Ali Bongo Reviews 

2,232
•
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... See more

Rated 3 out of 5 stars

A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... See more

Company replied

Rated 5 out of 5 stars

First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... See more

Rated 5 out of 5 stars

Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... See more

Company details

  1. Book Store

Written by the company

Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,232)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

My 1st review

It's the first time that I've used them. I found what I was looking for easily enough and I thought that the postage wasn't 2 expensive & my order arrived after a day or 2.so I've got nothing to complain about so far, but I'll update my review if I have any problems with them.

July 11, 2022
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Rated 1 out of 5 stars
Ali Bongo logo

Reply from Ali Bongo

Hello Adam, we are very sorry to read your comments. We would be very happy to discuss this with you and establish how we went wrong and the issues you had. We always try to resolve any problems customers may problems. Our aim is to ensure all customers receive the very best experience. Please feel free to contact us at admin@alibongo.co.uk so we can discuss this further. Again we would like to apologise for any issues caused.

Rated 5 out of 5 stars

Great head store

Use Alibongo every now and then. It's my go to store for anything I need, has a great selection, prices are very good, as is the quality.

Contacted a few times with some questions and customer service is excellent and helpful.

Thanks again Tom.

July 6, 2022
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Rated 5 out of 5 stars

Great!

Ordered here multiple times. Brilliant customer service, always freebies (stickers , skins, lighters), good products. Great service.

July 5, 2022

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