Double row diamond ring. Had to be made up special as not in stock. Asked for a delivery date before the 18th Arrived a week earlier than expected. Special thanks to Albie (customer services) It... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a bit late and one item had to be made!Cue panic when Customer Service notified me. I explained that one of the gifts was for someone awaiting major surgery and the other for her twin sister... See more
Company replied
The diamond ring I bought was value for money and the best price available of all the diamond companies. Order processed correctly and arrived on time. It is a very lovely ring and I am extremely s... See more
Company replied
Lovely ring I ordered a bespoke platinum diamond ring exactly what I expected .. Albie was very helpful..I emailed the way I wanted the design .. and ring arrived and was happy with the ring perfec... See more
Company replied
Company details
Written by the company
Visit All Diamond for the largest selection of beautiful UK handcrafted diamond jewellery.
All Diamond LTD
Written by the company
- What Is All Diamond Jewellery?
- Jewellery is a dream made real. Jewellery is a gift that makes clear our plans for a lifetime. Jewellery enhances beauty. Jewellery transforms the most precious elements of nature and adds them to our bodies to last a lifetime and beyond. Everybody’s dreams are unique, but jewellery expresses those dreams in a visible form. All Diamond’s collection of unique jewellery makes dreams a reality for you and for those to whom you give the gift of our exquisite jewellery. All Diamond specialises in the special. Our designers and craftsmen work magic with the Earth’s oldest, most durable, most precious, metals and gemstones. All Diamond artists, jewellers and metalworkers transform cold stone into fiery diamond, cold metal into warm, precious gold. All done to make your dreams, your emotions, your beauty, into reality.
- Value That Won’t Be Beaten
- Although we’re based in London, our service and value are worldwide. When you buy jewellery from All Diamond, the delivery is free, secure and fast, wherever you live in the world. Because first impressions count, your purchase will be sent to you in our beautiful signature packaging. The delight with All Diamond jewellery begins before you even open the box!
A Lifetime Of Quality
Quality Is A Delight Forever
All Diamond guarantees its jewellery products for a lifetime. If our jewellery fails due to faulty manufacture or materials, then we will repair or replace it free of charge.
Contact info
107-111 Fleet Street, EC4A 2AB, London, United Kingdom
- 02081910113
- help@alldiamond.co.uk
- www.alldiamond.co.uk
4.7
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice Ring
They are amazing with their customer service, and they communicated a timeline as to when they will be able to make it within the timeline. They sent mails with all timelines.
March 9, 2026
Reply from All Diamond
Thank you for your kind words. We are delighted to hear that you had such a positive experience with our customer service.
Keeping our customers informed every step of the way is very important to us, so it is great to know that you found our communication clear and helpful.
We truly appreciate your feedback and support.
All Diamond Team
Great service from order to delivery…
Great service from order to delivery and would definetly buy from them again
March 9, 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were happy with the service from order through to delivery.
We truly appreciate your support and look forward to assisting you again in the future.
All Diamond Team
My ring has arrived in time as I have…
My ring has arrived in time as I have been told and the customer service team has keep me updated regarding the lead time
March 9, 2026
Reply from All Diamond
Thank you for your lovely feedback. We are delighted to hear that your ring arrived on time and that our team kept you well informed throughout the process.
Providing clear updates and a smooth experience is very important to us, so it is great to know this was reflected in your experience.
We truly appreciate your support.
All Diamond Team
The diamond ring excellent value
The diamond ring I bought was value for money and the best price available of all the diamond companies.
Order processed correctly and arrived on time. It is a very lovely ring and I am extremely satisfied with it. One comment re: ESG and our responsibility to save the planet. For such a small ring the delivery box was huge and the packaging excessive, I had to bin the lot and felt very guilty at the unnecessary waste.
March 9, 2026
Reply from All Diamond
Thank you for your detailed review. We are delighted to hear that you are pleased with your ring and that you found it to be great value for money. It is also wonderful to know that your order arrived on time and met your expectations.
We really appreciate your feedback regarding our packaging. We provide gift packaging with our items to ensure they arrive safely and are ready for presentation, however we completely understand your concerns. In future, you are very welcome to request your order without gift packaging and we will be happy to accommodate this.
As a business, we are continually looking at ways to improve and become more environmentally responsible, and your comments are very helpful in highlighting where we can do better.
Thank you again for your support and for sharing your experience with us.
All Diamond Team
Highly recommend
Very pleased with my ring. It’s stunning, thank you. Can’t fault the service I received.
March 9, 2026
Reply from All Diamond
Thank you for your lovely review. We are delighted to hear that you are so pleased with your ring and that you found it stunning.
It is also wonderful to know that you were happy with the service you received. Your kind words mean a great deal to us.
Thank you for your support.
All Diamond Team
white gold diamond cross and chain…
Had about a month's wait before receiving my order but was made aware of this very early and given the chance for a refund there and then but I decided to wait and am so very glad I did,the wrapping was the best I've seen,the presentation box excellent and the diamond cross itself absolutely beautiful 😍 I wouldn't hesitate for one second to recommend this company,thank you all diamonds I'm absolutely delighted
March 9, 2026
Reply from All Diamond
Thank you so much for your wonderful review. We are delighted to hear that you are so pleased with your order and that it was worth the wait.
