Very easy to book, easy & clear instructions, nurse was lovely & receptionist, I was in & out in minutes & nurse helped with suggesting priority post box as I wasn’t sure where there was one in that a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dr Victoria was very caring and the blood test did not hurt at all, I also got the results very quickly. I would definitely recommend All Health Matters 😊
A fantastically welcoming team, I was made to feel very much at ease. Dr Amelia Alifrangis was friendly and professional throughout. At no time did I feel hurried, and was given plenty of opportun... See more
Company replied
Poor service. I booked an ear micro-suction but when I arrived they said they had no record of my appointment. I pointed out that I had an email from them confirming my booking, and showed them the... See more
Company replied
Company details
Written by the company
Occupational health and private medical services in Kent, London, and the southeast. We carry out employee medicals, health surveillance, and specialist consultations for management referrals to occupational health. Our wellness services also help private individuals acces menopause support, proavte GP appointments, blood tests, and earwax removal in Canterbury. We believe that healthy business needs healthy people, so we also provide pro-active employee wellbeing and health promotion campaigns to empower your employees to look after their health. We carry out our work at your site, in our mobile clinic, at our clinics in Canterbury, East London, and West London, and remotely by telephone and video. Working closely with Health & Safety and HR Managers, we can help you fulfil your statutory health surveillance obligations, and provide support for sickness absence, ill health retirement, and other issues related to health and work. Our specialist occupational health doctors and nurses are qualified and experienced, and our support team is always on hand with a human at the end of the phone. If you need support managing employee health at work, contact All Health Matters for a no-obligation chat about your needs.
Contact info
Castle House, Orchard Close Mews, Orchard Street, CT2 8AP, Canterbury, United Kingdom
- 01227 451233
- admin@allhealthmatters.co.uk
- www.allhealthmatters.co.uk
People also looked at
Blood Test
Dr Victoria was very caring and the blood test did not hurt at all, I also got the results very quickly. I would definitely recommend All Health Matters 😊
November 10, 2025
Unprompted review
Advertisement
Very easy to book
Very easy to book, easy & clear instructions, nurse was lovely & receptionist, I was in & out in minutes & nurse helped with suggesting priority post box as I wasn’t sure where there was one in that area. Would definitely use again if needed .
November 4, 2025
Unprompted review
Reply from All Health Matters
Dear Emma,
Thank you so much for your lovely review! I'm so pleased you found the booking process easy and that our team were helpful and friendly.
Thanks so much for choosing AHM.
Warm regards,
Alice
Quick and painless was in and out in…
Quick and painless was in and out in around 5/10 mins no pain quick draw no fuss would recommend for blood tests
September 23, 2025
Unprompted review
Reply from All Health Matters
Dear Daniel,
Thanks so much for your brilliant review. I'm so pleased to hear you had a good experience with us.
We'd be delighted to welcome you back in future should you need our services again.
Warm regards,
Alice
Excellent service
Excellent service, the lady assessing me was very thorough, reassuring and patient.
August 7, 2025
Unprompted review
Reply from All Health Matters
Dear JF,
Thanks so much for leaving us a review. I'm delighted to hear you were pleased with our service!
We'd be happy to welcome you back in future should you ever need us.
Thanks again!
Warm regards,
Alice
Super friendly and efficient
Super friendly and efficient. No waiting around. Convenient parking. I can happily and throughly recommend All Health Matters.
August 28, 2025
Unprompted review
Reply from All Health Matters
Dear Andy,
Thank you for your very kind review!
I'm so pleased to hear you found our service friendly & efficient and would recommend us.
Warm regards,
Alice
Advertisement
Ear wax removal
Did a good job of getting very embedded wax out of my ears. Good friendly environment.
August 28, 2025
Unprompted review
Reply from All Health Matters
Good afternoon,
Thank you for taking the time to leave us a review - we really appreciate it!
I'm glad to hear you found the environment friendly and that our team were able to help you.
Please don't hesitate to come back again should you need us in future.
Warm regards,
Alice
Lovely kind well trained professional…
Lovely kind well trained professional people . Easy to park and nice facilities
August 14, 2025
Unprompted review
Reply from All Health Matters
Good morning,
Thank you for your kind review - it really gives our team a boost when we get lovely feedback like yours! We so appreciate you taking the time to leave it.
Warm regards,
Alice
Great organisation and service
All Health Matters is an efficient, friendly and professional organisation, as are their personnel
August 5, 2025
Unprompted review
Reply from All Health Matters
Good morning,
Thank you so much for your lovely review. I'm delighted to hear you found our company and team friendly and professional - both are very important to us so it's good to know that's shining through!
Should you need our services again in future, you know where we are and we'd love to help you.
Warm regards,
Alice
Very professional.
The appointment was easy to make. The staff were professional and friendly. The clinician explained everything clearly.
July 29, 2025
Unprompted review
Reply from All Health Matters
Dear Sharon,
Thank you so much for your kind review. I'm so pleased to hear you found the booking process easy and our team were friendly and explained things clearly.
We'll pass on your feedback to them and I know it will give them a big boost!
Thanks again for choosing All Health Matters.
