Aldi UK Reviews 

Aldi meat used to be great for making steak pie. In the last 9 month its terrible. Slow cooked for 9 hours and still like rubber. Thats 5% fat beef.
Thats 4 times now its been given to dog.
Debt know if they changed supplier but its truly awful.
Prices are creeping up also and now no cheaper than anywhere else.

I was shopping in aldi Whittlesey branch today and oddly at the checkout the cashier put her hand inside my bag which was a canvas bag and pulled it open a bit. She was looking inside my bag. I have no idea why and I said I am sorry have do you think I haven't paid for something. It was my handbag and she should not have prised it open even slightly as it makes the customer feel awful. Of course she could see there was nothing in there except my own belongings. I was packing the other items in a carrier bag. This should not be happening without good reason as it makes the customer feel they arent trusted. I won't be shopping here again. It was a small thing but makes you feel awkward.

I bought wagyu diced beef to make a stew and it turn out to be a tasteless , tough , disappointing dish. I know how to cook, very well, so nothing to do with my skills everything to do with Aldi quality of products. Better shop somewhere else as the prices aren't much cheaper then other supermarkets anymore, but the quality is much lower, especially meat and fish. This so called discounts supermarkes....the only thing that is discount is the quality of most fresh products they sell! Shockingly bad , my food always taste good, not with Aldi meat though!
Only thing still worth buying there is toilet paper and wines on offer.
Also customers service is horrible, really really bad, rude, disrespectful, worst than any other business ever.
Boycott Aldi, for real!

I called in today (30/04/26) and saw the Cucina paff pastry biscuits. I thought I'd try them after checking there was no milk content, as I'm lactose intolerent.
Tried them, WOW, please don't stop selling these.
It's hard when you have intolerances, and when you find something that is nice, that you can actually enjoy, you keep buying.
Tip for Aldi; advertise as dairy free.

I have just visited an Aldi store (Holyoake Ave, Blackpool FY2 0BQ) and had a confrontation with 2 staff members! I am absolutely fuming and utterly shocked at the level of discrimination and lack of respect from these 2 individuals. I am severely disabled with a twisted pelvis and spine. Being on my feet and walking any distance is EXTREMELY painful and can cause back spasms and falls.

I approached the bakery section and saw a bag of bagels in the middle of the isle. If I was physically able, I would have put them back on the shelf as a courtesy (as I am a good natured person). As I can't bend down, I pushed the bagels aside with my walking stick, so YOUR product wouldn't get trampled. Then instantly a female member of staff appeared, picked up the bagels and said to me with a right attitude "I'll get that for you then"! As if 'I' an unpaided member of public who is CLEARLY disabled should have picked it up? Utterly shocked at her attitude, I asked her "what her problem was"? She just walked off with her back to me and completely ignored me! As mentioned, due to my disability it causes great pain to walk. So I had to raise my voice as she had walked some distance and completely ignored me. After asking her 'what her problem was' a few times; Another member of staff decided to have an attitude with me! I guess he thought he was defending his incompetent co-worker, but in fact INFLAMED the situation! I said that I wasn't responsible for the bagels on the floor and was only trying to protect Aldi's product. At which point he said 'I' the disabled person in agony "didn't need to HIT the bagels with my walking stick" and '"should of walked over to them and told them"? SO A DISABLED PERSON IN ABSOLUTE AGONY, IS SUPPOSED TO WALK AROUND THE STORE AND INFORM THEM OF THEIR JOB? At this point I did swear at him as I couldn't believe what I was hearing? Just from me trying to HELP, I was being abused by 2 members of staff! He started shouting at me "He was going to kick me out of the store" for shouting? I only had to raise my voice because the first staff members insulted me and walked off; And the second staff members couldn't be bothered to walk over to me and just instead shouted back! He totally inflamed the situation... All because I tried to HELP? The store manager then intervened and told the 2nd member of staff to let it drop. Just for that member of staff to carry on accusing me of attacking runaway bagels and demanded that I should have come and told him? IT'S NOT MY JOB! I am a customer! I explained that it isn't my job to track down members of staff to do THEIR job for them. I went on to explain how being on my feet and walking is causing me severe agony. The ARROGANT moron told me if I can walk into the store with a walking stick, I can use my walking stick to track down members of staff! So no thanks for shoving a product aside to stop it getting damaged... then I am insulted by a member of staff for not putting the item back on the shelf for them... then the staff member walks off ignoring me and causing me to raise my voice... then another staff member accuses me of not coming to find them, whilst he is shouting down the isle threatening to kick me out... then proceeds to let me know my disability doesn't exclude me putting myself in more AGONY and doing their job for them! ...All because I tried to HELP Aldi! WOW!

