I purchased an EV charger from Alert at 3am on Thursday morning, it was dispatched the same day and reached me the following day. I did not pay for express shipping but it was provided nonetheless.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Said item was in stock, waited 3 days in the sweltering heat only to receive a long email about over allocated stock and that they can't fulfil the order. I see they are using Shopify for thei... See more
Ordered a fan during a heatwave and 2 days later I was emailed and told it was out of stock and my order had been cancelled. Frustrating as I couldn’t afford to order from elsewhere until I got m... See more
Placed an order for an extractor fan 28/11/2025 , zero updates on dispatch..... get an email 5 days later informing me that there is a stock issue and won't be available until mid December 2025........ See more
Company details
Information provided by various external sources
A UK wholesaler, distributor and supplier to trade and retail of discounted electrical supplies. Our products include burglar alarms, electric showers and storage heaters.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely efficient
I ordered from Alert Electrical because they were by far the cheapest supplier for the fan heater I wanted. I was very impressed with the service - the heater arrived the next day.
Impressed by the good customer service
A house alarm bell-box that I had bought from alertelectrical developed a fault after several months.
I emailed them, unsure if I should be going to the manufacturer or to them to claim under the warranty(or how). Alertelectrical arranged for the faulty box to be picked up and a replacement to be shipped by next day delivery all at their own cost.
Good service. Just what you want.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








