Amazing Clubs Reviews 

2,821
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 337 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product variety and the exceptional quality of items received, making them perfect options for gifts. People also love the incredibly helpful customer service team, noting that representatives are always polite, knowledgeable, and quick to resolve any account issues. Some reviewers were not happy with unexpected delivery delays caused by extreme weather conditions or strict shipping policies. A few consumers also mentioned receiving damaged goods, such as broken beverage bottles or melted chocolates during hot transit periods. Buyers occasionally experienced frustrating situations when trying to reschedule missed packages or obtain timely replacements.

What people talk about most

Staff

People report high satisfaction with the staff, frequently highlighting their professional, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Order

Consumers find order satisfaction to be generally high, praising the convenience of gifting options and... See more

Product

Clients share positive opinions on product quality, expressing delight with the wonderful variety, excellent... See more

Delivery service

Customers had mixed experiences with delivery service, as some reviewers reported timely shipments arriving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing Clubs has always provided amazing service. I’ve ordered from them for at least twenty years to give family and friends Christmas gifts that uniquely appear throughout the year. So much variety... See more

Rated 5 out of 5 stars

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it o... See more

Rated 5 out of 5 stars

Diego was TERRIFIC! I ordered a years worth of flowers for my mother, who is in an assisted living facility. It was part of her Christmas gift from her kids. I had it sent to the facility, but was tol... See more

Rated 5 out of 5 stars

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to ide... See more


Company details

  1. Gift Shop

Information provided by various external sources

Monthly Gift Clubs from Amazing Clubs - Wine, Beer, Chocolate, Coffee, Flowers, Cigars, Fruit, and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,821)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

She Listened

As a first time customer, our late December flower offering was delayed due to the holidays. It arrived in the first week of January and the arrangement of exotic flowers was beautiful. However, it only lasted a couple of days despite being cared for per your instructions. Several of the flowers pretty much dried up immediately, and one only opened a third of the way. I spoke with Amber today and told her the story. She immediately offered me an extra month on the back end of my subscription correcting the problem, and thus making me whole. She listened patiently and was clearly concerned with the problem. She is certainly a keeper.

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Amber is the best!

We received a lovely box of wine today from a mystery person. I called Customer Service and Amber answered the call. Your company is fortunate to have such a friendly, efficient and professional person in customer service.
Great experience.
Karen Shaw.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great product, great customer support

I recently subscribed to AmazingClubs in Alberta Canada, and had a shipping issue resulting in a damaged package. It was not the fault of AmazingClubs at all, but they replaced my package anyway, which is above and beyond customer service. I worked with Kendra, a Senior Customer Support Representative, over email, and she responded almost instantly throughout our conversation and was very helpful and understanding. I received my subscription as a gift, and I would recommend this service to anyone.

January 12, 2026
Unprompted review
Rated 2 out of 5 stars

Ice Cream Subscription

I gave my son-in-law an ice cream subscription for Christmas. He was not impressed with the quality of the product. I wasn’t impressed with how long it took for him to receive the first shipment.
Lesson learned about Amazing Clubs.

January 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing Clubs is amazing!

I gifted my husband and son their beer-of-the-month club for twelve months one Christmas. They have asked me to renew the gift for the fourth year in a row now! They love it! Amazing Clubs has not only given them a fun variety, their customer service is terrific! They automatically skip months where heat might affect the quality/flavor of the beer, then extend the club for another month in compensation. They also immediately add a month for any missed deliveries or deliveries where a bottle is broken or missing. Their customer service representatives are a delight to speak with, as attested by my son, my husband and myself. Hunter, who just assisted me today with an information change on my account, proved this level of excellence continues into 2026! Recommend Amazing clubs unreservedly based on my experience!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Amber was very polite and helpful

Amber was very polite and helpful! She was very informative and patient. It was very nice calling and having someone answer right away. We had delays with our orders (I'm guessing holidays and weather), but I was very happy with her call. Thanks!

January 2, 2026
Unprompted review
Rated 5 out of 5 stars

Kendra to the Rescue!

Had an issues with a GC and Kendra came to the rescue with amazing friendly service and was even able to make a recommendation to get the biggest bang for my buck on my subscription - great experience!

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Gave gift of beer club to my son for…

Gave gift of beer club to my son for Christmas the last few years. Had a problem with shipment crossover, and bottle breakage. Ben was very polite and promptly rectified the situation.
By far, the best customer service.

January 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Diego was great

Diego was great. He handled my issue promptly and professionally and offered creative solutions as well. I'm 100% satisfied with the service Diego provided.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

I ordered a 3-month subscription to beer of the month club for my son. The delivery was expected at the end of the month (December) which I understood due to the holidays it may be delayed. On 01/07/2026 the delivery had still not been made, I called and spoke with Diego, he explained no shipments went out on 01/01/2026 or 01/02/2026 but it was shipped on 01/05/2026 and was going to be delivered today. He was very polite and gave me complete information to make sure I was happy with the outcome. Well done Diego!!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

I called to discuss a gift membership…

I called to discuss a gift membership that I received
at Christmas. I was lucky to get Amber. She was pleasant, patient and professional. I explained that I might want to change what was to come each quarter during the year. She let me know that changes can be made. And I will be getting back to her after I speak with my gift giver very soon. Thank you, Amber *****

January 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Kendra was awesome and was able to assist me quickly and painlessly. The experience was excellent. Kendra's assistance with this matter was as smooth as a goldfish moving subtlety under the water!

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

I was gifted a club of the month and I just called to see if I could change to a different club. Diego picked up my call at customer service and was not only incredibly polite and helpful, but also efficient. He was able to make the change for me quickly, and he explained all of my options and changes easily. He was great, and it made my experience with Amazing Clubs even more amazing!

And goldfish!

January 7, 2026
Unprompted review
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Rated 3 out of 5 stars

Portions are absolutely tiny.

Received some gift cards from a relative so ordered a the jerky and cookies club. The amount of jerky was 9 oz and the number of cookies we received was 16 normal sized cookies. So this comes out to $3 a cookie which I guess is ok if this is some top notch premium cookie. The cookies are about the taste of a tollhouse cookie but in individual packaging. Jerky was fine and cookies are fine - everything is fine and they did arrive in fine packaging and the communication was fine with the company. I am not giving it a one star because It is technically not a scam because they did send me the items but I have a hard time believing all the 5 star reviews because I am thinking I am being extremely generous in giving them 3 stars.

January 5, 2026
Unprompted review
Rated 3 out of 5 stars

First shipment is late.

I ordered the 12-month dessert for my wife. Her birthday is the end of November. First delivery in December. The week it was to be delivered, I got a message that because of the holidays, they would ship late. It is January 6, and the UPS site says that they still don't have the item (label created). If there are holidays, you ship early, not two weeks late. My first experience has not been a good one.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great Costumer Service

As I told Kendra, (goldfish) in an email to her,
"In a day and age where customer service is really sucking, you are doing a fantastic job! I appreciate your quick responses to my emails and the information that you provide in those responses.
It is people like you who will keep me purchasing your product/service"

January 6, 2026
Unprompted review

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