AllSaints (Official) Reviews 

10,705
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 7,888 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stylish clothing designs, noting the exceptional quality of fabrics and the overall comfort of the garments. Shoppers appreciate that the online ordering platform is extremely easy to navigate and efficient. Furthermore, people mention that online packages arrive very quickly and in perfect condition, making shopping a smooth and pleasant process. Some reviewers were not happy with sizing inconsistencies, mentioning that items sometimes felt significantly larger or tighter than expected. A few other people also felt that delivery couriers occasionally mishandled packages, threw items over fences, or caused unexpected delays in receiving their orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality and stylish designs, with consumers frequently... See more

Quality

Consumers find quality to be positive, frequently highlighting well-made garments crafted from soft leather... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting that while the website is easy to use and... See more

Service

Customers had positive experiences with service, frequently praising prompt delivery and an easy ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ordering process was good, delivery process was ok, not great because the Evri app doesn't offer collection from my local Post Office (even though it's an Evri Parcel shop), I had to collect the p... See more

Company replied

Rated 4 out of 5 stars

The clothes are stylish and well made and the delivery to my remote location is really good. The only downside is that since the website was updated the description of the clothes is not as clear rega... See more

Company replied

Rated 4 out of 5 stars

Very easy to order from. The delivery was exceptionally fast. The jacket I ordered was tagged the wrong size however, overall the experience was still very good. I would order from this company again.... See more

Company replied

Rated 5 out of 5 stars

Managed to get this beautiful embellished sweatshirt in the Sale. The package arrived quickly and in perfect condition. I am size 14. Size L - recommended size - was HUGE, so I returned it... See more

Company replied


Company details

  1. Clothing Store
  2. also in
  3. Leather Coats Store
  4. Men's Clothing Store
  5. Shoe Store
  6. Women's Clothing Store

About AllSaints (Official)

Written by the company

Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.

AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.

The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.3

All reviews

(10,705)

7,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Within 24 hours order was already home

Within 24 hours order was already home! 5 star delivery

October 29, 2026
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Reply from AllSaints (Official)

Thank you for the five-star review. We’re delighted your order arrived within 24 hours and that you were pleased with the delivery.

Rated 5 out of 5 stars

The product shipped fast

The product shipped fast! The quality is amazing and this coat is so easy to throw on this fall season.

October 29, 2026
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Reply from AllSaints (Official)

Thank you for sharing your feedback. We’re delighted your coat arrived quickly and that you’re loving its quality and easy-to-wear style for autumn.

Rated 4 out of 5 stars

Ordering good, delivery ok, garment sizing terrible

The ordering process was good, delivery process was ok, not great because the Evri app doesn't offer collection from my local Post Office (even though it's an Evri Parcel shop), I had to collect the parcel from a different PO. I returned the dress because it was about 2 sizes too large. What has happened to All Saints' sizing? It used to be reliably small. This lovely dress was far bigger than it should have been - unwearable.

October 29, 2026
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Reply from AllSaints (Official)

Thank you for your feedback and for highlighting what went well with ordering. We’re sorry the Evri collection point wasn’t convenient and that the dress was much larger than expected, making it unwearable. We understand how disappointing that is, particularly when you’ve relied on our sizing before, and we appreciate you sharing your experience.

Rated 5 out of 5 stars

Beautiful jeans

Beautiful jeans, great price prompt delivery

October 29, 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re delighted you love your jeans and enjoyed the price and prompt delivery.

Rated 5 out of 5 stars

Lovely jumper ,sift and warm .Like the…

Lovely jumper ,sift and warm .Like the design .Hope it will wash it well

October 29, 2026
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Reply from AllSaints (Official)

Thank you for your lovely review. We’re so pleased you love the jumper’s soft, warm feel and design, and hope it washes beautifully too.

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress, although i returned it, as it did not suit me.

October 29, 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re pleased you found the dress beautiful, though sorry it wasn’t quite right for you. We appreciate you sharing your experience.

