AllClear Travel Insurance (Australia) Reviews 

3,271
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had trouble applying on-line, but was able to complete the application with the assistance of a consultant. It was a bit long winded, but very professional. I had been offered a similar policy by... See more

Rated 5 out of 5 stars

Will was very patient and understanding. He took the time to explain everything clearly and made sure I understood the process. I would highly recommend Will to anyone looking for someone who is profe... See more

Rated 4 out of 5 stars

The last person I dealt with from All Clear in Sydney - Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system . Travel delay cover was not good $20 for t... See more

Rated 5 out of 5 stars

We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more

Company details

  1. Travel Insurance Company
  2. Travel Agency

Written by the company

Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.

Written by the company

Medical travel insurance for all
Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
Compare policies online
We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
Join over 3 million people we've covered
Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
24 hour emergency medical support
Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
Freephone our Australian Call Centre
Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,271)

1,088 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Compassionate service and genuine peace of mind

I was looking for travel insurance for my daughter’s overseas school trip and was particularly concerned about finding cover that would take her pre-existing medical conditions into account.
As a mother of a child with serious mental health issues, I was worried that she might be excluded from cover because of her conditions. From my very first interaction with AllClear, however, I never felt that the staff were looking for reasons to exclude her. They were kind, courteous and incredibly responsive, and I never felt embarrassed or uncomfortable discussing the various questions I had — including sensitive questions relating to self-harm.
The whole experience was reassuring and respectful, at a time when I was already feeling quite anxious as a parent. I honestly didn’t know a company like AllClear existed that could provide travel insurance for people with pre-existing medical conditions.
I am so grateful for the way I was treated and for the peace of mind it has given me. I will definitely be using AllClear for all our travel insurance in the future, and would wholeheartedly recommend them to other families in a similar situation.

August 31, 2026
Rated 4 out of 5 stars

The last person I dealt with from All… Will Nunnery

The last person I dealt with from All Clear in Sydney -
Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system .
Travel delay cover was not good $20 for the first 12 hours on Querying . It sits next to another catergory which says Unlimited .

We ended up going with them based on price and the help from Will .

August 31, 2026
Rated 3 out of 5 stars

Customer service was very good

Customer service was very good. I just had a bit of trouble understanding the representative at times, language wasn't quite clear. It felt like he was just reading what was in front of him rather than explaining.

August 28, 2026
Rated 5 out of 5 stars

Our consultant Ricky was very…

Our consultant Ricky was very professional and efficient and very helpful combined with a lovely phone manner. The policy purchase was straight forward regarding our pre existing medical history and the cost of the policy was very competitive.

August 31, 2026
Rated 5 out of 5 stars

Great service

Filled in the online quote but still rang to make sure I had completed the form correctly. Spoke to Charlie who was pleasant and helpful. Easy to understand. Price was reasonable compared to the several companies that I have looked at. Thank you

August 30, 2026
Rated 5 out of 5 stars

It was great to someone who was able…

It was great to someone who was able explain everything to me, clearly and precisely. When I was ready to continue with my application I was able to get a direct line through to the agent I had previously spoken to, and the price was the best I could find. Thank you Will

August 26, 2026

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