A&K Hosiery Reviews 112

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have been buying from AK Hosiery for Export for several years now, and have always found them to be extremely helpful and efficient with regards to our ordering procedures and deliveries. Deliverie... See more

Rated 5 out of 5 stars

Always good fast service. Our order always arrives well packed in good quality boxes unlike other wholesalers, that you have to waste time dealing with damages / missing stock etc. Good range of prod... See more

Rated 5 out of 5 stars

Good wholesalers. Items were as expected and came the next day. I would personally recommend them to Amazon, eBay sellers as well as dropshippers. Items usually arrive the next day so you can ship the... See more

Rated 5 out of 5 stars

Prompt delivery and fantastic quality! Organizing a birthday party for my niece back home in Africa. I'm so sure the kids will love the peppa pig colouring sets, the brave knight colouring book and th... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

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4.9

Excellent

TrustScore 5 out of 5

112 reviews

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Rated 5 out of 5 stars

R P trading

I have had quite a lot of goods from A&K over the past year and always found them to be great to deal with zthe goods are of good quality and the service is excellent, keep up the good work guys 👦 👏

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great company.

Can recommend A&K without hesitation, we have been dealing with them for many years without any problems. Reliable delivery and good prices. Nice people too.

Colin
Adorable Hosiery Ltd.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Friendly, professional company with superb customer service. Extremely helpful when ordering, answering all my questions promptly, over the phone. Fast turnaround on my order, high quality products at amazing prices. Highly recommend.

March 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Fantastic service from these guys

Fantastic service from these guys. I placed an order on Monday and received my items the next day. Never had an issue and the fact that the delivery charge is free over £50 is great as other companies charge a fortune.

Well done 👍🏼 and it’s a 10 out 10 from me!

February 15, 2023
Unprompted review
Rated 5 out of 5 stars

Good value, quick delivery.

Great range of gear at AK Hosiery, staff on the phones are always very helpful and friendly.
I've managed to get my orders over December quickly despite the mail strikes!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

Great website

Akhoisery has always been a great company that I use. Always reliable and packages arrive on expected time, no faults to record. If any issues ever occur Help has always been given to best standard , I will continue to use this company for future purchases.

December 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Good Wholesaler.

Good wholesalers. Items were as expected and came the next day. I would personally recommend them to Amazon, eBay sellers as well as dropshippers. Items usually arrive the next day so you can ship them out to the customers within 2 days. To be honest wayyy more faster than the other wholesalers & distributors I have used. So highly recommended. Thanks :)

November 28, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Made a couple of orders with A&K Hosiery and never had a bad experience. Products delivered were as shown and met the expectations. The website is very easy to navigate. Had a few queries about some products but the staff was really friendly and professional answering them. Fast and tracked shipping is very convenient for an online reseller like me. Positive experience all-round. Excellent Pricing. Reliable. Highly Recommended!

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Been using A&K Hosiery for almost a year and have had brilliant service on every single order. Good quality products and fast delivery, what more could you want.

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Ive been using a&k for the last few years and have always been impressed with the quality of the goods I have ordered and they have always been delivered promptly. They have a huge variety of goods and I can get most of my stock from them , (mainly bedding and towels) which means I dont need to use various differentwholesalers. Ive recently ordered my Christmas stock jumpers and nightwear etc and was very happy at the quality of them.
A very reliable company that I would recommend

December 5, 2021
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with

I have ordered with A&k on a few occasions now and have always had a pleasant experience.

Everything I have ordered has been packed brilliantly and arrived the next day.
If I've ever had any queries about a product, I have given them a ring and got a quick answer, their customer service is fab. The staff are knowledgeable about the products which is brilliant when it comes to saving my time and their own. The packing note with the name of the staff who picked and packed my order is a nice little touch too. Feels more personal.

In conclusion, I really can't fault them in anyway. Great products (quality and variety), great packing, quick dispatch and great customer service. They will always have my custom.

Thanks guys x

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

Good range available

I've ordered from A&K Hosiery on a number of occasions. My items have always arrived in the condition stated and within a few days of placing the order. I like the range on offer which has been really good for me during lockdown to be able to come to one place

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Have placed many orders with A&K over the years,
Delivery is always speedy, excellent customer service, polite and helpful.

Would definitely recommend

July 6, 2021
Unprompted review
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Rated 1 out of 5 stars

Avoid this company

I purchased 36 butterfly tealight holders back in March 2021, when they arrived I noticed that upon checking them, several had chips in the glass and some had marks on the paintwork.

I emailed them to report the problem and they failed to get back to me. Eventually someone called Nikki replied but when I sent a reply back, I heard nothing.

I have emailed their customer service email again several times since but again, heard nothing back.

This is terrible customer service and I would advise anyone thinking about ordering with them to think twice. I will just use another supplier from now on.

July 5, 2021
Unprompted review
A&K Hosiery logo

Reply from A&K Hosiery

Hi Chris,

So sorry you are disappointed with our customer service, Nikki did in fact email you twice. You purchased 36 candles at £1.90 and unfortunately one was faulty, please accept my apologies for this.

We always either request faulty goods returning or a photograph of the fault, which is our standard policy. You said this was not possible because your customer had kept the candle and you would leave it up to us. As I am sure you can appreciate, any store or business would not normally issue a refund without the product being returned or having some evidence provided. We did receive a photo but this was 3 months later. Shortly after emailing the photograph you then left us the review.

As you could not return the product or supply a photograph of the issue at the time, we offered you a 5% discount on your next order as a gesture, which would have more than covered the £1.90 for the faulty candle.

Our Leeds based customer service team is available on 0113 243 2121 Monday to Friday. Sorry again if you feel let down Chris.

Rated 4 out of 5 stars

Edited: i had a reply.

Review edited.
I originally left a negative review due to no response by emails.
However after this review I got a response to my questions.

I have now give them a 4 star review, simply because they do not do samples, which is what I originally emailed about, I would have had to order the minimum amount.

So unfortunately I can not give a review on the quality of the products.

June 2, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID

Awful, awful company. Placed order and paid. They state orders dispatched within 24 hours. So far they have had the order on their system for 5 days. Still not sent and told it might be dispatched today but no guarantee and no mention of stock problems on the item, so No reason to explain the delay. When running a business this is awful, this was my first order with them and shall also be my last. Thankfully we have other suppliers who are reliable to fall back on.

November 26, 2019
Unprompted review
A&K Hosiery logo

Reply from A&K Hosiery

Hi Sam

Thank you for taking the time to leave a review.

We are sorry that on this occasion you were not satisfied with the level of customer service provided by A&K hosiery. Unfortunately your payment did not complete for your order.

We can confirm that our customer service team have tried calling you 3 times about this, and emailed you to discuss the matter, but unfortunately your phones have not been answered and we have had no reply to our email.

We are happy to hold your order for another week if you wish to arrange payment.

We hope that you may be persuaded to return to A&K hosiery in the future, as we would like to take the opportunity of improving on your recent experience.

All the best and have a great weekend.

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