Oliver is an expert and wonderful ‼️‼️ He’s always willing and able to help with our travel needs. Our twice yearly transatlantic trips are so precise and perfectly planned that we don’t experienc... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Steve found a great price for our trip, along with reasonable airport connections. And was very peasant to deal with through the whole planning session. And he also clearly communicated any foreseea... See more
My excellent experience was the direct result of EMMA RYMAN, the Travel Consultant with AirBusiness Class that booked my tickets. Emma worked very hard to find me the right flights at the best av... See more
This was my first time using the AirBusi essClass website and service and I have to say it was first class. Loaded my details and requirements and received an almost instant response which quickly r... See more
Company replied
Company details
- #19 of 38 best companies in Airline Ticket Agency
- #69 of 198 best companies in Travel Agency
Written by the company
At AirBusinessClass, we specialize in premium travel solutions for discerning travelers seeking luxury, comfort, and value. As a trusted partner for business and first-class journeys, we offer exclusive access to competitive fares, personalized itineraries, and a seamless booking experience. Our dedicated team of travel experts meticulously plans each journey to meet your unique needs, whether for business, leisure, or a blend of both. With extensive expertise across major airlines and global destinations, we provide unparalleled options for your next adventure. Our mission is to elevate your travel experience by combining premium service, cost-effective pricing, and attention to detail. From start to finish, we prioritize convenience, reliability, and excellence, allowing you to focus on what matters most. Fly smarter with AirBusinessClass—your gateway to exceptional travel.
Contact info
7901 4th Street N Suite 300, 33702, SAINT PETERSBURG, United States
- 888-262-3436
- info@airbusinessclass.com
- www.airbusinessclass.com
✈️ Upgrade your journey today!
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 6% of negative reviews
Typically replies within 1 week
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John Hudson was super to work with
John Hudson was super to work with. Very patient as we worked through various itineraries and changes.
June 29, 2026
Unprompted review
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re delighted to hear John Hudson was so patient and helpful as you explored different itineraries and travel options.
ABC Team
Emma Ryman is fantastic
Emma Ryman is fantastic! She is quick, resourceful, helpful and so courteous!
June 29, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re thrilled to hear Emma Ryman provided quick, resourceful, helpful, and courteous service. We’ll be sure to share your kind words with her.
ABC Team
Excellent service
Very happy with how quickly Steve found me the flights to Italy. A very convenient route and a very good price. He was also
super helpful with the seat selection.
June 28, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re delighted to hear Steve quickly found you a convenient route to Italy at a great price and was so helpful with your seat selection.
ABC Team
Oscar went above and beyond to make…
Oscar went above and beyond to make sure we had the perfect flights and planes at an affordable price. I have used other services such as SkyLux and paid a fortune only to find I was put on old, outdated planes. I will definitely use Oscar and Air Business Class again.
June 24, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re thrilled to hear Oscar went above and beyond to find the perfect flights at an affordable price. It means a lot to know you trusted us with your trip, and we look forward to assisting you again in the future.
ABC Team
!!!!DO NOT TRUST THEM!!!
!!!!DO NOT TRUST THEM!!!!
Terrible experience! bait price upfront and once they pull you in, you get the endless excuses that "this booking is lost", "pay and will issue the tickets" which never happens. They withdrew already money from my account USD 2.091,68 and no ticket! i had to purchase one elsewhere, while i now have to wait for my money to be reimbursed. I worry that it will not. I will declare it with my banking institution as a fraudulent withdrawal anyways.
June 25, 2026
Jim is a very outstanding…
Jim is a very outstanding representative of AirBusinessClass. He possesses strong customer relationship skills and is thorough and diligent in finding the best routing for your customers. 3 cheers for Jim.
JK
June 23, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re thrilled to hear Jim Aaron provided outstanding service and worked diligently to find the best routing for your trip. We truly appreciate your kind words and will be sure to share your recognition with him.
ABC Team
Gerald secured comfortable travel at budget prices
Gerald patiently updated and changed our reservations as we considered our travel dates and cabin preferences. He also offered options that would provide greater comfort within our budget. I highly recommend using his services for booking your travel.
June 26, 2026
Unprompted review
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re delighted to hear Gerald provided patient, attentive service while helping you explore different travel dates and cabin options. We’re glad he found comfortable choices within your budget, and we truly appreciate your recommendation.
ABC Team
Great customer service
Great customer focused customer service, Alex did a great job and finding the right flight that accommodated myself and the ride from the airport. He did above and beyond to help with my flight.
June 22, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re delighted to hear Alex provided outstanding customer service and went above and beyond to find the right flight that fit your travel needs. We truly appreciate your kind words.
ABC Team
Five-Star Service from Jake had an excellent experience working…
I had an excellent experience working with Jake at AirBusiness Class. He was professional, knowledgeable, and incredibly responsive throughout the booking process. Jake took the time to understand my travel needs and found a fantastic business-class fare that exceeded my expectations. His customer service was outstanding, making the entire experience smooth and stress-free. I highly recommend Jake to anyone looking for great business-class deals and exceptional personalized service.
June 24, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re thrilled to hear Jake provided professional, knowledgeable, and responsive service throughout your booking. It’s great to know he found a fantastic Business Class fare that exceeded your expectations and made the entire experience smooth and stress-free. We truly appreciate your recommendation.
ABC Team
Kyle did very good job with last trips
Kyle did very good job with last trips. Good quick reply and help.
June 24, 2026
Reply from AirBusinessClass
Thank you for your kind feedback! We’re delighted to hear Kyle did a great job with your recent trips and provided quick responses and helpful service throughout the process.
