Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more
Company replied
The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more
Company replied
Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more
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Company details
Written by the company
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Written by the company
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Contact info
107-111 Fleet Street, EC4A 2AB, London, United Kingdom
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant quality and service…
Brilliant quality and service throughout.
January 11, 2025
Unprompted review
Reply from All Diamond
Thank you for your kind words! We're so glad to hear you were pleased with both the quality and service. We truly appreciate your support and look forward to serving you again!
All Diamond Team
Perfect for that speacial person in your life
Really easy to shop. Clear and explains everything start to finish. Also very responsive when you need someone to talk to.
Quality product and comes presentable with a little gift bag too. Will want to use again in future.
February 10, 2025
Reply from All Diamond
Thank you for your review. We are pleased to hear that you found the shopping process clear and straightforward. Providing excellent customer service is very important to us, so we are glad our responsiveness met your expectations. It is also great to know you were happy with the quality and presentation of your purchase. We look forward to serving you again in the future.
All Diamond Team
Quick delivery stunning piece of…
Quick delivery stunning piece of jewellery. Worth every penny. Very pleased with my purchase 😀
February 5, 2025
Reply from All Diamond
Thank you for your review. We are delighted to hear that you are pleased with your purchase and that you found the jewellery stunning. It is great to know that our quick delivery met your expectations. We appreciate your support and look forward to serving you again.
All Diamond Team
Reply from All Diamond
Thank you for your feedback. We're glad to hear that you love the item, although we apologise that it was smaller than you expected. If you have any concerns or need assistance, please don't hesitate to reach out. We appreciate your support.
All Diamond Team
Helpful staff
Helpful staff. Contact when ever needed. But above all my daughter was so happy with the gift
January 31, 2025
Reply from All Diamond
Thank you for your kind review. We're glad to hear that our team was helpful and available whenever needed. Most importantly, we're delighted that your daughter loved her gift. We appreciate your support and look forward to assisting you again in the future.
All Diamond Team
Problem with length of chain sorted very
Problem with length of chain sorted very quickly replacement longer chain supplied all done very efficiently and friendly service Would def use this company again
January 30, 2025
Reply from All Diamond
Thank you for your feedback. We are pleased to hear that we could resolve the issue with the length of the chain promptly and efficiently. Providing friendly and effective service is very important to us, and we appreciate your support. We look forward to serving you again in the future.
All Diamond Team
Really lovely wishbone ring
Really lovely wishbone ring. Sits beautifully next to my cluster ring. Great service and good communication. Comes in lovely packaging with insurance certificate. Would definitely buy from this company again.
January 27, 2025
Reply from All Diamond
Thank you for your wonderful review. We are delighted to hear that you love the wishbone ring and that it complements your cluster ring beautifully. It's great to know that our service and communication met your expectations, and we appreciate your comments about the packaging and insurance certificate. We look forward to the opportunity to serve you again in the future.
All Diamond Team
Had been looking online for sometime
Had been looking online for sometime for an engagement ring, came across All Diamond, I have to say the quality of diamond for the price was very reasonable, the customer service was also spot on. The only let down was the Royal Mail postal service, taking twice as long as it should have. I’d have no hesitation in recommending All Diamond, and I almost forgot I have one very happy fiancée. All Diamond absolutely 5⭐️ service.
November 27, 2024
Unprompted review
Reply from All Diamond
Thank you for your fantastic review. We are thrilled to hear that you found our diamond quality reasonable and that our customer service met your expectations. We apologise for the delay caused by the Royal Mail postal service and appreciate your understanding. It’s wonderful to know that your fiancée is happy with the engagement ring. Thank you for recommending us, and we look forward to assisting you again in the future.
All Diamond Team
Didn't have the ring i wanted in stock
Didn't have the ring i wanted in stock. Managed to find me an alternative immediately delivered the next day! Let's hope she says yes!
January 21, 2025
Reply from All Diamond
Thank you for your review! We're glad we could find you a great alternative and get it to you so quickly. Wishing you the best of luck with the proposal.
Let us know if we can assist you further.
All Diamond Team
when the parcel arrived
when the parcel arrived, it felt special, open the parcel wow, the presentation of the product, we had not seen before. The beautiful certificate, stating the value, carat, diamonds,etc. Then the present brought for my wife, stunning, would use again. Thankyou
THE ARRIVAL
January 13, 2025
Reply from All Diamond
Thank you for your wonderful review! We're thrilled to hear that the unboxing experience felt special and that you loved the presentation and certification details. Most importantly, we're delighted that the gift for your wife was a success! We truly appreciate your support and look forward to serving you again in the future.
All Diamond Team
Received the earrings and they were…
Received the earrings and they were absolutely lovely, they were made to order and well worth the wait, when we received them the packaging and boxing was spectacular. We dealt with Albie and he was very helpful. Thank you very much for a lovely experience, these were a birthday present for my wife.
