Altium Legal Reviews 

242
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and professional throughout the entire process of buying or selling property. People appreciate how clearly every single step of the transaction is explained, making complex legal procedures much easier to understand and manage. Some reviewers were happy with the swift communication, efficient service, and the reassuring support received during what can normally be quite stressful life events. Consumers also highlighted the proactive approach, excellent organization, and a genuine willingness to provide detailed assistance at every single stage of the journey.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as exceptionally helpful,... See more

Service

Users describe positive interactions with service, highlighting that transactions happen fast and staff... See more

Customer service

Reviewers express immense satisfaction and appreciation regarding customer service, highlighting professional... See more

User experience

Customers had great satisfaction with user experience, reporting that transactions happened fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke with Debbie Matthew’s today in order to arrange conveyance for our proposed move. Debbie explained the process and outlined the fees that would be charged. Very good customer service from star... See more

Rated 5 out of 5 stars

Debbie Mathews was great at talking through the quote and process of conveyancing. This allowed us to swiftly talk through the quote clarify all details and instruct. And excellent service all round.... See more

Rated 5 out of 5 stars

I dealt with Debbie Matthews, who walked me through the Sale and Purchase fees and cost, and also clarified the Stamp Duty payable. Helpful and professional throughout

Rated 5 out of 5 stars

Debbie Matthews was fantastic and was able to provide all the information we needed. The process was straight forward and everything was explained in a way which was easy to understand.


Company details

  1. Legal Services & Government

Information provided by various external sources

Specialist residential and commercial conveyancing services throughout the UK. We provide fast, efficient and cost-effective conveyancing for hundreds of clients every month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

242 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(242)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Debbie Matthews was fantastic

Debbie Matthews was fantastic and was able to provide all the information we needed. The process was straight forward and everything was explained in a way which was easy to understand.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had the pleasure of experiencing…

I’ve had the pleasure of experiencing truly outstanding service marked by consistent professionalism from Denean Dixon, excellent interaction, and a genuine willingness to help at every step. From the very beginning, the communication has been clear, friendly, and proactive.

No matter the time or situation, she has always been just a message or call away. The team shows a deep understanding of customer needs and always handles questions or concerns with patience and clarity.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the service she…

I am very pleased with the service she has provided to me over the telephone. She explained everything thoroughly and I felt I was able to ask her further questions in regards to purchasing the freehold. Again Debbie has explained properly what’s the next step I should take.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Debbie Matthews

Debbie Matthews i, very polite and professional. she explained everything clearly and took her time to make sure i was happy with what she had explained.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Debbie Matthews is most helpful

Debbie Matthews is most helpful, very polite and professional. she explained everything clearly and took her time to make sure i was happy with what she had explained.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

I have been referring my clients to…

I have been referring my clients to Altium legal for quite some time now. The fees they quote are really competitive and the solicitors on their panel provide an excellent service. The team are always at hand should any additional support or advice be required. I have no hesitation in recommending their services.

July 28, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look