Rated 5 out of 5 stars

Everything perfect

The delivery was so fast and the quality of the loafers are really amazing

October 29, 2026
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Reply from AllSaints (Official)

Thank you for your lovely feedback. We’re delighted your loafers arrived so quickly and that you’re pleased with their quality.

Rated 5 out of 5 stars

Smooth and quick

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with us was smooth and quick—it's exactly what we aim for. Your kind words mean a lot, and we hope to welcome you back to AllSaints again soon!

Rated 5 out of 5 stars

Easy return policy and good…

Easy return policy and good notifications

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our return policy straightforward and appreciated the notifications. Your feedback means a lot to us, and we're glad we could make your shopping experience smooth and hassle-free.

Rated 5 out of 5 stars

I ordered a fabulous looking quality…

I ordered a fabulous looking quality item with next day delivery and that’s exactly what I got.

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your fabulous item arrived promptly and met your expectations in both quality and style. It's always our goal to deliver an exceptional experience, and we're delighted we could do that for you. We hope you enjoy your new piece and look forward to seeing you again soon!

Rated 5 out of 5 stars

Can’t fault

Fast delivery and clothes that are of good quality and have always fit well.

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you’ve been impressed with our fast delivery and the quality and fit of our pieces. It’s always our goal to ensure every detail meets your expectations, and it’s wonderful to know we’ve succeeded. We truly appreciate your support!

Rated 1 out of 5 stars

Incorrect item received.

Incorrect item received.
I specifically ordered a size small. However, the jacket I received was an extra small. The AllSaints label indicates a size small, but the actual production tag inside the jacket clearly indicates an extra small. Based on the fit, it was definitely an extra small.

October 29, 2026
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Reply from AllSaints (Official)

Thank you for letting us know about the issue with your order. We appreciate your feedback and will share it with our team. We've contacted you via email to assist you further.

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, the most comfiest trainers I have ever owned - I have 3 pairs.

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was super quick and that our trainers have become your go-to for comfort—owning three pairs is such a compliment to us. We truly appreciate your support and hope you continue to enjoy them!

Rated 5 out of 5 stars

I love you 😆❤️

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your love and enthusiasm! 😆❤️ We're thrilled to hear how much you enjoy AllSaints—it truly means the world to us. Your support keeps us inspired to create pieces you'll continue to love.

Rated 5 out of 5 stars

I love All Saints clothes

I love All Saints clothes, not all because I think most of their clothes are for younger people but they have amazing leather stuff - I bought beautiful leather jacket and black boots, t-shirts and recently I bought nice wool hoodie - love it. Sadly items are a bit pricey but I do recommend this brand if you can afford it

October 29, 2026
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Reply from AllSaints (Official)

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear how much you love our leather pieces, from the jacket and boots to your recent wool hoodie—those are timeless staples, and we're so glad they're part of your wardrobe.
We understand that our pricing can feel a bit high, but we truly value creating pieces with quality craftsmanship and materials that stand the test of time. Your recommendation means the world to us, and we’re so grateful for your support.
We hope you continue to enjoy your AllSaints pieces for years to come!

Rated 5 out of 5 stars

Arrived quickly and as described

Arrived quickly and was as described. Good quality jeans and a bargain price.

October 29, 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your wonderful feedback! We're thrilled to hear that your jeans arrived quickly, matched the description perfectly, and exceeded your expectations in quality—especially at a great price. It's always our goal to deliver both style and value, and we're delighted you had such a positive experience.

Rated 2 out of 5 stars

The item I received was a completely…

The item I received was a completely different colour to what was shown on line when I purchased the item.

October 28, 2026
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Reply from AllSaints (Official)

Thank you so much for your feedback! We're sorry the item didn't meet your expectations. We've sent you an email and are here to help resolve this for you.

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly

October 28, 2026
AllSaints (Official) logo

Reply from AllSaints (Official)

Thank you so much for your kind review! We're thrilled to hear that your order was delivered quickly—it’s always our goal to ensure a seamless experience for our customers. We truly appreciate you taking the time to share your feedback!

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