Alpine Aluminium Reviews 

154
•
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Hi, I appreciate that the company has ceased trading but I have 2 questions: 1. What happens to the 15 year guarantee? 2. I had integral blinds inside my bi-fold doors. Which company provided... See more

Rated 1 out of 5 stars

Cowboys and con artists. I'd sooner ask a bunch of common garden slugs to have a crack at double glazing than these unscrupulous clowns. Get the Alpine Aluminium experience by throwing your money on... See more

Rated 5 out of 5 stars

After reading the reviews me and my husband decided to visit their office. The staff were very welcoming and explained everything in depth and answered any questions we had. After deciding to go with... See more

Company replied

Rated 1 out of 5 stars

Visited Alpine Aluminium today and guess what, they have ceased trading and Rushtons have been appointed as administrators. If you have deposits or full payment with Alpine I suggest you visit them... See more

Company details

  1. Glazier
  2. Handyman

Information provided by various external sources

As seen on Channel 4, Alpine manufacture Aluminium Bi-folding Doors, Sliding Doors, Windows & Roof Lanterns in Leeds, supplying & fitting throughout the UK.


Contact info

2.9

Average

TrustScore 3 out of 5

154 reviews

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2.9

All reviews

(154)

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Rated 5 out of 5 stars

BRILLIANT PRODUCT & SERVICE

Fantastic experience from start to finish, top quality bi-folding doors with integral blinds installed on time to an high standard, and the fitters where very clean & tidy.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

From start to hand over very professional

From start to hand over very professional.
Worked well with our building company.
Quality product and installation.
Peter the owner of the company is very experienced and can advise with what your individual requirements are.
Come and have a look at mine !
They have the wow factor.
We had integral blinds.
Thanks to all the team.

March 27, 2019
Unprompted review
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Rated 5 out of 5 stars

COULDN’T ASK FOR MORE!!

COULDN’T ASK FOR MORE!!!

Excelent friendly service, price was the best quote I had by far and the quality exceptional. All my questions were responded to within hours and the delivery date was exactly as they said it would be. Will definitely be recommending and using again in the future!

March 27, 2019
Unprompted review
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Rated 5 out of 5 stars

Fantastic service from the beginning to…

Fantastic service from the beginning to the end, my sales executive gave me so much information and was available whenever I needed question answered. The admin team were great, always friendly and polite and always happy to help with question regarding my installation. My bifold looks absolutely amazing! I love the sparkle finish I choose, it makes my home complete. No doubt I will go to Alpine Aluminium in the future.

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

This is the A-team of aluminium companies

I'd first like to thank the hole team at Alpine, as the hole experience with both the sales team and fitters were 1st class.
I was passed onto Alpine through my brother, whom had has some beautiful bifolding/sliding doors fitted to his outdoor swimming pool.
The Sales team were, very informative and knew there product well. I didnt feel pressured into the sale at all, which was not the case with other companies I'd also had quote for the work.
Once I had paid a very modest deposit, Alpine had the sliding doors for my barn conversion made and ready to fit within a couple of weeks.
Once we arranged a convenient date for them to be fitted, the installation team called me the day before to give an update regarding what would be happening during the installation.
The Two fitters, Edward and Harry did a spot on job and I couldn't be happier with the finished job.
I can't help but smile every time I look at the finished doors, they really do add the finishing touch to my project.
I will be passing Alpines number on to any of my friends and family, that want the same brilliant service I received.
Thanks again Alpine :)

March 27, 2019
Unprompted review
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Rated 5 out of 5 stars

GREAT JOB

We have had two bungalows fully fitted with stable doors and windows and aluminium bifolding doors we had a very good service from start to finish and great after care have used again since for a small office which again was fitted with windows and stable door again very good service and I would defiantly used and recommend again

March 27, 2019
Unprompted review
Rated 5 out of 5 stars

Andy in Bradford

Having had Two bi folding Doors, and Two sliding doors supplied and fiited, i found the experience from point of sale, through survey, and finally the fitting of a very high standard. A minor after fit problem arose, which was dealt with quickly and efficently. I would have no hesitation in recommending Alpine Aluminium

March 27, 2019
Unprompted review
Rated 1 out of 5 stars

Unprofessional service

Unprofessional service. waste of money. I paid £28500 with no certificate and very unreliable service. instead of 4 weeks delivery I end up unfinished job after 12 weeks.
I took them to the court for the damage and delay and unfinished jobs

March 27, 2019
Unprompted review
Alpine Aluminium logo

Reply from Alpine Aluminium

dear Hussein
very sorry to hear you had a bad experience with alpine aluminum , I am sorry to hear that you took the issue further and you didn't give us the chance to solve the issue are self. sometimes there are complications with in the process and things take longer than we expect.

kind regards
alpine aluminum

Rated 1 out of 5 stars

Don't be fooled by the glossy adverts

Don't be fooled by the glossy adverts.

As another online reviewer has already stated, this is the worst company I have ever dealt with. Months after quoting for the job, after we paid our deposit, and after they had completed our on-site survey our entire order (for £14,000) was completely cancelled shortly before installation. This cost us a 3 month delay and an extra £10,000 to complete our project.

Despite the extra time and cost this was ultimately a lucky escape from this company: when we sought the same product from an alternative supplier they refused to supply the same product that Alpine were going to supply because it didn't meet their safety or functional standards.

Through slick online & magazine advertising this company is pitching itself as a high end aluminim window & door supplier, but in reality is nothing of the sort, just a uPVC 'white gold' outfit who have seen an opportunity to make some cash in the growing aluminium sector without any degree of quality or substance. There is every chance they will give you a very competitive quote, but accepting this could cost you a lot of extra money in the long run.

Don't be fooled, avoid this company at all costs.

March 26, 2019
Unprompted review
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Rated 1 out of 5 stars

AVOID, we’re taking them to court

The worst company I have ever used from start to finish. Constant lack of communication once the funds were taken. Very unprofessional, and the customer is certainly never right with them. No notification on delivery date that they were no longer arriving. My house was then left insecure for a further 3 days. The paint work is chipping aswel as really patchy in direct sun. The catch doesn’t hold the door back so dangerously slams shut with 3 small children around. The doors dropped on an angle In the middle and they didn’t return numerous desperate voicemails and emails. We are taking them to small claims court along with a lot of evidence and email trails. Avoid with a barge pole. Shop around and check reviews as unfortunately we didn’t and have learnt the hard way.

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

What a company

What a company
Cheapest around
Staff very helpful and there to discuss and advise
Delivered on time
Superb quality bifolds
Extremely user friendly to fit
Marcus top guy no pushy sales

January 3, 2019
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service!
Alpine installed our front door on the second attempt, after cancelling the first time on the day. The incorrect handle was provided, which their installer said they will advise the head office of, but they will not respond to our calls to arrange changing the handle. After reading some reviews, i'm fortunate that i even received my door but considering how a handle change is such a simple thing, Alpine do not want to sort it when they're quick to take 95% payment before the door is even installed, when they know themselves how bad they are at completing jobs.

December 14, 2018
Unprompted review

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