My problem is that there are NO assembly instructions showing where the ball goes and what is the funnel for and where does it go? Making me crazy!
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See what reviewers are saying
The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respirato... See more
Company replied
I dislike because holes for air smaller than needing and it's largest resistance and less vibrations of metal ball inside . I bought Chinese device OPEP ,it's much more cheap but works better tha... See more
Company replied
The fact that AirPhysio helps to strengthen the lungs and dislodge unwanted congestion, which may have prevented many deaths during the height of Covid-19 had they had an AirPhysio prior to Covid-19 o... See more
Company replied
Company details
Written by the company
AirPhysio is a mucus clearance and lung expansion OPEP device. The device uses an all-natural process called Oscillating Positive Expiratory Pressure (OPEP). This assists the body’s natural cleaning process. This helps to maintain optimal hygiene in the lungs and restores lung capacity.
Contact info
Suite A, 13-17 Rivendell Drive, 2486, Tweed Heads South, Australia
- +61 1300 723 110
- support@airphysio.com
- www.airphysio.com
3.6
Average
7K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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I ordered my air Physio on 10/6/23.
I ordered my air Physio on 10/6/23.
I'm still waiting for it. I tried to communicate with seller and no response. It is out of the country which was my first mistake. Never order except from USA
October 6, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Christina,
We are sorry to hear that this was your experience!
We are an Australian company with a global presence that takes great pride in making sure that all of our customers are taken care of. We have invested in fulfillment centers located internationally, including the U.S., to ensure the best customer service possible for all of our customers.
Can you please email us at support@airphysio.com so that our customer support team can further investigate your order and ensure that this issue is resolved for you?
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
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Really fantastic product
Really fantastic product. Easy to use easy to clean. Really loosens up phlegm. I am so happy with this product!
September 20, 2023
Reply from AirPhysio Pty Ltd
Hi Linda,
Thank you for your feedback and review!
We are so glad to hear you are having such ease with using your AirPhysio device and have been receiving wonderful results with loosening up and clearing out mucus! We hope you continue to receive amazing benefits!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
I am happy with the device.
I am happy with the device.
It’s clearing my throat.
It’s expanding my lungs.
I’ll probably get the sports device next.
October 27, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Nick,
Thank you so much for such an awesome review!
We are thrilled to hear how your device has helped you with your overall lung health! This is amazing to hear and makes us very proud. We hope you continue to enjoy your device and receive amazing benefits!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Every time I use the device
Every time I use the device, the phlegm is loosened and I can cough it up. I am a heart patient and have to use it twice a day but I am happy to be able breathe freely for a while
October 3, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
Thank you so much for your review!
We are thrilled to hear that your device has been helping you so much with your breathing. That is amazing feedback! We hope you continue to receive great benefits from using your AirPhysio device.
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Better quality of life
The products come all the way from Australia and arrive quickly. Shipping updates keep you informed during the process. Airphysio really helps keep my lungs clear. I don’t get acute bouts of respiratory illness anymore and I have 3 different lung diseases. AirPhysio definitely helps quality of life when used daily.
October 21, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Mary,
We are so pleased to hear you had such a great experience from delivery to using your AirPhysio device. We are happy that you are receiving such amazing benefits. We greatly appreciate your feedback and hope that with continued use, your device continues to support your lung health and quality of life!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
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Easy to use
Easy to use. I love the concept of being able to use the air physio along with medication. It does help with bringing stuff up from the lungs.
October 15, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Joyce,
Thank you so much for your feedback!
We are so glad knowing that your device is helping you with your overall lung health! We hope you continue to receive amazing benefits from using your device.
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Valuable tool
My order didn’t initially go through properly but it was addressed promptly and corrected. The device is innovative and uniquely helpful and I’m very grateful for it.
September 20, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
Thank you so much for your feedback!
We take pride in providing great customer service and are very happy to hear that your issue was addressed and resolved promptly so that you can receive your device as soon as possible. Thank you very much for your kind words and we hope you continue to receive amazing benefits from using your device to support your overall lung health.
