Unprofessional and no communication
What can I say, having previously had good experience with this company regarding valuations, I cannot believe how unprofessional and poor they have been with regard to communication and capability.
Ignoring their delay in putting the property on the market initially, the only contact I have had with them in the first two and a half months of it being on the market, was the call I placed after a month to see how it was progressing.
I was told in that call, that December was quite and January was a busier month, if no movement then look to review options.
Not a problem with that. However, a further month and a half down the road, no further communication until I phoned today. Only to be told, that there have been no viewings and no enquiries. I pointed out the lack of communication and was told the market was quiet and we could reduce the price!!!! Again, no issue in reducing the price, we didn't set the price in the first place, Kirkham's did, but why wait two and a half months to suggest it and why wait until I phone again before doing it.
The long and short is they have released me from the contract, although the office manager didn't have the decency to phone me, all done through the office boys email.
Buyer beware, if this is the competency of this company in general, then do not use them, horrendous situation.
February 3, 2023
Unprompted review