AllClear Travel Insurance (Australia) Reviews 

3,285
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,141 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and knowledgeable consultants for guiding them smoothly through the insurance process with great professionalism. Consumers also appreciate the competitive pricing structure and the straightforward, easy-to-navigate online purchasing platform that simplifies coverage. Some people were dissatisfied with minor service hiccups and communication barriers when speaking with representatives. Reviewers noted instances where it took multiple calls to connect with someone or experienced difficulty understanding the support staff. A few consumers mentioned occasional challenges when trying to obtain specific documentation or clear explanations from customer service agents.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, kind, and helpful approach.... See more

Customer service

Customers had positive experiences with customer service, highlighting exceptional support and helpful... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are helpful, professional, and... See more

User experience

Users describe positive interactions with user experience, finding the online process seamless,... See more

Price

Clients share positive opinions on price, noting that rates are very competitive and affordable compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second time choosing All Clear for my travel Insurance. My experience whilst applying, on line, was quite pleasant really. It was quick, adding my pre-existing medical issues was easy wit... See more

Rated 5 out of 5 stars

I had trouble applying on-line, but was able to complete the application with the assistance of a consultant. It was a bit long winded, but very professional. I had been offered a similar policy by... See more

Rated 5 out of 5 stars

It’s my third time using AllClear. I believe you never really know how good travel insurance is until you need to make a claim. Well this happened and I can say the process was seamless, easy and wi... See more

Rated 5 out of 5 stars

We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more


Company details

  1. Travel Insurance Company
  2. Travel Agency

Written by the company

Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.

Written by the company

Medical travel insurance for all
Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
Compare policies online
We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
Join over 3 million people we've covered
Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
24 hour emergency medical support
Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
Freephone our Australian Call Centre
Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.7

All reviews

(3,285)

1,100 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used All Clear on three overseas…

I have used All Clear on three overseas trips now and found them to be very professsional and polite. Fortunately I have never needed to make a claim so I can't comment on how they perform under those circumstances, I however feel comfortable that they would act with integrity in the event of a claim.

August 4, 2026
Rated 5 out of 5 stars

I have a serious medical condition so…

I have a serious medical condition so travel insurance is important but difficult to find. Charles handled my call for a quote with sensitivity and kindness. I had a similar experience with Sarah when I arranged a policy with All Clear for our last trip. I highly recommend this insurer.

August 4, 2026
Rated 5 out of 5 stars

Every question I asked was answered…

Every question I asked was answered thoroughly. Fletcher was a kind helpful knowledgeable operator. As I’ve not travelled yet can’t comment on the cover and hope I don’t need to but the purchase of the cover was a breeze compared to the 10 or so others I’d dealt with

July 27, 2026

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