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Alderandloom Reviews 3

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TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Website looks fabulous with glossy…

Website looks fabulous with glossy professional photos….promises of an A1 shopping experience, with speedy delivery….clearing old stock. Speedy delivery via Royal Mail.
In reality goods are not that great in the flesh…..shipped from China.
If you want to return you have to pay to ship back to China…..or as a goodwill gesture they will offer a 15% discount on your purchase price.

Caveat Emptor"……..I would never buy from them again.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service no contact

Terrible service no contact, delivery took ages and items are very cheap made especially the price paid for it! Trying to send back what a nightmare!!!! Get it sorted

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Says its an English company - its in the Netherlands .

This company calls itself Alder&Loom (England) suggesting it is a English based company. Ive made an order and it seems the company is actually Dutch based on its tracking and some language inside the tracking system. I made the order 8 days ago and have had no update - it shows 'in transit' with a map suggesting it needs to come from Europe. I simply would not have ordered from here if I knew it was going to take so long - and Im dubious of the quailty of the goods when they begin by deliberately misleading the customer suggesting the company is somewhere it is not. I will revist this review if the goods eventually arrive and will report condition of them.

April 15, 2026
Unprompted review

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