January 25, 2025
Reply from All Diamond
Thank you for your kind words! We're so pleased to hear that you loved the earrings and felt they were worth the wait. It’s wonderful to know that the packaging and presentation added to the experience. Albie will be delighted to hear your feedback! We hope your wife had a fantastic birthday and truly enjoyed her special gift.
All Diamond Team
Beautiful earrings
Good communication. Had to be made to order but delivered within a few weeks. Beautiful earrings - would order from this company again.
January 13, 2025
Reply from All Diamond
Thank you for your positive review! We're glad to hear that the communication was clear and that you were pleased with the beautiful earrings. We're always happy to accommodate special orders and appreciate your trust in us. We look forward to serving you again in the future!
All Diamond Team
A astonishing experience …
I have never purchased jewellery online before, I was very sceptical about doing so. Therefore before I decided to purchase it took me the best part of two days reading the reviews from different people about their experiences.
All Diamonds seemed to impress me with their reviews, but also appertaining the extra details they were willing to assist you with their service.
Before I purchased I decided to telephone to just get some type of feeling, of how professional and knowledge of the product from their staff.
I could not fault the help and guidance I received, all promises were met.
The product is first class and the beautiful packaging and presentation went above any high street jeweller.
I feel confident enough to purchase from All Diamonds again. Thank you.
December 16, 2024
Reply from All Diamond
Thank you so much for sharing your experience! We're thrilled that you felt confident enough to make your first online jewellery purchase with us and that we could meet your expectations. It’s great to hear that the guidance and service you received gave you peace of mind. We're delighted that the product and presentation exceeded your expectations, and we truly appreciate your trust. We look forward to welcoming you back for future purchases!
All Diamond Team
My Experience with All Diamond.
My Experience with All Diamond.
Website very easy to use, My order turned up on time and in perfect condition, The ring was better than the photo's it was stunning and my wife was very happy lady, 10/10.
November 22, 2024
Unprompted review
Reply from All Diamond
Thank you for your fantastic review! We're so glad to hear that you had a smooth experience with our website and that your order arrived on time and in perfect condition. It's wonderful that the ring exceeded your expectations and made your wife so happy! We truly appreciate your 10/10 rating and look forward to serving you again in the future.
All Diamond Team
Purchased a lovely ring
Purchased a lovely ring, customer service was excellent & the product is super. Highly recommend
December 11, 2024
Unprompted review
Reply from All Diamond
Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service and that you're happy with your ring. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
All Diamond Team
Beautiful quality diamond bracelet.
Item not in stock but manufactured and delivered by agreed date, beautiful quality diamond bracelet.
January 7, 2025
Reply from All Diamond
Thank you for your review! We're so glad to hear that the diamond bracelet met your expectations in both quality and delivery. We always strive to deliver the best possible service and are happy we could fulfil your order on time. We appreciate your trust and look forward to serving you again!
All Diamond Team
10/10
My partner got my engagement ring from all diamond and it is stunning, I then thought I would have a look on their website for my wedding band and found a lovely ring which they made for me and it came really quickly, the price is also so good and they kept me informed about the whole process. Very happy with the service and products, thank you x
January 10, 2025
Reply from All Diamond
Thank you so much for your wonderful review! We're thrilled to hear that you loved your engagement ring and that we could create a beautiful wedding band to match. It’s great to know that the entire process, from ordering to delivery, was smooth and that you were happy with both the service and pricing. We truly appreciate your support and look forward to assisting you again in the future!
All Diamond Team
5 star
Perfect gift right price was really happy and well presented 5 stars thank you
January 6, 2025
Reply from All Diamond
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the gift perfect, well-priced, and beautifully presented. Your 5-star review means a lot to us, and we’re so glad you’re happy with your purchase. We look forward to serving you again!
All Diamond Team
The necklace is beautiful and…
The necklace is beautiful and sophisticated. I am very happy with the purchase. Customer service is very kind and helpful. I recommend this company with a good heart.
January 2, 2025
Reply from All Diamond
Thank you for your lovely review! We're delighted to hear that you love the necklace and found it both beautiful and sophisticated. It's wonderful to know that our customer service team was kind and helpful during your experience. Your heartfelt recommendation means so much to us, and we truly appreciate your support.
All Diamond Team
Apologies
On the 29th December I posted a negative review. I’m apologising profusely for not reaching out to your customer services before doing that. Since then All Diamond customer service has been impeccable. Please accept my sincere apologies.
January 8, 2025
Unprompted review
Reply from All Diamond
Thank you so much for your kind words and for taking the time to update your feedback. We truly appreciate your understanding and are delighted to hear that our customer service has met your expectations. Your satisfaction is our top priority, and we’re always here to help with anything you need. Thank you again for your thoughtful apology—it means a lot to us!
All Diamond Team
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