully designed arches, pergolas, obelisks, fruit cages, plant supports and planters is crafted to combine style and lasting quality, backed by the confidence of a 10 Year Guarantee. We are award-winning exhibitors at prestigious shows including the Chelsea Flower Show, and are delighted to partner with the Royal Horticultural Society (RHS) and support the National Garden Scheme - reflecting our passion for gardening and commitment to excellence. Whether you’re looking for practical solutions or timeless style, Agriframes is here to help you make the most of your garden.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

220 reviews

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No recent history of asking for reviews

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4.6

All reviews

(220)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Edwardian portico from Agriframes

I purchased my Edwardian portico from Agriframes and from ordering to delivery, customer service was truly first class! Like the old days! I wanted a structure around my plain looking patio doors to dress them up! I couldn’t be more pleased with the how well packaged they were when they arrived, the quality, and how easy it was to erect! I think it looks amazing and already we have a passion flower climbing 🥰

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

Recommended…

I have ordered a range of products from Agriframes and have been v pleased with them. As with any good company, the ordering and delivery processes are reliable and quick. The products range in price so something for most pockets. I like the elegance range in particular as it’s solid metal construction in a range of tasteful colours. Thoroughly recommend Agriframes. They go to most big gardening shows so you can see what you’re ordering plus get show offers :-)

June 5, 2026
Unprompted review
Rated 2 out of 5 stars

Poor quality and poor service

I ordered two garden arches. Only one arrived. Customer service were helpful and sent a replacement but there were two this time. I rang and spoke to a rather unhelpful girl who at no point offered any apology or the chance to keep the extra one - I would have paid despite not being thrilled with the product! She insisted I needed to be in in order to arrange collection and Since nobody will be in for a while she then reluctantly agreed for them to collect it since it is now sitting on my front door step! I'm pretty disappointed so far with the quality of the one that we have put up considering the price - it's very flimsy and bendy and not really what I was expecting so maybe it's a blessing I won't have 3!

June 4, 2026
Unprompted review
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Reply from Agriframes

Thank you for your feedback, and we’re sorry to hear about your experience with your order.
We apologise that the service you received over the phone did not meet the standard we aim to provide, and we understand your frustration.
As we’re unable to trace your order from this review, we would really appreciate it if you could contact our customer service team directly so we can look into this properly and help resolve the matter for you.
Agriframes Customer Service

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Rated 5 out of 5 stars

Excellent quality and Service

Ordering and delivery were excellent. Arrived very well packaged. Growbags are perfect for my runner beans and made so easy being able to insert canes in the allotted slots and not having to put into the ground. Will definitely order again.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Such a fabulous company

Such a fabulous company. I’ve bought 3 different gorgeous solid metal plant supports. They give the garden a wonderful cottage feel as the metal rusts so lovely and at the same time being so useful. They arrive well packed and on time. I’ve looked at other supports and none have the quality of these frames. I know these will outlast me (!) and always look fabulous.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely a brilliant design solution…

Absolutely a brilliant design solution for me I bought a pack of 6 iron scrolls to support my clematis. The price was excellent as was the quality. Easy to fit to the wall in any pattern you like. I’ve been recommending them to all my friends

May 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Great looking arch!

Customer service kindly advised me of delivery date as I was going away so needed to know it would be delivered before. Put the arch together easily and looks great thank you!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Nice piece of kit!

The fruit cage arrived in good time, it was of good quality, straightforward instructions and more than enough netting to complete the construction. Well worth the expenditure.

May 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent quality

Fast delivery. Well packaged. I bought a garden arch, their most expensive however it is worth every penny. Very sturdy, easy to assemble. Quite challenging to get in the ground but a two feet drill piece solved that.
I also bought the jute net. Very good quality and excellent price point. I am using it to grow runner beans up

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a pack of two festoon poles

Ordered a pack of two festoon poles - only one arrived and driver stated taken out of huge unnecessary box
Initially when spoke to Grace she acknowledged that the driver had altered package and the photo on delivery did not look to contain two poles and further pole to be sent with immediate affect
Next day email received email asking for photographic evidence of one pole ! Rung company and was met by rude advisor named Lou berry - argumentative, judgemental and continually over spoke me - extremely poor service - don’t use !

May 21, 2026
Unprompted review
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Reply from Agriframes

We’re sorry to hear about the issues you experienced with your order and the frustration caused by the missing item.
We can confirm that the replacement has now been sent, and we hope this resolves the matter for you.
We’re also sorry that your experience when contacting us did not meet expectations. This is not the standard of service we aim to provide, and your feedback has been shared with our team for review.
Thank you for taking the time to bring this to our attention.

Rated 5 out of 5 stars

Great service and super products.

I discovered Agriframes last year and have ordered quite a bit since them. My latest purchase has been the scroll wall frames. I ordered enough for one rose but liked them so much I’ve moved on to another wall and another rose and jasmine. They are so easy to put up, very elegant, strong and stylish. I am in the process of ordering an elegance bean frame. We’ve had a few problems, but customer service is second to none and I’m keenly awaiting my purchase which I have no doubt will be with me soon. Delivery has been great on all my purchases, well packed and neat. I can heartily recommend Agriframes for quality products and great service.

May 21, 2026
Unprompted review
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Rated 2 out of 5 stars

Poor quality.

Very disappointed with the quality of peony support.
Very flimsy. I would not recommend.

May 21, 2026
Unprompted review
Agriframes logo

Reply from Agriframes

We’re sorry to hear that you’re disappointed with the peony support.
This product is part of our Elegance range, which is designed using thinner gauge tubing to be more subtle in the garden while still providing functional plant support. However, we are sorry that it has not met your expectations in this case.
We take all feedback seriously and will share your comments with our product team for review.
If you would like any further guidance or support, our customer service team will be happy to help

Rated 2 out of 5 stars

Not impressed, won’t be returning

Frame seems good quality, easy to assemble. Quite expensive for what it is - time will tell if it’s worth it. However, I have one massive net for two frames. No instructions included, which they should have been. Enquired about how to fit the net and got the instructions emailed: Put the net over the frame and peg to the ground! I think I worked that one out! So I still have one huge net, am worried about cutting it in the wrong place so not leaving enough for the second frame, and don’t know whether to fit up and over, or round the perimeter. CS says you can do either but can give no guidance on which way is best, or how to fit it to give the best access.

May 15, 2026
Unprompted review
Agriframes logo

Reply from Agriframes

Thank you for your feedback. We’re glad to hear you’re happy with the quality of the frame and found it easy to assemble, although we’re sorry for the confusion regarding fitting the net.
We understand that receiving one large net for multiple frames can make installation less straightforward, and we’re sorry that the guidance provided so far hasn’t fully resolved your concerns.
Your comments about instructions and clarity are appreciated and will be shared with our team for review.
If you’d like any further help, our customer service team will be happy to assist.

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