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
strong customer service.
they are very customer oriented, and that's a positive, for sure, however, even thought, I ordered the smaller ball, for small lung capacity, I still can't get the ball to lift,,,,,,,,,,,,,a personal issue, I guess.
October 11, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Delilah,
Thank you for your feedback!
With continued use, you may feel more of a sensation. If the ball bearing is just moving slightly it will assist you with the mucus clearance and overall lung health.
We recommend a consistent blow rather then trying to blow too hard.
We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
If you have any additional questions or inquiries, please email us at support@airphysio.com
Kind Regards,
The AirPhysio Team
Seems to be working in bringing up phlegm
Seems to be working in bringing up phlegm. And helping breathing.
October 10, 2023
Reply from AirPhysio Pty Ltd
Hello Geoffrey,
Thank you so much for your feedback!
We are happy to hear that your device has been helping you with clearing out mucus and bringing more ease to your breathing. We hope you continue to receive amazing benefits from using your device!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
The AirPhysio Team
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It does seem to work
It does seem to work! My breathing is getting better and I'm feeling better in myself
September 14, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Robert,
Thank you so much for your feedback!
We are happy to hear that your AirPhysio device has brought ease to your breathing and overall lung health. We hope you continue to receive amazing benefits from using your device!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
The AirPhysio Team
I purchased the Airphysio lung pump
I purchased the Airphysio lung pump, designed to be a cross between a medical and fitness device. Its primary purpose is to assist with mucus clearing and lung strengthening. With these promises, I had high hopes for the product.
The Experience:Upon receiving it, I followed all guidelines for use. Despite this, the device proved to be ineffective. No noticeable improvement in mucus clearing or lung function was observed, making it difficult to invest the time required for daily usage.
Customer Service:Even more frustrating was the customer service. I reached out to the company to confirm I had purchased the right product for my needs but was met with radio silence.
Conclusion:My experience with Airphysio and their lung pump has been disappointing, to say the least. The product did not deliver on its promises, and the customer service was non-existent. As such, I cannot recommend this product or company.
October 8, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello,
Thank you for your feedback.
We sincerely apologize that this was your experience.
We would love to further investigate your email inquiry to us. Could you please forward your inquiry to us at support@airphysio.com.
Our top priority is customer service and making sure that our customers inquiries and questions are taken care of. If this was not a reflection of your experience, we profusely apologize and would like to opportunity to take a look to see where the disconnect was.
Most customers notice the effects of using the AirPhysio with use over time. We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
Try AirPhysio, it really works
Tried this device on the recommendations of other reviews. After using the device for several weeks I am amazed at how it has helped me clear the phlegm and plaques from my lungs. I have suffered from chronic lung congestion for many years and this is the first time that I truly feel that something is helping.
August 21, 2023
Reply from AirPhysio Pty Ltd
Hello Charles,
Thank you so much for such an awesome review! We are thrilled to hear that your device has helped you so much with navigating chronic lung congestion. That is absolutely wonderful! We hope you continue to receive amazing benefits from using your device! Thank you again for feedback.
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
The AirPhysio Team
The product does help clear airways
The product does help clear airways. I was nervous ordering as there seemed to be a lot of different firms involved.
August 21, 2023
Reply from AirPhysio Pty Ltd
Hello Cate,
Thank you so much for your feedback!
We are so happy hearing that your device has brought relief to your breathing and improvement to your overall lung health. We hope you continue to receive amazing benefits from using your device!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
The AirPhysio Team
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Hoping for better results
Not sure if it was working with me the ball rotated not lift but I felt the osilating. Have not felt any improvement yet
August 21, 2023
Reply from AirPhysio Pty Ltd
Hello Russ,
Thank you for your feedback!
The vibrations in the chest really depends on your lung capacity.
With continued use, you may feel a more of a sensation but if the ball bearing is just moving slightly it will assist you with the mucus clearance and overall lung health.
