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Aluminium Warehouse Reviews 

1,624
•
TrustScore 5 out of 5

4.8

Aluminum Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently appreciate the intuitive website, competitive pricing, and straightforward ordering process across a very wide range of available metal products. People consistently praise the exceptionally secure packaging and remarkably fast delivery times, noting that items arrive in pristine condition and accurately cut. Some reviewers were not happy with occasional delivery delays, extended waiting times, and unexpected complications involving external courier services during transit. Others also explicitly pointed out specific problems such as bent corners on metal sheets or general frustration regarding overall transit durations.

What people talk about most

Product

Consumers find the product to be of exceptional quality, praising the accurate cut-to-size options and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast shipping times and... See more

Quality

Reviewers mention positive feedback about quality, consistently describing products as first rate and well... See more

Order

People report positive experiences with order, highlighting straightforward online purchasing,... See more

Service

Customers consistently note positive experiences with service, highlighting great communication, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Aluminium Warehouse several times, for pond grillage supports, café curtain rails and other random domestic stuff. Aluminium is much easier to cut, drill, file etc., is lighter than steel... See more

Rated 5 out of 5 stars

I was a bit wary of ordering 3 lengths of 2200mm x 1.5mm thick aluminium chequer plate in case they got damaged during delivery. I needn't have worried though, Aluminium Warehouse packaged the she... See more

Rated 5 out of 5 stars

I wanted a large number of short legths of tubing. The company cut these very cleanly and accurately. The cost of the cutting service was very reasonable. The delivery was super fast and the product w... See more

Rated 5 out of 5 stars

Have placed & received a couple of orders from Alu Warehouse this year. Same good experience on both occasions - reasonable prices, what I needed was in stock, fast delivery, well packed, no nonsense... See more

Company details

  1. Aluminum Supplier
  2. Copper Supplier
  3. Metal Industry Suppliers
  4. Metal Processing Company
  5. Metal Supplier

About Aluminium Warehouse

Written by the company

Aluminium Warehouse are the UK's leading online metal and aluminium supplier. We supply Aluminium, Stainless Steel, Brass, and Copper alongside a variety of services including: cut to size on aluminium, stainless steel and brass products, in-house polishing, powder coating and custom size angles!

Whilst we are one of the longest serving businesses in the trade, our core company values remain the same. Our customers are the heart of everything we do. 

As an online metal store, you'll benefit from the greatest convenience of shopping online with us, on any device, 24/7.

So, whether you're a contractor, tradesperson or a hobbyist, we are confident we can help you find the right metal, at the right price and deliver when you need it.

Call us now on 0800 520 0729 or buy online.

 

Guaranteed Delivery

Get your goods in under 5 working days - we guarantee it.

Whether the material you have ordered is cut or not, you will receive your order within 5 working days from the date of order.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,624)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent service

Excellent service - really fast - good product quality exactly as shown on their first class web site.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Decent metal supplier

Have placed & received a couple of orders from Alu Warehouse this year. Same good experience on both occasions - reasonable prices, what I needed was in stock, fast delivery, well packed, no nonsense from couriers. In short, very good experience, no problems.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very Happy!

Everything is so slick. The website is great, the turnaround was great and the goods received were as expected. Nothing more to say other than keep up the great work. 👍

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 70 pounds worth of aluminium…

I ordered 70 pounds worth of aluminium plate on the 31st of October and its now the 10 on November. Just checked my online account and its described as unfulfilled but paid. So I phone at 08-15am the message tells me they are closed and phone back after 08-00am At 08-30 I get through to be told they will deliverer it in two days. I ask for a refund and informed if they have cut it its not possible. I have to phone again and no progress. I get a call back at 11 to say its not even cut. Lets see if I get a refund.
They used to be good but not now. I have now missed my deadline

November 10, 2025
Unprompted review
Rated 4 out of 5 stars

Good range of products

Good range of products and ability to buy short lengths. However £30 min order will curtail the number of times I will be able to afford AW as a supplier

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

An easy website to use and find exactly what you're looking for along with a cutting service if required . Items delivered fast and that included a large number of cutting required . Notified when out to be delivered . Would highly recommend.

October 17, 2025
Unprompted review

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