Airline Ticket Centre.ca Reviews 

1,392
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff for providing exceptional support, personalized attention, and useful advice throughout the entire travel planning journey. Travelers emphasize that the team goes above and beyond to ensure every detail is properly handled. Consumers also appreciate the remarkably smooth booking process and reasonable prices offered for various group and individual trips. People note that representatives are consistently prompt, professional, and efficient when coordinating complex itineraries and answering questions. Many individuals express gratitude for the ongoing communication and dedication shown until trips are fully completed.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable when booking flights and... See more

Booking process

Reviewers express high satisfaction and delight regarding the booking process, describing it as very easy,... See more

Service

People report positive experiences with service, highlighting prompt and friendly assistance from staff... See more

Price

Customers consistently note positive experiences with price, often highlighting affordable bookings and... See more

Customer service

Clients share positive opinions on customer_service, noting speedy responses, helpful agents, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Salina and Shahir the travel agents are friendly and informative. I was very confusing while I was booking the flights online (first time experience) through the Airline Ticket Center’s website. Sa... See more

Rated 5 out of 5 stars

Kari Pucci has been a tremendous help when booking trips. She has gone above and beyond in helping arrange flights and accommodations. Her experience and expertise has not gone unnoticed. I would high... See more

Rated 5 out of 5 stars

I appreciated being able to purchase online but you also provide a physical location if needed for help and any clarification. A prompt follow up call to ensure the purchase was legit without requirin... See more

Rated 5 out of 5 stars

Excellent service from Airline Ticket Centre! They were extremely responsive, accurate, and genuinely helpful. They worked hard to find me the best price and made the booking process stress-free. I’m... See more


Company details

  1. Travel Agency
  2. Travel Aggregator

Written by the company

Airline Ticket Centre.ca is a leading provider of Travel products including Vacation Packages, Airfare, Car, Hotel, Cruises and Travel Insurance since 1992. Airline Ticket Centre.ca specializes in finding multiple airlines that will save our clients up to 70 percent off full airfares. Our experienced staff are available to assist you in planning your group travel specializing in destination weddings, school groups and Corporate travel. We currently partner with over 80 car rental agencies worldwide offering you competitive rates for your vehicle rental. We have sent thousands of passengers across Canada to create memorable experiences. Airline Ticket Centre.ca is a leading travel provider of products in Canada and Consumer Choice winner for 20 consecutive years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,392)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend

We worked with Kari to book our wedding in Mexico for 100 guests... all we can say is WOW. Kari went above and beyond to assist us and our whole group. From day one she helped us get quotes on various resorts and gave amazing feedback to help us book the right resort for our group and our wedding. She was always quick to respond to any questions we had and made the entire experience a seamless one. We got many comments from our guests on how great she was to work with! We highly recommend and know that for any future trips we do we will most definitely be reaching out to Kari. Thank you for all that you did for us :)

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

They were very good to me

They were very good to me. I felt the flight costs were very competitive.

October 12, 2024
Airline Ticket Centre.ca logo

Reply from Airline Ticket Centre.ca

Great you find a great airfare!

Rated 5 out of 5 stars

I liked that I could compare prices…

I liked that I could compare prices based on date and flight options. It made it easy to pick an option that fit for me. I also liked that the prices were lower than other sites I’d been looking at!

August 28, 2024
Rated 5 out of 5 stars

I found airline ticket centre to be an…

I found airline ticket centre to be an easy site to book a ticket where others were confusing and complicated this site made it simple and was the lowest price as well. It's nice that you can call & talk to a human.

August 16, 2024
Rated 5 out of 5 stars

Best Prices

Honest company with good customer service and cheaper prices than Expedia, Google Flights and all the rest.

August 3, 2024
Rated 5 out of 5 stars

Salina in facility was the most amazing…

Salina in facility was the most amazing help! I am new to doing this and just wanted to talk to a person in person! I don’t normally want to do that but given all of the questions I had as I have only flown once, (a 1 hour flight my hubby booked) this is a trip to see my girl and my grandbabies, I don’t wanna mess it up. I did end up booking it online through them as the cost was about $100 less, but Salina gave me the guidance I needed to do so. Gagnon was also amazing, a phone call i recieived as I had entered the month of my card expiry date wrong. Sucks doing this stuff on a phone! Kudos to the whole team for helping me make this dream come true!

July 19, 2024
Rated 5 out of 5 stars

Amazing Service

This is the second time I have booked the flight with Airline Ticket Center. They are very helpful and understand the need of the customer. Gagan is an amazing person who care for his customer and help them as much as possible.

July 24, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look