We recently purchased customised gift voucher cards for the impending Christmas rush and were over the moon with the quality and turn-around. We had a small problem with the design our end but Cameron... See more
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I ordered and paid for next day delivery, it took them 6 days to deliver my inks . You can't speak to someone on the phone. When I enquired why my inks were delayed, got a lame excuse. Customer servic... See more
Company replied
This company is efficient and offers a personal service, something that is rare these days. They reply to emails promptly and helpfully. The products are great - I have never had any problems. Deliver... See more
Excellent service provided. I was unsure of how to transmit the information needed by this firm and they went out of their way to make sure the process was easy. The product is first class, very wel... See more
Company details
Written by the company
We are a UK based company selling ID Cards, printers & accessories. We pride ourselves on our excellent customer service and offer some of the lowest prices in the industry with same day dispatch and next working day delivery available for orders placed before 14:00.
Same Day Despatch
For stock orders placed before 3 PM.
We guarantee same-day despatch for all in-stock items ordered before 3 PM, Monday to Friday.
However, orders placed before 4:30 PM are often despatched the same day.
Most orders are delivered the next working day!
Contact info
Unit 43 - Capital Business Centre, 22 Carlton Road, CR2 0BS, Croydon, United Kingdom
- 02039605297
- hello@algidcards.co.uk
- www.algidcards.co.uk
4.5
Excellent
221 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered and paid for next day…
I ordered and paid for next day delivery, it took them 6 days to deliver my inks . You can't speak to someone on the phone. When I enquired why my inks were delayed, got a lame excuse. Customer service poor.
April 8, 2026
Reply from ALG ID Cards
Hello Alusine
I am sorry for the disappointment. I understand that you contacted us 9th April asking the status of your order.
You were replied to one hour after your message to us.
You were advised that your payment was pending and that your order would be despatched once payment had been received.
We promptly despatched your order on 13th April, the same day that the payment cleared.
You did select the "Next Working Day from Dispatch" service. I am happy to confirm that your order despatched on 13th April 2026 at 11:44 am via next working day service.
Your order was delivered on 14 Apr 2026 at 17:53 to your requested pickup shop.
I am very sorry for the disappointing experience. As I am sure you can understand, we will not despatch orders until payment cleared.
Very fast and reliable service on line…
Very fast and reliable service on line ordering very easy to use
March 26, 2026
Quick delivery
February 25, 2026
Poor Quality cards received
Poor Quality cards received, ordered FOTODEK ICE cards, these are supposed to be white but there's a yellow tint dont know what brand of cards they sent me?
Sent message explaining this and no reply.
Also looking at the cards they are scratched up so highly unlikely they arent FOTODEK brand as I have some from another retailer where there's no marks whats so ever and they are white.
Only good thing was the delivery and dispatch time.
February 23, 2026
DO NOT USE THIS COMPANY
I ordered a medical ID card with my daughter’s private information printed on it. Due to lazy packaging the card fell out of the box. That card could now be found and misused by anyone and the company aren’t in the slightest bit interested
December 5, 2025
Unprompted review
Reply from ALG ID Cards
Unfortunately, we have been unable to locate an order matching this reviewer using the name or email provided.
We have requested the order details multiple times via Trustpilot and via the email address supplied by the reviewer, but have not received a response or an order identifier.
The only information provided was "Bought off Amazon", after Trustpilot requested details to prevent review removal. The provided reference of "Bought off Amazon" does not match our 5-digit order number, so we are unable to investigate the specific order query.
For clarity, we do not produce personalised ID cards or legal documentation for individual consumers.
Very fast and good quality
Very fast and good quality. However I didn't receive a confirmation email so I was unsure order had gone through
November 13, 2025
Easy to navigate web and next day…
Easy to navigate web site and next day delivery. What more do you need ?
November 5, 2025
Excellent
Very quick delivery, I ordered after 4pm and my order was received by lunchtime the following day! Well packaged and a good price product.
October 20, 2025
Easy ordering & quick delivery
Easy ordering service, arrived quickly. Couldn't ask for more!
October 6, 2025
First Order, will use again !
Royal Mail gave incorrect information stating wrong delivery date.
Very happy with ALG ID Cards responses.
Will use again.
September 27, 2025
Reply from ALG ID Cards
Hi Alan
We are sorry for the disappointment and have reviewed your order in detail.
Your order was received at 22:47 PM on Friday 26 September 2025. Orders placed that late on a Friday would normally despatch on the following Monday; however, in this case we despatched early on Saturday 27 September using the 1–2 working day service selected at checkout.
According to Royal Mail, the parcel was delivered at 13:40 today (Tuesday 30 September 2025), which is within the expected timeframe; your review appears to have been posted 6 minutes after the delivery scan was recorded.
The Proof of Delivery confirms a successful handover at your premises, with GPS coordinates matching the delivery address and a delivery photo that is consistent with the frontage visible on Google Street View.
We have checked our records and can see we sent you an order confirmation and a despatch email that included your tracking details. We do not issue guaranteed delivery timeslots by email.
If you received a time estimate such as "by 19:30 on 28th September", that would have come from the courier as an estimate rather than a confirmed slot.
When you receive an "out for delivery" notification, this will contain a more accurate delivery window. I am sorry if this caused any confusion.
If the parcel has not been received as advised by the courier, please reply to the email we are sending you now that contains this update and we will investigate promptly.
Thanks,
ALG ID Cards
- www.algidcards.co.uk
Would that more companies - large and small - were like this.
This company is efficient and offers a personal service, something that is rare these days. They reply to emails promptly and helpfully. The products are great - I have never had any problems. Delivery is swift and hassle-free. Would that more companies - large and small - were like this.
September 16, 2025
Shopped around and found out!
Shopped around and found this company selling same micron, £9 cheaper for 200 cards, than usual business I use. Super-fast, next day delivery. Chuffed and converted!
June 25, 2025
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