Absolute superstars! Aldi Northfield Wanted the rattan garden furniture on today's offer. Staff brought it out to the car and were just so kind. Special thanks to Callum & Elliot. Its always a great place to shop!
Thank you

I visited the Aldi branch for a small shop and had an e-gift voucher for the exact amount of my purchase (£7.39).

At the self-service checkout I was told I couldn’t use the voucher there and was directed to a staffed checkout. The staff member told me to go to “the Asian guy at the checkout,” which I found quite unprofessional.

At the checkout I was passed to a staff member named Elizabeth. She managed to retrieve the suspended transaction from the self-service till and scanned my voucher. However, after doing this she then said the voucher hadn’t worked.

She then called a colleague over and asked me to unpack all of my items — which had already effectively been paid for — so the transaction could be started again. By this point the voucher balance had already been deducted. Two minutes earlier it showed a balance of £7.39, and now it showed £0.

Because they could no longer retrieve the original transaction, I was told to start again and rescan the voucher. The entire problem appeared to stem from the transaction being handled incorrectly, yet the staff showed little concern about the mistake and instead suggested the issue was with my voucher.

What was most disappointing was the attitude. Rather than acknowledging a clear error in the transaction process, the situation was handled dismissively and the responsibility seemed to be pushed onto me.

It’s not a large amount of money, but the principle matters. Once I receive my refund, I will not be shopping at Aldi again. I have never encountered issues like this at Waitrose, Sainsbury's, or even Lidl. Staff should be properly trained on voucher processing and customer service so situations like this are handled professionally.

Product review.. bilash cuisine tandoori mixed grill. £4.99? Will never buy again. Small, all in the same bag so all the flavours have mixed together. Would post a picture but unable to on here

I purchased an electric mower 2 days ago. In the aldi app and there free pamphlets about future sales items it showed this mower at £79.99 and all complete. When we went to purchase the mower it did not include the battery or charger. This was a further £30. I emailed aldi and all I got was a push off. A great store but rubbish customer service.

I had a great experience during my recent visit to Aldi. The store was impressively clean and well-organized, making it easy to find everything on my list.
Finding a spot was a breeze as the parking was excellent, and the best part was the checkout process—there were no queues, allowing me to get through the tills and on my way quickly. Highly recommended for an efficient shopping trip!

Visited Aldi at St James retail center today.
As I basically can't walk I use a mobility scooter so have difficulty using the manned tills and 6 of the self service tills due to the size of my scooter.
Was waiting for one of the 2 tills I can use although there were 4 free tills and a wonderful assistant said she'd scan my 6 items and pop them in my shopping bag so I didn't have to wait.
What wonderful, considerate and helpful staff work at this store in Sheffield

The price of food is good, my only gripe with the place across the board is the recycling is terrible, should be a lot more easier to recycle at home rather than bringing almost all of my recyclables back into store rather than at home. Makes me think about converting back to Tesco for convenience in this area alone.

We had the big daddy steak, rump steak twice and was beautiful. This weekend the same steak was inedible, tough as old boots,in fact I had 1piece and the dog had the rest.

