not sure who I spoke to today on the phone, whoever he is needs a payrise and super chill dude that went out of his way to push my package through for next day free of charge. always great custo... See more
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A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the produc... See more
Company replied
First time customer and will be ordering again very soon! Made an online order Friday, came today! Very impressed!! Glass jars bubble wrapped up very well, even my rolling tins and trays were wrapped... See more
Order a 9.5cm roor diffuser and waited ages for it from Germany only for Royal Mail to screw up and lose it when it came here, these guys have went above and beyond to sort this and I got exactly what... See more
Company details
Written by the company
Ali Bongo, The UK's Premier Headshop - We have the greatest range of Pipes, Bongs, Seeds, Vaporizers, Skins, Clothing & so much more. We have a 2 story shop in the centre of the beautiful city of Norwich in the heart of East Anglia, as well as servicing the needs of the worlds smokers. With 30 years in the industry, you will be amazed at the unrivalled selection we have on offer. Contact our team for advice and more on 01603 760055 or @ admin@alibongo.co.uk
Contact info
22 St John Maddermarket, NR2 1DN, Norwich, United Kingdom
- 01603 760055
- admin@alibongo.co.uk
- www.alibongo.co.uk
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Brilliant glow in the dark bong can't…
Brilliant glow in the dark bong can't fault the service and came in 2 days will highly recommend been using the shop for years. Stay safe guys 🤙
March 10, 2022
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Very promt delivery and no problem at…
Very promt delivery and no problem at all. Will definitely use Alibongo again.
March 9, 2022
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Great correspondence and fast delivery
Great correspondence and fast delivery. Fantastic products. Would highly recommend
March 5, 2022
Excellent product delivered promptly.
March 4, 2022
Not too bad, wasted money on those blunts though
A little Disappointed with my first order here, if your selling ungummed blunts maybe you could make it clearer, waste of money they won’t stick what so ever for me.. just add (no gum) to the product title then quick shoppers won’t be annoyed..
Filter tips where good though seem authentic..
March 3, 2022
Reply from Ali Bongo
Hey Daniel,
Apologies for hearing about this, since this review we have added some further information inside the product listing to prevent this from happening again. Many blunt wraps are not gummed and a lot of licking is required, alternatively we do sell the Tasty Puff Blunt Glue.
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It came from across the pond
It got to Ankeny, IA USA in great shape. Can’t find any thing close to that style here.
March 2, 2022
Really good service
Really good service, even when something was faulty they sent me out a new item really top customer service
February 28, 2022
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Bong Downpipe
Feels right (Weed Star - Glass on Glass 14.5mm); quick and relatively inexpensive. Haven't used yet due to previously 'legal highs' being now illegal and 'weed' psychotics being illegal.
February 21, 2022
love ali bongo always reliable and…
love ali bongo always reliable and arrives on time in perfect condition every time i’ve ordered
February 15, 2022
Quick delivery and great service
February 15, 2022
Is there human activity at Ali Bongo
The order #202100692 was processed and received with no problem. I would rate it a 5. I am rating Ali Bongo a 1 due to order #202100802 which was placed on 03/02/2022. I noticed after placing the order that it was not being processed with the status "awaiting payment". I had entered my credit card at the time of placing the order and did not understand why it was not being processed. I sent you a message or used messenger from your website on the 7th or 8th inquiring as to the problem. After receiving no response, I email you on the 10th again inquiring as to the problem.
I have received no reply to either attempt to communicate with you.
Today is 03/14/2022 and I see that the order has been canceled.
What was the problem. I tried to do business with you.
Lights on...... No one home.
February 14, 2022
Reply from Ali Bongo
Hey Steve,
Thank you for your honest review. We have to hold our hands up to this one and there was a series of unfortunate events that had happened behind the scenes; firstly there was an issue on the payment system where the full payment wasn't processed (we tried sending you an email on the 10th of February @ 11:42am explaining this but the email kept bouncing back and all previous ones had too, we also replied directly to one of your emails on the 11th, but unsure if you received this as there was no reply)
Secondly there was an issue with our contact form on the website and some queries weren't delivering to our email address.
And lastly we've had a switch around in staffing which is why we're only replying now.
Massive apologies Steven, please do get in touch if you have any queries, we would like to have you back sometime to prove how great our service really is. All the very best.
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Really good customer support.Shipping…
Really good customer support.Shipping was fast and reliable.Had 2 silicone pots missing when i emailed them 1 month after that they sent them.Would order again!
February 14, 2022
Amazing service as always
Amazing service as always! Great communication. Always a happy customer. Thank for the freebies!
February 13, 2022
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