Air Options Ltd Reviews 151

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Used Airoptions for years, always 10/10! Wouldn't go anywhere else. Engineers are always very kind and friendly, good value for money and the services and any necessary fixing is always done well an... See more

Rated 5 out of 5 stars

We’ve been using Air Options for a while now, and they have been nothing but brilliant. The team is always friendly and proactive, and their communication is excellent — emails are answered quickly... See more

Rated 5 out of 5 stars

We were very happy with the recent site visit from Air Options Ltd. They'd been in touch to arrange the visit in advance, so no turning up unannounced. The two engineers were unobtrusive and just go... See more

Rated 5 out of 5 stars

Normally I don't award 5* but Air Options truly deserve it. Quotation was submitted to replace an A/C unit to our hotel restaurant. I had to get 3 quotes Air Options was the cheapest , works com... See more

Company details

  1. HVAC Contractor
  2. Air Conditioning Contractor
  3. Air Conditioning System Supplier

About Air Options Ltd

Written by the company

Air Options founded in 1995, starting as a small family business has since progressed to become one of the leading commercial air conditioning and HVAC contractors in London, Essex and the Home Counties.

We engineer commercial HVAC solutions for our clients, specialising in retro-fitting working environments to the latest standards. We work for all business sectors such as; IT and computing, laboratories, health clubs, vehicle showrooms and treatment rooms, to name but a few.

We offer Design, Installation, Maintenance, Repair and Refurbishment packages to commercial clients and are committed to supplying quality products and services backed by competitive prices.

Working For you!

Written by the company

Price Promise offered with all our Services and Products
Should you find a like for like product or service cheaper elsewhere, we promise to better it by 5% of the difference. Call us today on 0800 0188423.

Free Installation Quotations

Price Promise Guarantee

Looking for a budget or quote to install air conditioning or HVAC services into your business, contact us for a free quotation. All works are fully guaranteed. In addition we offer a price promise subject to our terms and conditions.

Contact info

4.9

Excellent

TrustScore 5 out of 5

151 reviews

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Rated 5 out of 5 stars

Professional, Clean Tidy work

I found Air Options via Google and their website was informative and well presented. This followed up by prompt site visit to determine our requirements & good communication from the office when order was placed. The installation went smoothly and they cleared up after themselves. Air Options was not the cheapest quote we had but we are pleased with the works undertaken and would recommend.

July 12, 2016
Unprompted review
Rated 5 out of 5 stars

job well done

we are impressed how easy it was to install aircon in our container offices
from quote to completing the installation within 3 weeks
plus they identified a serious electrical problem which we was not aware of at the same time so a job well done.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Great service and very feliable

Very impressed with all the guys who came out, the first to see what the issues were and the next who replaced a unit for us
Everything was done when they said and done properly
The only thing I wouldn't recommend is buying a replacement control. They could do it for me and with the proper remote but the cheap generic ones for sale on the internet that I tried were fine
Nothing really to do with these guys but just a suggestion
100% recommendation for these guys

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Always excellent service from the start of the projects through to their completion. Have used many times and there is a consistent level of professionalism.

June 13, 2016
Unprompted review
Rated 5 out of 5 stars

Great service, accurate quote and great workmanship

Dealing with Air Options has been a breath of fresh air!
They fitted additional AC units quickly, on budget and to the exact time scales they quoted and showed up when they said they would and always left the premises in a clean state... very important for a dental practice. They worked around our busy schedule and after fitting came back to ensure everything was working as intended and then emailed again to ensure we were still happy.

Highly recommend their service.

February 7, 2016
Unprompted review
Rated 5 out of 5 stars

A+ Service

We called Air Options fior some advice and help, we got some great advice and a first class service on the works carried out from what we can simply call a very professional company,

January 28, 2016
Unprompted review
Rated 5 out of 5 stars

Installation Of FCU

GREAT JOB, Would recommend again for project.
Thanks Great Team good communication.

Regard
Hassan Adam [Lead Engineer]
Norland Managed Services

June 15, 2015
Unprompted review
Rated 4 out of 5 stars

over-heating?

quick response to query, quickly identified problem (operator error) and rectified. Checked all equipment as well

April 24, 2015
Unprompted review
Rated 5 out of 5 stars

A VERY PROFESSIONAL COMPANY

Have used these guy's a couple of times now and they really know what they are doing,Cheers Brad.

April 20, 2015
Unprompted review
Air Options Ltd logo

Reply from Air Options Ltd

Thankyou very much !

Rated 5 out of 5 stars

Air Conditioning Installation

From day one of the installation being carried out, no one in the office complained of any interruptions, end of each day all tooling was put away.

A neat and tidy job carried out, flow chart produced before the start of project was kept to and completed on time

Conclusion: i would have no problem recommending Air Options Ltd to any other company regarding PRICE, LABOUR AND COMPLETION ON TARGET

A satisfied customer

March 20, 2015
Unprompted review
Rated 5 out of 5 stars

Professional, friendly - thoroughly recommend!

We've been working with Air Options for about 9 months now and rate every aspect of the service we receive from them 5 stars - everyone from Hayley when we log a call-out to Howard and Jim (plus the other guys that have visited us) and the more senior management when they've needed to get involved with quotes and more problematic troubleshooting.

They are all professional, friendly, quick to respond and a pleasure to work with on all counts!

January 19, 2015
Unprompted review
Rated 5 out of 5 stars

Professional, knowledgable and seem keen to help.

After being let down by a previous supplier of an AC unit we were sceptical in looking for a new supplier. Air Options offered free evaluation , won our trust and spent time looking for suitable units that fulfilled our requirement. Installation efficient and on the day booked. Will use Air Options again and recommend them based on our experience so far. Hope that their interest in keeping us happy remains through annual servicing !

December 15, 2014
Unprompted review
Rated 5 out of 5 stars

Honest and Professional

We've now used Air Options for two installations and also they now hold our annual maintenance contract. We got a few quotes for both sets of work we needed to have done and not only were Air Options competitive from a cost perspective they also listened to our specific needs and gave advise beyond just the questions we asked. The jobs were completed with minimal disruption within a very tight time frame and all staff who attended the site were professional and courteous.

September 22, 2014
Unprompted review
Rated 4 out of 5 stars

We had Options and we chose You.

Air options seemed to me to be very professional - we were pleased with their quote - we were pleased with their workmen who were always very polite and bearing in mind the delicate type of service that we offer were always respectful to our clients and staff.

September 16, 2014
Unprompted review
Rated 5 out of 5 stars

Very quick and clean

Air Options is a company I would recommend. Reasonably price and very confident on the job.
There was always someone available to speak to if we had a query and was always answered straight away.
They knew what they were doing and are a reliable contractor.

September 16, 2014
Unprompted review

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