I have thought long and hard about this review about Aldi Madeley but I am now going to submit it. On the 24th of April I was shopping and there was an issue with another customer which was handled ridiculously badly by their staff. It was clear the gentleman who had an issue had challenges. Yet these challenges were made much worse by the staff who clearly approached this man as though he was an idiot. Customers should not be referred to as mate. Customers upon request should be furnished with contact details for local representative they can contact or even head office. They should not be told you can Google it mate and look it up yourself. It’s all available online. Yeah, yeah, yeah, whatever and other phrases.

Customers should also be listened to because from what I could make out he had a valid concern that was not being dealt with. The Man had purchased some items one of which he wanted to exchange for another. A packet of crisps due to an allergy issue. He hadn’t even left the store so there should not have been an issue with this. He was treated like a criminal.

The poor guy who was a security guard was left to deal with the incident and by this point because three members of staff had treated this man as though he had just escaped from the local lunatic asylum the situation for the security guard was much worse.

No physical altercation took place but the staff in attendance may as well have been holding up banners to say we are laughing at you, Mr. Customer.

The one person who I had an issue with in particular who was a member of staff failed to engage with me as a paying customer at the till. He was too busy expressing his opinion loud enough for everyone to hear whilst talking to his colleagues on his head communication device fixed in one ear. His description of the customer including various phrases such as I just wanted to break his legs are not okay.

Aldi, I’ve been shopping with you since your first store opened in Birmingham and this is the lowest of the low.

You need to deal with this. I never even got a thank you for my shopping. And my receipt was pushed in front of me for me to pick up. This is lousy service and if this is the best you’ve got then I think you know what the rest of this phrase will be. Rotten service to the core.

I was doing a shop for groceries at the Fazakerley Aldi today. I completed the shop and joined a queue to pay at the till. An announcement came that another till was opening. I emptied my shopping and waited for a till operator to appear. After 3 calls over the tannoy for an operator ( who did not appear) i walked out of the shop leaving all of my groceries on the conveyor belt.
If the staff spent less time discussing their evening itinerary and latest boyfriend troubles, i would not be writing this complaint.
Aldi is our preferred supermarket, but the poor customer service today was not acceptable.

Aldi Swanley Used to be a lovely place to shop until it became rift with alcoholics and junkies shop lifting and now innocent shoppers are harrassed before paying for shopping to look in their bags and trolleys while I watch shop lifters walk out because they are afraid to tackle them. So what sense does it make to install two security points, one that goes off by tills if you don't pay to then harrass customers and it's with a damanding attitude. Today when I politely said doesn't the security points work here because Asda doesn't demand to look in trolleys unless alarm goes off, which is proper customer service, and she responded we're not Asda and regardless of security points we require to look in your bags. I find the policy too invasive and ineffective against the violent shop lifters and being autistic don't want people hassling me for no good reason. I replied politely based on your response you've made the decision for me and she demanded to know what decision. I simply said to not shop here anymore.

I WAS the greatest fan, always shopped at Aldi, but now that's all finished. Their prices are increasing at a rapid rate and way above the government figures showing food inflation at 4.2%. Aldi's sausages are awful, totally changed from last year, many snack items and frozen dinners have increased by up to 30% in the last 12 months.
Aldi! You should revert to the high street competitor that you were and stop swindling your loyal customers.

Just had Aldi Bilash lamb samosas, best in the UK

I love shopping at Aldi especially the middle isle, so many ideas and useful items.

I bought a cordless mower and battey, but, inspite of checking stock levels every time, when their stock reporting ststem says it in stock, i go the Havant and a few minutes later it is not available in the shop.

Sadly i have had to stop using the mower as i cant recharge.

Has anyone else had the same experience.

Endless journeys to the shop is costing me more in petrol than the charger.

Bought an £8 30 day aged rib eye steak from Aldi Hartlepool today. Almost inedible. Huge strip of gristle running right through it. They advertise themselves as the cheapest supermarket, probably this is why, they sell rubbish