Warm regards,
Alice
Advertisement
Appointment on time and very…
Appointment on time and very informative. Great help and ensured I was prepared for my trip to Africa
July 21, 2025
Unprompted review
Reply from All Health Matters
Dear Iain,
Thank you for your very kind review. We're so pleased to hear you had a good experience with our team. Have a good time on your trip to Africa!
Warm regards,
Alice
My visit was professional
My appointment was professional, relaxed and thorough. The doctor listened to my concerns and asked relevant questions prior to giving me helpful advice. It was refreshing to have the time for an in depth review and, I would recommend All Health Matters to anyone with health issues.
June 10, 2025
Unprompted review
Reply from All Health Matters
Dear Peter, thank you so much for your kind review. I'm delighted to hear that you felt listened to and had plenty of time with the doctor.
I'll pass your feedback onto the team who will be so pleased to hear it.
Warm regards,
Alice
Really efficient
Really efficient
Reception..nurse and doctor
Make you feel calm and safe .
Thank you
June 3, 2025
Unprompted review
Reply from All Health Matters
Dear Nathalie, thank you so much for your kind review. Were so pleased to hear you felt calm and safe with our team.
We look forward to welcoming you again should you need us in future.
Warm regards,
Alice
ENT nurse rude and obnoxious and would…
ENT nurse rude and obnoxious and would never go back there
April 15, 2025
Unprompted review
Reply from All Health Matters
Dear Sb,
Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.
For appointments of this nature, we send out a pre-appointment questionnaire to help us gather important background information ahead of time. As this wasn’t completed beforehand, the nurse discussed it with you at the start of your appointment. Based on the information provided, she followed our usual safety protocol and offered to send images for specialist review before proceeding.
We appreciate this may not have been the outcome you were expecting, and we’re sorry it caused frustration. A full refund was issued as a gesture of goodwill, although our usual policy includes a minimum appointment fee.
Our team takes pride in offering a professional and respectful service, and this experience is not reflective of the feedback we usually receive. If you’d like to discuss anything further, you’re welcome to contact us directly at wellness@allhealthmatters.co.uk.
Warm regards,
Alice Monk
Communications Director
Advertisement
Reply from All Health Matters
Dear David, thank you so much for your kind review. I'm pleased you found our team friendly and efficient, and that the appointment was personalised to your needs - that's something that's really important to us!
We look forward to welcoming you again in future should you need us.
Warm regards,
Alice
Great Service
Great Service - Booked in with All Health Matters for a blood test. Staff are really friendly! Annoyingly I did not get the Nurses name who carried out my bloods, but she was amazing!! Would highly recommend! Will definitely be going back when I need more.
March 18, 2025
Unprompted review
Reply from All Health Matters
Hi Scott, thank you so much for your fantastic review! You saw Cheryl - I will pass on your kind words to her and I know she'll be over the moon.
Thanks so much for leaving us a review, it really does make our day!
We look forward to welcoming you back when you next need us.
Warm regards,
Alice
Bright welcoming environment
Bright welcoming environment, friendly receptionist. The clinician was relaxed and reassuring. She clearly explained the procedure and didn’t rush. The experience was painless, straightforward and effective. Really great, good value service.
February 26, 2025
Unprompted review
Reply from All Health Matters
Dear Jane, thank you for leaving us such a wonderful review. I'm delighted to hear you had a good experience with us, and I shall pass your comments on to the team who I know will be just as thrilled!
We look forward to welcoming you again in future should you need our services.
Warm regards,
Alice Monk
Communications Director
Very friendly and helpful
Very friendly and helpful. So good when the nurse struggled to draw blood, they gave me water and allowed me to wait to have another go.
February 4, 2025
Unprompted review
Reply from All Health Matters
Dear Ben, Thank you so much for your lovely review. I'm so pleased to hear you found our team friendly and helpful, and glad that the blood draw was completed successfully.
I will pass on your comments to the team who will be thrilled! Thanks again!
Warm regards,
Alice Monk
Communications Director
Advertisement
I was a little nervous
I was a little nervous, but the lovely nurse carefully continued the procedure, explaining everything and showed me pictures. I feel so much better and would not hesitate to return.
February 3, 2025
Unprompted review
Reply from All Health Matters
Dear Beverley,
Thank you so much for your kind review. I'm delighted to hear the nurse was able to put you at ease and you had a good experience. I shall pass on your feedback to the team who I know will appreciate it immensely!
Warm regards,
Alice Monk
Communications Director
Exceptional Service
Second visit yesterday as before brilliant service different specialist excellent service,great bedside manner. One thing to add although gated on entry plenty of parking spaces.
February 4, 2025
Unprompted review
Reply from All Health Matters
Dear Clive, thank you again for another wonderful review! It really does fill us with joy to know we've got a happy customer, so thanks for taking the time to let us know.
I'm glad you found there was ample parking and hope you found access through the gate ok.
Warm regards,
Alice
Excellent service ,very friendly staff…
Excellent service ,very friendly staff ,my experience was very positive the procedure was carried out very efficiently with a great result .
January 9, 2025
Unprompted review
Reply from All Health Matters
Dear Sharon, thank you for your lovely review. I'm so pleased to hear that you had a positive experience! I've passed on your comments to our team and they are so happy to hear them.
Thank you for giving us a great boost heading into the weekend!
We look forward to welcoming you again in future should you need us 🧡
Take care, and warm regards,
Alice
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.