ALLSAFE Reviews 10,462

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going above and beyond to assist with moving and ensuring a smooth process. People frequently highlight the excellent service, noting its efficiency, flexibility, and the ease of choosing and accessing storage units. The facilities are also described as clean, organized, and well-managed, with easy and secure access. However, some customers reported dissatisfaction with specific staff members, citing issues like wasted time during tours or being shown a different space than initially agreed upon. A few people also mentioned minor inconveniences, such as a heavy main door to the lockers or the occasional unavailability of carts on Sundays.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Service

Clients share positive opinions on service, frequently highlighting the friendly, professional, and helpful... See more

Location

Customers had positive experiences with location. Reviewers found the security process easy to deal with when... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experience... See more

Facilities

Consumers find facilities to be positive. Many reviewers praise the cleanliness, organization, and... See more

Based on these reviews

Rated 5 out of 5 stars

I had to move furniture from my flat to Allsafe, and I couldn’t have done it without Robert. He was energetic, helpful, and made sure my belongings were protected the entire time. Thanks Robert... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Allsafe Storage in venlo on 16th December 2025. I had several pieces of luggage and other items to move, and with the help of two amazing staff members, everythi... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied


Company details

  1. Storage Facility
  2. Moving Supply Store

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Generally good

Generally good
Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat.
The conditions of units and common area could be better serviced and maintained

February 8, 2026
ALLSAFE logo

Reply from ALLSAFE

Hi Marc,

Thank you for your feedback. We appreciate you taking the time to share your experience with us. We will share your comments internally to help improve our service and prevent similar issues in the future.

Kind regards,

Marieke

Rated 5 out of 5 stars

Excellent service all around

Excellent service all around. Your staff always kind and helpful

November 1, 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Billi,

Thank you for your positive review about ALLSAFE Almere Buiten!

Kind regards,

Marieke

Rated 5 out of 5 stars

Run professionally

Run professionally, clean and very friendly staff. Easily accessible. Well priced and flexible plans

March 8, 2026
ALLSAFE logo

Reply from ALLSAFE

Dear Sir/Madam,

Thank you for your positive review about Allsafe Den Haag Noord-Oost. We are pleased to hear that you appreciate our service.

Kind regards,
Louisa

Rated 2 out of 5 stars

6 weeks for paying back my deposit is unacceptable...

How can you acceptable refunding my deposit after six weeks? Are you also paying interest on my money? Why does it take you so long for such a simple payment? How is this considerate for your customers?

March 7, 2026
Unprompted review
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Reply from ALLSAFE

Dear Remi,

Thank you for sharing your feedback. We’re sorry to hear that you’re not satisfied and we take customer feedback seriously. If you would like us to look into your situation, please feel free to contact us at klantenservice@allsafe.nl. We’ll be happy to assist you further.

Kind regards,

Marieke

Rated 5 out of 5 stars

The service is excellent

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still managed to find a moment in between to move the beds and the sofa. We really appreciated his help. He is careful and skilled, and with his moving trolley he easily lifted even the largest sofa. We were helped in a very friendly manner and are very satisfied. Thank you, Robert.

March 3, 2026
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Charlotte,

Thank you for your kind words! We’re thrilled to hear that our colleague could assist you.

We appreciate your feedback and hope to help you again in the future!

Kind regards,
Louisa

Rated 5 out of 5 stars

A clean and safe place

We had a storage room at All Safe for about 10 years. It was always very easy to get in, the storage is open 24/7. The room was spacious and clean and it was a dry and safe place to keep the extra furniture we couldn't keep at home. We highly recommend it.

February 21, 2026
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Elena,

Thank you so much for your kind review and for trusting ALLSAFE The Hague South for 10 years!

We’re delighted to hear that you appreciated the 24/7 access, cleanliness, and safety of your storage space. Your recommendation truly means a lot to us.

Kind regards,

Marieke

Rated 5 out of 5 stars

I had to quickly rent a box and was advised well

I had to quickly rent a box to temporarily store items. The guys were very helpful in choosing the right box for me that fitted all the items I had to store. The scurity process is easy to deal with when you enter and leave the building.

October 8, 2025
ALLSAFE logo

Reply from ALLSAFE

Dear,

Thank you for yourpositieve review about ALLSAFE The Hague South! Happy to hear that you are satisfied with our services.

