Airline Ticket Centre.ca Reviews 

Efficient & helpful

Salina was amazing. helped me book and plan my trip and even recommended me things to do. If you need an agent, she's your girl.

It was great
And error was fixed no problem

Salina and Shahir the travel agents are friendly and informative.
I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Salina was a great helped to provide information to solve my confusions. She also asked me to call her after I have done with the booking online. She has answered all my questions.

I called Airline Ticket Centre hoping to book a flight after hearing about their advertised phone discounts. Unfortunately, my experience was very disappointing. The agent I spoke with seemed completely unknowledgeable about the booking process and, contrary to what’s advertised, told me they don’t handle bookings over the phone. When I tried to ask for more details, he refused to engage and abruptly hung up. This level of customer service is unacceptable and does not match their claimed reputation for helpful support or deals. Very disappointed—won’t be trying again!

Always reactive and responsive and more specific knowledgeable as this is crucial for International travelling as well

Great service, professional, knowledgeable and super nice Salina( name ? I have her business card in my checked luggage)
at Calgary office was brilliant

Shahir responded to my email within one day and kept me updated while waiting for details from WestJet. I appreciated the communication and swift response.

You guys were awesome i checked the airline ticket almost 20 places all were more than 3800 but u guys gave me the same tickets for 2900 which was really cheap than what other travel agencies were telling me.

The people there that helped us the travel agent was great very knowledgeable and helped us out quite a bit

Zubair Siddiquee is the great representative of Airline Ticket Centre. He provided great service with details information and found the best deals of my needs within short time. I am very old customer of Airline Ticket centre and highly recommend to others.

Kari was immediately responsive to any/all of my questions and concerns. She quickly resolved any issues and was very thorough with all details of my trip. I'm very pleased with her impressive service and would highly recommend her to anyone planning to travel.
Thank you Kari for your exemplary service!

Friendly people, very competent. I had a bit of a wait but it was worth it. The manager came in to see if I was OK and reassured me that I wouldn't have to wait much longer.

Booking with Air line ticket centre is very convenient, specially for people over 65+.
Agent is explaining you everything what you need to know , what means - no surprises when you are travelling - no extra payments for suitcases, no extra payment for seats, etc,.
We like knowledge of agents, relaxed atmosphere in centre and efficiency of their work.

Salina handled my travel problem created by the strike at Air Canada with professionalism and courtesy. She showed genuine kindness and understanding . Many thanks.

Very Prompt, Professional and Polite…
Would not be afraid to recommend Airline Ticket Center to everyone!

Excellent website, easy to navigate. Great prices, immediate booking confirmation. Back office support staff is incredible. We have used ATC for years, and will continue to do so.
Keith and Leah
Calgary

I’ve been a loyal client of Airline Ticket for over 20 years, and their service has consistently been outstanding. They are incredibly reliable—whether it's booking, inquiries, or last-minute changes, they always deliver with professionalism and care.

One of the things I value most is their commitment to personal service. They always answer their landline promptly, and it’s always a real human on the other end—ready to help, not just route you through automated systems. Their customer service is truly exceptional: responsive, knowledgeable, and genuinely dedicated to guiding and supporting customers at any time.

I’m especially thankful to Michal, Judy, and most recently Shahir for their continued professionalism and kindness. Their expertise and personal touch make every interaction smooth and reassuring.

Thank you for two decades of excellence!