I had trouble applying on-line, but was able to complete the application with the assistance of a consultant. It was a bit long winded, but very professional. I had been offered a similar policy by... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Will was very patient and understanding. He took the time to explain everything clearly and made sure I understood the process. I would highly recommend Will to anyone looking for someone who is profe... See more
The last person I dealt with from All Clear in Sydney - Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system . Travel delay cover was not good $20 for t... See more
We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more
Company details
Written by the company
Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.
Written by the company

- Medical travel insurance for all
- Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
- Compare policies online
- We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
- Join over 3 million people we've covered
- Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
- 24 hour emergency medical support
- Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
- Freephone our Australian Call Centre
- Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.
Contact info
Level 9, 35 Clarence Street, NSW, 2000, Sydney, Australia
- 1800 919 862
- allclearservice@europ-assistance.com.au
- www.allcleartravel.com.au
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Compassionate service and genuine peace of mind
I was looking for travel insurance for my daughter’s overseas school trip and was particularly concerned about finding cover that would take her pre-existing medical conditions into account.
As a mother of a child with serious mental health issues, I was worried that she might be excluded from cover because of her conditions. From my very first interaction with AllClear, however, I never felt that the staff were looking for reasons to exclude her. They were kind, courteous and incredibly responsive, and I never felt embarrassed or uncomfortable discussing the various questions I had — including sensitive questions relating to self-harm.
The whole experience was reassuring and respectful, at a time when I was already feeling quite anxious as a parent. I honestly didn’t know a company like AllClear existed that could provide travel insurance for people with pre-existing medical conditions.
I am so grateful for the way I was treated and for the peace of mind it has given me. I will definitely be using AllClear for all our travel insurance in the future, and would wholeheartedly recommend them to other families in a similar situation.
The last person I dealt with from All… Will Nunnery
The last person I dealt with from All Clear in Sydney -
Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system .
Travel delay cover was not good $20 for the first 12 hours on Querying . It sits next to another catergory which says Unlimited .
We ended up going with them based on price and the help from Will .
Personal thorough help to obtain…
Personal thorough help to obtain insurance we wanted
Customer service was very good
Customer service was very good. I just had a bit of trouble understanding the representative at times, language wasn't quite clear. It felt like he was just reading what was in front of him rather than explaining.
The customer service guy was very…
The customer service guy was very helpful but the only fly in the ointment was the whole cost was a bit expensive.
Our consultant Ricky was very…
Our consultant Ricky was very professional and efficient and very helpful combined with a lovely phone manner. The policy purchase was straight forward regarding our pre existing medical history and the cost of the policy was very competitive.
Great service
Filled in the online quote but still rang to make sure I had completed the form correctly. Spoke to Charlie who was pleasant and helpful. Easy to understand. Price was reasonable compared to the several companies that I have looked at. Thank you
It was easy :)
It was great to someone who was able…
It was great to someone who was able explain everything to me, clearly and precisely. When I was ready to continue with my application I was able to get a direct line through to the agent I had previously spoken to, and the price was the best I could find. Thank you Will
Thank you for accepting pre existing…
Thank you for accepting pre existing health conditions and not being over priced
Great cover for anyone with pre existing medical conditions
Will was very helpful in finding the right cover for my situation.
politeness explained everthing in…
politeness explained everthing in detail very good phone manner pity there is not more like him .thankyou.
Very easy phone call and tailored for…
Very easy phone call and tailored for my travels. The respondent was professional and informative. The costs were satisfactory. Not very often I finish a phone call about Insurance with a smile.
Your staff member
Your staff member, David, was prompt returning my call and was very helpful helping me to answer the questions correctly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