Kind regards,

Marieke

Rated 5 out of 5 stars

Good location and easy to access

Good location and easy to access. Additionally, closing was convenient for me.

January 27, 2026
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi John,

Thank you for your positive review about ALLSAFE Venlo!

Kind regards,

Marieke

Rated 1 out of 5 stars

Allsafe doesn't return the deposit

Unfortunately, Allsafe doesn't return the deposit. They arrange dates, promises, and the money is gone. If you want to lose your money, deposit it there and you won't see it again. They have to return over 400 euros for the deposit, for which you have to wait 4-6 weeks, and they still don't return it. I'm going to the police tomorrow.

January 20, 2026
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear sir,

We would like to inform you that the deposit has been transferred today. This is within the agreed 4–6 week period. Please note that it may take a few business days before the amount is visible in your account, depending on your bank.

If you have any further questions, please do not hesitate to contact us.

Kind regards,

Marieke

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Allsafe Storage in venlo on 16th December 2025. I had several pieces of luggage and other items to move, and with the help of two amazing staff members, everything went smoothly from start to finish.
They went above and beyond by assisting me with my belongings and even arranging a free bus to the venlo mail post
location where I needed to send my items. Their level of service was outstanding — both staff members were professional, friendly, polite, and extremely helpful. Truly two great guys who made the whole process stress-free.
This is honestly the best storage experience I’ve ever had. The prices are very affordable, and the customer service is top-class. I will definitely recommend Allsafe Storage to anyone looking for reliable and professional storage services.
Thank you so much!

December 16, 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Ahmed,

Thank you so much for your positive review about my coworkers and services!

Happy to hear that your are so satisfied.

Kind regards,

Marieke

Rated 5 out of 5 stars

Storage experience was very pleasant

Storage experience was very pleasant. Easy, fast and comfortable to use.

December 30, 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Beste Anete,
Bedankt voor de positieve review over ALLSAFE Haarlem.
Met vriendelijke groet,
Louisa

Rated 5 out of 5 stars

Friendly n understanding

December 20, 2025
ALLSAFE logo

Reply from ALLSAFE

Beste meneer/mevrouw,
Bedankt voor de positieve review over ALLSAFE Roosendaal.
Met vriendelijke groet,
Louisa

Rated 5 out of 5 stars

Easy to book & cancel

Easy to book. Friendly staff - I already rented rooms twice at this location - and easy to cancel. I would recommend to use this!

December 8, 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Ana Paula,

Thank you for your positive review about ALLSAFE The Hague South!

Kind regards,

Marieke

Rated 5 out of 5 stars

The guy in the store was very helpful

The guy in the store was very helpful, showed us around the options of units. Was clear on the terms and conditions and what was needed

October 24, 2025
ALLSAFE logo

Reply from ALLSAFE

Dear,

Thank you for the positive review of ALLSAFE Middelburg.

We're glad to hear you're satisfied.

Kind regards,
Louisa

Rated 5 out of 5 stars

Great facilities

Great facilities and very helpful staff!

October 24, 2025
ALLSAFE logo

Reply from ALLSAFE

Dear sir Punzalan,

Thank you for your positive review about ALLSAFE Amsterdam West!

Kind regards,

Marieke

Rated 1 out of 5 stars

They took advantage of me

They overcharged for my storage, promised me a bigger one and didn't give it to me in the end. The started my contract earlier to charge me more telling me it was the same price. Finally I sign the papers and they have not given me the password to enter the storage unit by car, so I haven’t been able to store my stuff. I felt a lot of impotence, but since I don’t speak dutch it has been very hard to argue.

October 22, 2025
ALLSAFE logo

Reply from ALLSAFE

Hi mister Navarro,

We’re very sorry to hear about your experience, that must have been very frustrating.
Could you please send us an email with the details of the situation at klantenservice@allsafe.nl?

Our customer service team will make sure your case is then reviewed and handled as soon as possible.

Kind regards,

Marieke

Rated 5 out of 5 stars

Efficient

Efficient - Fast - No fuss

October 8, 2025
ALLSAFE logo

Reply from ALLSAFE

Thank you for your positive review about ALLSAFE Amsterdam West!

Kind regards,

Marieke

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