Alliance Resort Group Reviews 13

TrustScore 2.5 out of 5

2.3

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Company details

  1. Timeshare Agency
  2. Travel Agency

Information provided by various external sources

Changing the timeshare industry One client at a time


Contact info

2.3

Poor

TrustScore 2.5 out of 5

13 reviews

5-star
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3-star
2-star
1-star

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Rated 1 out of 5 stars

4 years ago we paid them to get us out…

4 years ago we paid them to get us out of a timeshare in Hilton Head and they also got us into a MUlti Resort Ownership that we have never used and it has doubled our headache. Plus Calvin Wells with them cannot be reached.

March 2, 2023
Unprompted review
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Rated 4 out of 5 stars

Alliance is helping

Alliance has agreed to work with my friend with the problem she is having.

February 4, 2021
Unprompted review
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Reply from Alliance Resort Group

We are glad we can help.

Rated 5 out of 5 stars

Great Experience

Me and my wife met with Alliance Resort Group back a couple months ago. We worked with a Rep named Ian and Matt. I can genuinely say it felt like the first time in our entire experience with timeshare that we were talking to people that actually cared. They followed through with their promises and guarantees and we are already free of the liability our timeshare burdened us with. Alliance Resort Group is definitely a blessing.

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

They will get you out!!!

With all the business promising to get you free and clear from your timeshares, I have to say I was a bit sceptical of any business saying they can get you out. Alliance was recommended to me by a friend. From the beginning till the deal was finalized I can honestly say it was a pleasure doing business with them. Now I don't have to worry about my monthly 658.00 payment to something I can never use. Thank you Mr.Jones.

February 9, 2020
Unprompted review
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Reply from Alliance Resort Group

Thanks for allowing us to help your family!

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Rated 5 out of 5 stars

I was very happy with the entire…

I was very happy with the entire process, they are very responsive to my inquiry’s and I am finally out of my Bluegreen timeshare! Thank you Tucker, Matt, and the whole Alliance Team!

February 9, 2020
Unprompted review
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Reply from Alliance Resort Group

Scott, thanks for allowing us the chance to earn your business!

Rated 5 out of 5 stars

Alliance Resort Group is amazing!

In a world of greedy companies that only care about money , these guys were the first to make me feel like a person instead of a number. They took the time to get to know me and my family and at no point pressured me into anything. You can tell these guys care about clients and I will be doing business with them again because of that.

February 9, 2020
Unprompted review
Alliance Resort Group logo

Reply from Alliance Resort Group

Bill, it was a pleasure helping your family!

Rated 5 out of 5 stars

A step above the rest

Great company to work with, fast and efficient. I can call and get updates anytime I like from their professional staff who are always kind and helpful. I like to get to the point and get work done, I could not have found a better company that mirrors that same sentiment. I would highly recommend them without a second thought to my family and friends. Alliance Resort Group is just a step above the rest whether you are discussing customer service or just business ethics in general!!!

February 9, 2020
Unprompted review
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Reply from Alliance Resort Group

Jay, we value you as a client! Thanks for letting us earn your business!

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Rated 5 out of 5 stars

Great customer service

Great customer service. They answered all the questions I had in a very professional manner. I felt that as if I was treated like family. I would definitely recommend them to others.

February 9, 2020
Unprompted review
Alliance Resort Group logo

Reply from Alliance Resort Group

Robert, thank you for your kind words!

Rated 5 out of 5 stars

Just received an early bday present…

Just received an early bday present this last Wednesday! For the first time since we regretfully bought into this whole timeshare mess, we actually left feeling relieved. We came with low expectations that this was on the up and up. That someone there could help us possibly get out from underneath it all. This was the 3rd time my husband Ian and I have attended a so-called "update" about our timeshares and frankly, we've been burned in the past with empty promises that always cost us a pretty penny. Money that our family could've used for other things. My husband being skeptical was an understatement. Lol but, we attended anyway and when we walked in, a very well dressed gentlemen greeted us. After he introduced himself as Ace with Alliance Resort Group, he knelt down and shook our 5 year olds hand. We thought wow! That's never happened before. He was different from the very beginning and the way he spoke with us was very down to earth, unlike the others we've dealt with. He listened to what we needed as a family to do and never once, pushed any kind of hidden agenda. He was very informative and took his time explaining our options, all the while engaging our son Jackson. We felt like actual people and not on a conveyor belt again. The whole experience was a pleasant one from the time we got there till the time we left. I whole heartedly recommend their services! And if you're fortunate enough to meet this charming young man, tell him we said hi. He was an "Ace" with us! .... Janet and Ian Yates

February 9, 2020
Unprompted review
Alliance Resort Group logo

Reply from Alliance Resort Group

Wow! What a great image of what we have worked for hard to accomplish in this tainted industry! Thanks for letting us become apart of your family!

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