We recommend a consistent blow rather then trying to blow too hard.
We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
If you have any additional questions or inquiries, please email us at support@airphysio.com
Kind Regards,
The AirPhysio Team
Mines came missing the ball I tried to…
Mines came missing the ball I tried to get it replaced or get a refund nobody ever responded
August 16, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Justice,
Thank you for your feedback.
We are sorry to hear that this was your experience!
Can you please forward your email inquiry to us at support@airphysio.com so that we may further investigate this and assist you? We do not see an order in our system with your name so we would need some additional information (order number, email address used when you placed your order and the website that you placed your order on). If your device arrived missing the ball bearing we can definitely assist with resolving this for you as soon as possible.
Please do not hesitate to contact us for any inquiry or assistance.
Kind Regards,
AirPhysio Team
Just one thing...
Everything was great from the quality to delivery but one thing. Even though I took the elite ball bearing I had a hard time reaching the oscillating frequency, I either do it too fast with the result being the ball being stack at the top of the device or too slow with minimal oscillation. I thought it would be easier and I even read the articles on the site but with a small improvement. My suggestion is to maybe run some aerodynamic tests of the 3d devise to see how to have an oscillating frequency with a greater range of airflow volume/speed.
September 20, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Jim,
Thank you so much for your feedback and suggestion. We appreciate it!
We are so happy to hear you are pleased with your device and overall experience with AirPhysio.
With continued use, you may feel more of a sensation. If the ball bearing is just moving slightly it will assist you with the mucus clearance and overall lung health.
We recommend a consistent blow rather then trying to blow too hard.
We recommend that you use the device 2 – 3 times a day for a minimum of 2-3 weeks, most customers get the best results after using the device for upwards of this time frame.
I have provided a link to a video below on how to use your AirPhysio device:
https://www.airphysio.com/users-guide/
If you have any additional questions or inquiries, please email us at support@airphysio.com
Kind Regards,
The AirPhysio Team
The shipping was good as this was a…
The shipping was good as this was a spare
September 21, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Joseph,
Thank you so much for your feedback!
We are happy to hear you had a positive experience with ordering and delivery of your spare AirPhysio device. We hope you continue to receive great benefits from using your devices!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
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Shipping took more than 2 months
Shipping took more than 2 months. Seller should pre warn that for buyers outside of the home country will need to wait for the order to arrive. I wouldn’t have bought if I know it would take this long.
July 20, 2023
Reply from AirPhysio Pty Ltd
Hello Faizah,
Thank you for your feedback.
We are sorry to hear that this was your experience!
Shipping times may vary and this depends on available flights, items navigating through customs and any current delays (i.e. holidays). Once we ship orders, it is in the hands of the postal service and making its way through the shipping network. Again, we do apologize for the delay!
Please do not hesitate to contact us for any inquiry or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Excellent aid for anyone with asthma …
Excellent aid for anyone with asthma like myself, it’s well made and really works.
Watch the you tube video first though, I was using it wrong in the beginning, once you use it properly you can feel the benefits.
September 7, 2023
Unprompted review
Reply from AirPhysio Pty Ltd
Hello Paula,
Thank you for your amazing feedback!
We are so happy to hear how your device has been helping you with your asthma and overall lung health. That is wonderful news! We are also glad to hear that you found the YouTube tutorial on how to use your AirPhysio device helpful. We hope you continue to receive amazing benefits from using your device!
Please do not hesitate to contact us for any inquiries or assistance at support@airphysio.com.
Kind Regards,
AirPhysio Team
Reply from AirPhysio Pty Ltd
Hello Kristle,
Thank you for your feedback.
We are sorry to hear that this was your experience!
After investigating your order, it appears that you were in communication with one of our customer service team members who notified you that your parcel was Lost in Transit and asking if you preferred a reship or refund.
We would love to speak with you to ensure that this issue is resolved. Please email us at support@airphysio.com so that we may be able to further assist you.
Kind Regards,
The AirPhysio Team
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