Ordered parts Monday 8 June @13.14pm , 48hr delivery, item was not shipped until weds 10 June late afternoon,royal mail says delivery friday, sorry but we shouldn't wait nearly a week for goods ! In h... See more
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See what reviewers are saying
I had a great experience ordering from these guys. I ordered a new RC truck (FTX Ramraider) for my son's birthday. I ordered it on black Friday for a great price, and had to hold onto it for the big d... See more
Outstanding service, was given a really great deal that I wasn't expecting, really happy with the result 10/10 from me
Fantastic communication with Tony who really knows his stuff. Pointed me to everything I needed after many hours of research he carried out on my behalf. Amazing work guys and thankyou so much.
Company details
About AT Models
Written by the company
Established for over 17 years
AT Models covers a range of moels like Helicopters, RC Cars and Planes. One of the largest online retailer of RC Model cars in the UK. Our Goal is to provide the best service we can on both mail rders and instore service
Online Sales
Offering a complete mail order service with clear prices in the basket, simple shipping all tracked, so purchasing is completed with confidence.
Free Shipping is avaliable for UK orders over £99 and provides great value.
Quality Goods, Quality Service
Quality and Service is at the heart of what we sell and do. All products sourced from well established companies, mostly in the UK so parts and products can be provided at all times. If a problem comes up we will resolve and work with suppliers and customers to provide the highest standard of service we can.
Expert Advice
A number of our staff many years of experience which provides users with in site and experience that comes as second to none. you can contact us through our webiste, phone or come in store.
Contact info
891 Plymouth Road, SL1 4LP, Slough, United Kingdom
- (+44) 01753694171
- sales@align-trex.co.uk
- www.align-trex.co.uk
4.3
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AT Models
thank you for a fantastic review
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Arrived on time
Arrived on time, I had to change part of the order and this was ably done.
July 1, 2024
Reply from AT Models
thank you for a fantastic review
One stop shop for all my RC helicopter…
One stop shop for all my RC helicopter needs.
Pity there was stock shortages on some of the stuff I need but I guess once we crash we all need the same bits 😂
June 25, 2024
Reply from AT Models
thank you for a fantastic review
Reply from AT Models
thank you for a fantastic review
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Good company
As always AT Models get the parts out on time and willing to help with any advice over the phone
June 26, 2024
Reply from AT Models
thank you for a fantastic review
Competitive pricing and very quick…
Competitive pricing and very quick delivery. My 'go to' supplier for Blade Helicopter spares. Recommended
June 27, 2024
Reply from AT Models
thank you for a fantastic review
Outstanding trustworthy company
Outstanding trustworthy company, customer service is awesome, same goes for the after sales team, 5 stars across the board
June 24, 2024
Reply from AT Models
thank you for a fantastic review
Really pleased with my purchase and…
Really pleased with my purchase and prompt delivery too.
June 25, 2024
Reply from AT Models
thank you for a fantastic review
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Very good service and fast…
Very good service and fast delivery..very helpful with any problems you have..recommend to anyone..
June 24, 2024
Reply from AT Models
thank you for a fantastic review
Top Stuff
Order was packed and delivered in good condition.
It was dipatched promptly and messaged to let me know
June 24, 2024
Reply from AT Models
thank you for a fantastic review
Best online shop to purchase Rc car…
Best online shop to purchase Rc car accessories also best customer support team
June 24, 2024
Reply from AT Models
thank you for a fantastic review
Service
Always a pleasure shopping with AT. Never had any issues with prices or delivery. Top notch.
June 28, 2024
Reply from AT Models
thank you for a fantastic review
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Reply from AT Models
thank you for a fantastic review
I live in the USA and shipping was very…
I live in the USA and shipping was very fast, great service
June 28, 2024
Reply from AT Models
thank you for a fantastic review
Terrible customer service
Spent a lot of money on an Arrma Granite for my sons birthday, after using it 4 or 5 times it stopped working and had smoke coming out of it, sent an email on the 17th of June and was asked to send pictures and vidoes which we did but they have done absolutely nothing to resolve this other than say they have contacted the manufacturer. They do not respond to our emails chasing up and so I'm left with a broken car and a disappointed child who has been unable to play with their birthday present for 3 weeks. Very disappointing, looking at other reviews I'm not sure why we got so unlucky to receive such terrible customer service
May 28, 2024
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Brilliant service
Brilliant service!
Fast response to email and large kit arrived 2 days later, great service!
June 28, 2024
Reply from AT Models
thank you for a fantastic review
The service was outstanding
The service was outstanding , ordered Monday was delivered Tuesday ! And at a good price
What more could a modeller wish for ??
June 24, 2024
Reply from AT Models
thank you for a fantastic review
U answered my question
U answered my question, I placed the order came within few days, good service,will use again.
Interesting U hold a great stock, many model shops don't sell fail safe, U do.
June 25, 2024
Reply from AT Models
thanks for a fantastic review
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