Alive Network Reviews 507

Clare from Alive Network has been a great help to my partner and I whilst we navigated the process of trying to secure a number of different vendors for our wedding. Clare was knowledgeable and prompt and was able to answer all our questions. We’ve successfully booked two suppliers through Clare and we couldn’t be happier with our experience.
Highly recommend Alive Network to book in some fantastic suppliers!

Really great service from Gemma. There was a delay in getting hold of the band that we wanted to book, which was no fault of Alive Network. In the meantime Gemma had provided a list of similar bands. Though Gemma persisted and our first choice was booked!

Gemma from Alive Network has been so helpful and patient whilst waiting on updates from the venue to help us in securing the booking. She provided consistent and clear communication throughout the process. We are so grateful for your support over the last few months.

Quick and informative help with booking a great band for my party

Gemma was very helpful and answered all our questions

The group check mate are amazing

Gemma has been extremely responsive and helpful. It has really filled me with confidence in the booking :)

Easy to use & easy to get in touch. Contact was made very quickly & several quotes obtained. We then booked & paid the deposit.

I’ve always wanted classical music at my wedding.
I found Alive Network to be extremely helpful when I made my initial enquiry.
Clear precise information online. A wonderful choice of artists. At very competitive prices. Marc was definitely on the ball with the booking. Which was really appreciated.

Really quick and efficient. Responding straightaway with any questions I had. Highly recommend thank you Clare

I used Alive Networks to find a band for our wedding. The band were good when playing live but I was a bit disappointed in the preparation of the “free DJ” service. They said they had a Spotify playlist which I looked at and tried to add a few of our own songs and remove some I didn’t like. It wouldn’t let me do that, so the week of the wedding I then got a request to do our own playlist which was a bit late. I assumed they would review this and put it in some kind of order or at least pick what was appropriate during their breaks but they didn’t. They just hit play and there wasn’t even fading between the tracks so this was disappointing and I gave a 3 star review. However, what is more concerning is that hasn’t been published on their website. It’s still showing the band having all 5 star reviews and dates after our wedding. For that reason I would not trust Alive networks.

Following their response, I’ve actually removed a star… I cannot believe how disingenuous they are. Telling me that my review was published and I should look again.. it was publish the day after I wrote this original Trustpilot review (for which I have proof)!! So they only waited for me to call them out before publishing and then saying I’d made a mistake. And no, I don’t need you to contact me afterwards regarding this.. what are you going to do..the problem has already happened on my wedding day and you cannot fix it. The process of finding the band and communication with Alive Networks was fine hence why I gave them quite a positive review initially, it’s the lack of transparency since I left reviews which has me left me completely untrusting of this business.

Gemma , you are the best

every year you try your best to find me the most amazing artists for our annul Christmas party.

you are patient, kind and extremely efficient.
love working with you

Clare was incredibly helpful, incredibly responsive and generally rather brilliant! Made life very easy indeed.

Gemma was really helpful and very professional. This is the second time we've used Alive Network, and they are excellent

Very efficient and prompt service from Nick and the team.
Yet to hear the band but the website was easy to use, comprehensive and clear booking system.
All very easy and straightforward

Great Customer Service from Gemma. Fast, efficient and really easy to navigate the booking process. Would highly recommend. Will definitely use again.

Excellent company. Highly recommend. I was looking for a sax player and a DJ for my wedding. Gemma went above and beyond to help me. Fantastic customer service and very responsive to any enquiries. I would definitely use this company again.

Great service from Clare. Prompt responses to questions. Very happy with booking process.

Exceptionally professional and amazingly quick response. Seamless and very easy to deal with.

Really clear website and the whole booking process super easy!