While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Yet another useless lazy driver just dropped my parcel on my door step with no attempt to knock my door or ring my door bell. Sort your drivers out for goodness sake my parcel could have gone missing!... See more

Rated 2 out of 5 stars

I'm at the checkout (/checkout/p/p-.../offers?pipelineType=Chewbacca&hasWorkingJavascript=1), clicking "No, thank you" button already hundreds of times to not take Prime Trial and it keeps going back... See more

Rated 1 out of 5 stars

Pathetic website. Hundred of required verifications and they block your purchase because cat food and hair dryer are suspicious. Every time I try to buy there something I have problems: products not c... See more

Rated 2 out of 5 stars

MAKE SURE YOU DONT BUY A ITEM ESPECIALLY FOOD FROM AMAZON THAT ITS NOT RETURNABLE EVEN IF THE ITEM SHOWS SIGNS THAT IT BEEN TAMPER WITH BEFORE BEING DELIVER TO YOUR HOME YOU WI.L NOT GET YOUR MON... See more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(335)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

They are thieves

They are thieves! They don’t deliver on time plus I paid extra for quick delivery and they give me a hard time. Been a customer for years. They charge prime without permission. They need to go down!

July 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible service and company

Terrible service, no matter if you're Prime member or not, they treat you like garbage anyway. When you order THEY give you details of when the delivery will be made, then as soon as you pay, THEY change it to a week later without a single sorry! When you want to cancel, they say oh it can't be cancelled because it's already shipped! Fake people without integrity and working for the biggest scammer in the world! Avoid, and definitely do NOT go prime - it's worthless!

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Pathetic website - blocking purchases, problems with payments, not recieving products.

Pathetic website. Hundred of required verifications and they block your purchase because cat food and hair dryer are suspicious. Every time I try to buy there something I have problems: products not coming, no messages that my product was waiting at point, no possibility to immediate return.... One big joke. Avoid at all cost, better use eBay, Allegro or any other website.

February 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trust and responsibility work together

Amazon is the greatest company. Amazing service, very responsible staff. I have true respect for each of them. They are very respectful and polite people. Unfortunately, some sellers are not responsible for whatever they sell. They do just business.
I am very keen on the natural products, cannabis, hemp, Shea butter, and Aloe vera.
The people or companies selling cannabis or hemp are not always particular about, nor consider the fact that people accept them as natural medicine which are helpful for many conditions.
Quite a while ago, I bought two 500 g hemp creams for £35.99 each. They hardly contain any hemp. They call it Strong Hemp cream. On top, you can smell a strong smell of hemp. After using the top layer there is no smell of hemp. It is just a cream, no hemp no effect.
recently I ordered the Cannabis cream. They described it as a day and night Cannabis cream Delivered two small tabs. On them is written Hemp cream. In reality, they were the simple cream. They should have fine natural smell to be sure buyers that they use natural ingredients.
Very disappointing

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

20 IQ delivery drivers

DO they have my adress? Yes.
Do they have the street name and building number? Yes.
Do they have my apartament number? Yes.
Can they deliver without constant "Oops! Delivery driver ran into a problem"? No.

Absolutely the worst site to ever get items from.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

This can’t even be described in one…

This can’t even be described in one sentence. I ordered goods and they were delivered to a completely unknown address. How can you confuse number 27 with number 17/3 2F1? I provided the name of the store as the delivery location, and Amazon delivered it to a private house instead, and then wrote that it was delivered to a “reception.” Whose reception, exactly? The driver’s? Or was this done on purpose and now the package is gone?

I ordered this item for one of my regular clients, who does not want to hear that I don’t have his order because Amazon messed up. The client is angry with me. He came to pick up the order and all he got were my apologies. I have to close the shop today because I’m completely disappointed.

December 5, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Delivery person delivered my parcel way…

Delivery person delivered my parcel way down the road ,from the photo I didn’t know where ,the house holder who has difficulty walking kindly bought it to me ,Amazon had no clue what I was talking about kept offering a refund ,wouldn’t listen ,I said I won’t be renewing prime and at the end they said thanks for using prime absolutely useless

July 16, 2025
Unprompted review
Rated 3 out of 5 stars

I am usually buying small stuff from…

I am usually buying small stuff from there.

I cannot say i am impressed.
Its pretty cheap in comparison with local ecommerce stores , but still their customer support is not very helpful and rude sometimes.
3/5

April 26, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Disgusting customer service

Terrible customer service in fact there wasn't any. Rude agents.
I know they're not bothered by reviews but I care about the lack of anything.
I've always used them for almost everything being disabled but I will buy from elsewhere.

I sent silent night what they requested but have heard nothing .

March 23, 2025
Unprompted review
Rated 2 out of 5 stars

MAKE SURE YOU DONT BUY A ITEM…

MAKE SURE YOU DONT BUY A ITEM ESPECIALLY FOOD FROM AMAZON THAT ITS NOT RETURNABLE EVEN IF THE ITEM SHOWS SIGNS THAT IT BEEN TAMPER WITH BEFORE BEING DELIVER TO YOUR HOME YOU WI.L NOT GET YOUR MONEY REFUNDED BACK TO YOU CAUSE IN ORDER TO GET YOUR MONEY BACK YOU WILL NEED TO SHOW PERSONAL I.D. AND DOWNLOAD A PHOTO OF THE ITEM AND THEY REQUIRE A PHOTO THAT WILL NOT UPLOAD INTO THERE SYSTEM TO CAUSE YOU TO NOT BE REFUNDED LEARN BY MY MISTAKE

January 10, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service has no idea what…

Customer service has no idea what happened to my order, still no update despite the misleading info on the website. I really regret making that order, it was supposed to be a birthday gift and it won't arrive on time but they also won't say when/if it will arrive.

January 7, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look