ABC Team
Emma has been fabulous
Emma has been fabulous. Super fast in response and got me great prices. She will be travel agent now!!!
June 23, 2026
Reply from AirBusinessClass
Thank you for your wonderful feedback! We’re thrilled to hear Emma provided such fast responses and found you great prices. We’re honored to be your travel agency of choice, and we look forward to assisting you with many more trips.
ABC Team
sue was very helpful very patient while…
sue was very helpful very patient while I was trying to figure out three tickets for me and my sister to go on vacation. Thank you so much for all your help.
June 20, 2026
Reply from AirBusinessClass
We’re so glad Sue could help you sort through the options and make planning your vacation a little easier. Thank you for your kind words, and we hope you and your sister have a wonderful trip.
ABC Team
This was my first time using the…
This was my first time using the AirBusi essClass website and service and I have to say it was first class.
Loaded my details and requirements and received an almost instant response which quickly resulted in a booking and good deal.
A specific shout out to Sam for his excellent service well done everyone. I will certainly be using the service again Andy would highly recommend it to new clients…
June 18, 2026
Reply from AirBusinessClass
Thank you for giving us a try and for sharing such detailed feedback. We’re delighted your first experience was such a positive one, from the quick response to securing a great deal. We’ll make sure Sam receives your recognition for the excellent service he provided. Your recommendation means a lot, and we look forward to helping with your future travels.
ABC Team
Wayne Emerson
June 18, 2026
Brandon made a wonderful effort to get…
Brandon made a wonderful effort to get me the flight I needed, gave me a number of options and took onboard my feedback on them to get the perfect flight
June 20, 2026
Unprompted review
Reply from AirBusinessClass
We’re delighted Brandon took the time to understand exactly what you were looking for and worked through different options until finding the right fit. Thank you for recognizing his effort and dedication to getting your itinerary just right.
ABC Team
Well done Adam Brown
June 19, 2026
Reply from AirBusinessClass
Thank you for the recognition. We’re glad Adam provided the level of service you were looking for and helped make your experience a positive one.
ABC Team
TRAVEL AGENT
I rarely write negative reviews, but I feel compelled to warn others before they waste their money and trust on AirBusiness Class. This agency is completely unprofessional, unhelpful, and heartless.
My husband and I booked two tickets from New York to Italy through them. Because I have a 102-year-old mother-in-law and my husband is an only child, we always buy travel insurance just in case. We took the agent's explicit suggestion and purchased the agency's own insurance protection plan.
We were supposed to leave on August 13th. On August 11th, my mother-in-law became critically ill, and the doctors informed us she would not last the week. We immediately proceeded to cancel the trip. I called our travel agent to advise him of the emergency and promptly emailed him the official doctor's letter. He explicitly told me, "No worries, you can re-book the ticket within the year." Sadly, my mother-in-law passed away on August 17th.
In February, I contacted the agent to finally re-book our flights. From February all the way until June, I have been trapped in an endless loop of lies and deflection:
The Agent’s Excuse: He keeps telling me that the airline is not responding to his inquiries.
The Airline’s Response: When I contact the airline directly, they tell me they cannot help me because the ticket was booked through a third-party travel agency.
The Agency's Final Stance: The agency just points fingers back at the airline, claiming they aren't answering.
I paid for their insurance protection specifically for a tragic situation like this, and they have completely abandoned us. DO NOT BOOK WITH THESE CROOKS. Once they take your money, that is it. They offer zero support and zero accountability.
August 13, 2025
Unprompted review
Reply from AirBusinessClass
We are sincerely sorry for the loss of your mother-in-law and understand how difficult that period must have been for your family.
We would like to clarify a few important points regarding your booking.
When you notified us of the medical emergency, we immediately submitted the supporting documentation and pursued all available options with the airline on your behalf. Throughout the process, our team repeatedly followed up with the carrier in an effort to secure either a refund or an extension of the ticket validity.
Unfortunately, airlines retain sole authority over the use, exchange, refund, or extension of airline tickets. Despite our numerous requests and escalations, the airline ultimately declined to authorize either a refund or a rebooking option beyond the applicable ticket rules. As a travel agency, we do not have the ability to override an airline's final decision or independently issue refunds or flight credits that have not been approved by the carrier.
We understand your frustration and appreciate that this outcome was not what you expected. However, the suggestion that we abandoned your case is simply not accurate. Our records reflect months of communication and follow-up efforts with the airline in an attempt to obtain a favorable resolution.
While we regret that we were unable to secure the exception requested, this was due to the airline's refusal to authorize the requested accommodation, not a lack of effort or support from our team.
We wish you and your family all the best during this difficult time.
agent patient and good
June 18, 2026
Reply from AirBusinessClass
We’re happy to hear the agent was patient and helpful throughout the process. Thank you for your feedback.
ABC Team
Joe Gold is the Gold .
Joe Gold is the Gold .. great service , no nonsense as he worked to
Find best deal and actually listened to what I was really wanting in my flight experience . I truly hope this
Flight goes well as o will continue to
Book with Joe for all Future reservations. Thx Joe!’
June 18, 2026
Reply from AirBusinessClass
Thank you for the wonderful feedback. We’re glad Joe took the time to understand exactly what you were looking for and focused on finding the right option rather than just any option. We truly appreciate your trust and hope your upcoming trip is everything you expect it to be.
ABC Team
Kyle was very patient and kept my age…
Kyle was very patient and kept my age in mind and help me book my ticket.
Thank you kyle
June 18, 2026
Reply from AirBusinessClass
We’re glad Kyle took the time to understand your needs and guide you through the booking process with patience and care. Thank you for sharing your experience with us.
ABC Team
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