It is great to know that our communication was clear from the beginning and that you felt informed throughout. We are especially pleased that you loved the presentation and the diamond cross itself.
Your recommendation means a great deal to us and we truly appreciate your kind words. Thank you for choosing All Diamonds.
All Diamond Team
Very pleased with the service…
Very pleased with the service communication and quality of the product.
March 5, 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you were pleased with our service, communication and the quality of your product.
Your feedback means a great deal to us and we truly appreciate your support.
All Diamond Team
I love my ring and I told you a stone…
I love my ring and I told you a stone had dropped out and you fixed it for and thank you for that .
March 3, 2026
Reply from All Diamond
Thank you for your kind review. We are so pleased to hear that you love your ring. We are also glad we could help repair it for you and replace the missing stone. Your satisfaction means a lot to us and we truly appreciate your feedback.
All Diamond Team
Reply from All Diamond
Thank you for your lovely review. We are delighted to hear that you were happy with the communication and the product. Your feedback means a lot to us and we are so pleased you had a great experience.
All Diamond Team
Lovely ring
Lovely ring, helpful comms including provision of sizing tool. Delivered as promised
February 23, 2026
Reply from All Diamond
Thank you for your kind review. We are delighted to hear that you love the ring and found our communication helpful. We are also glad the sizing tool was useful and that your order arrived as promised.
All Diamond Team
Fantastic service from start to finish
Fantastic service from start to finish. Excellent customer service, fast delivery. Absolutely over the moon with my item. Really beautiful. Would absolutely recommend this company.
February 23, 2026
Reply from All Diamond
Thank you so much for your wonderful review
We are absolutely delighted to hear that you were happy with the service from start to finish and that you are over the moon with your item. It is fantastic to know you were pleased with the customer service and fast delivery as well.
Your recommendation truly means a lot to us and we really appreciate your support.
All Diamond Team
Great prod5 star uct excellent service thanks
Great product excellent service thanks
February 23, 2026
Reply from All Diamond
Thank you so much for your kind review
We are delighted to hear that you are happy with the product and the service you received. Your feedback means a great deal to us.
Thank you again for your support.
All Diamond Team
Many thanks
Many thanks , my partner loves her new emerald ring great service and well wrapped thanks again. Kind regards stephen.
February 23, 2026
Reply from All Diamond
Thank you so much for your lovely review Stephen
We are delighted to hear that your partner loves her new emerald ring. It is wonderful to know you were happy with the service and presentation as well.
We truly appreciate your support and hope to welcome you back again in the future.
All Diamond Team
Reply from All Diamond
Thank you so much for your review
We are pleased to hear that you are happy with the product and that your delivery arrived within the quoted time frame.
We truly appreciate your support and hope to welcome you back again in the future.
All Diamond Team
I love my ring even prettier then the…
I love my ring even prettier then the picture
February 13, 2026
Reply from All Diamond
Thank you so much for your lovely review
We are absolutely delighted to hear that you love your ring and that it is even prettier than the picture. That is the best compliment we could receive.
We truly appreciate your support and hope you enjoy wearing it for many years to come.
All Diamond Team
Reply from All Diamond
Thank you so much for your kind review
We are delighted to hear that you found our customer service efficient. Providing smooth and responsive support is very important to us.
We truly appreciate your feedback and your support.
All Diamond Team
Excellent service and high quality.
Excellent service and high quality.
I recommend it to everyone.
February 9, 2026
Reply from All Diamond
Thank you so much for your lovely review. We are delighted to hear that you were happy with both the service and the quality. Your recommendation truly means a lot to us.
All Diamond Team
Lovely jewellery
I’ve bought special jewellery gifts on 4 occasions now from All Diamond and have to say that I’m very impressed with the service and the quality of the items. The recipients have been thrilled with their gifts.
February 4, 2026
Reply from All Diamond
Thank you so much for your continued support and for taking the time to leave such a lovely review.
We are truly delighted to hear that you have chosen us for special gifts on multiple occasions and that both the service and quality have met your expectations each time. It means a great deal to us that the recipients have been thrilled with their jewellery.
We really appreciate your loyalty and look forward to helping you again in the future.
All Diamond Team
Fast, efficient service
My husband bought me this ring as a parting gift before he passed away. It didn't fit and All Diamond were more than happy to arrange return and deliver a size bigger. The returns and replacement service was simple and efficient, which enabled me to wear the ring for the funeral.
February 3, 2026
Reply from All Diamond
Thank you so much for sharing something so personal with us.
We are truly sorry for your loss. It means a great deal to know that we were able to help you at such an incredibly difficult time. We are grateful that the resizing process was smooth and that you were able to wear the ring for the funeral.
We hope the ring continues to bring you comfort and serves as a beautiful reminder of your husband. Our thoughts are with you.
All Diamond Team
Very satusified!!
When I had to get in touch with the company. They responded quickly and efficiently!
They kept me updated through the process.
January 21, 2026
Reply from All Diamond
Thank you for your kind review. We are really pleased to hear that our team responded quickly and efficiently and kept you updated throughout the process.
All Diamond Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.