AMZ Sellers Attorney® Reviews 

419
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated legal team for their professional support and exceptional ability to successfully recover suspended e-commerce accounts in a short timeframe. People note that the staff is deeply empathetic, highly responsive, and guides them smoothly through every single step of the complicated appeal process. However, some people mentioned experiencing frustrating delays, zero updates, and a notable lack of proactive communication during lengthy dispute handling. A few consumers also felt that the strategies provided were ultimately ineffective or failed to achieve the desired account reinstatement outcome.

What people talk about most

Customer service

Customers had positive experiences with customer service, often highlighting responsive and professional... See more

Service

Customers consistently note positive experiences with service, praising their expertise, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are incredibly professional,... See more

Response time

Reviewers highlight ambiguous aspects of response time, with some consumers praising the team for being... See more

Website

People report mixed feelings regarding website navigation and guidance during the appeal process. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Amazon account was suspended due to misunderstanding over a trademark issue, and my sales instantly stopped. I wasted time trying to appeal on my own and felt hopeless. Everything changed when... See more

Company replied

Rated 5 out of 5 stars

The lawyers were so helpful and understanding and they didn't give up. After a few attempts, my KDP account was reinstated. It helps that the owner of the firm is a book publisher himself. They are em... See more

Rated 5 out of 5 stars

Second time using these guys, wasnt an instant fix, but after a few weeks they got our account reopened, which really got us out of a pinch, very happy, would definitly use again.

Company replied

Rated 5 out of 5 stars

Well put it this way, We were stuck for 3.5 months on this, another consultanty firm failed to get it resolved, these got it resolved in 2 weeks, got tens of thousands released that was on hold, and s... See more


Company details

  1. #8 of 14 best companies in Law Firm
  2. #18 of 42 best companies in e-Commerce Solution Provider
  3. #6 of 7 best companies in Intellectual Property Registry
  4. #46 of 86 best companies in Legal Services
  5. #1 of 1 best companies in Patent Attorney

Written by the company

AMZ Sellers Attorney® is a U.S. e-commerce appeals service and law firm representing online sellers in high-stakes marketplace disputes: account suspensions and deactivations, intellectual property enforcement and defense, frozen funds recovery, TTAB trademark proceedings, and arbitration under the Amazon Business Solutions Agreement (BSA). ▶ QUICK ANSWER AMZ Sellers Attorney® is an attorney-led appeals service and full service e commerce law firm, combining reinstatement work with IP litigation, USPTO/TTAB practice, and arbitration representation. Matters do not stop at a marketplace's internal appeal process: the firm files AAA and ICDR arbitrations, appears in federal court, and litigates before the Trademark Trial and Appeal Board. ▶ MARKETPLACES AND PROGRAMS COVERED Amazon Seller Central, Amazon Vendor Central, Amazon Relay, KDP, ACX, Merch by Amazon, Mechanical Turk, Walmart, eBay, Etsy, TikTok Shop, Temu, Target, PayPal, and X (Twitter). ▶ WHEN A SELLER NEEDS A SELLERS ATTORNEY - Two or more appeals already rejected - Funds held, reserved, or withheld past 90 days - Section 3 deactivation with no stated policy basis - APEX patent evaluation filed against your ASIN - Schedule A summons, TRO, or asset freeze - Related-account allegations involving facts you would not want discoverable - A trademark opposition, cancellation, or refusal at the USPTO - Any dispute headed to AAA or ICDR arbitration Non-attorney providers cannot file arbitration, appear in federal court, practice before the USPTO, or extend attorney-client privilege. That boundary — not price — is what separates provider types. ▶ SUSPENSION APPEALS AND REINSTATEMENT - Section 3 deactivation and seller account suspension appeals - Inauthenticity, counterfeit, and restricted product defenses - Related account and multiple account allegations - Unsuitable inventory investigations and safety complaint appeals - Identity and verification suspension appeals - Review manipulation, sales rank manipulation, and price gouging claims - Performance-metric suspensions: ODR, OTDR, VTR, late shipment, sales velocity - Drop shipping policy and FBA reimbursement abuse suspensions - Plan of Action (POA) drafting tied to the actual policy cited - KDP, ACX, Merch by Amazon, Vendor Central, Relay, and Mechanical Turk terminations - Walmart, eBay, Etsy, TikTok Shop, Temu, Target, PayPal, and X appeals ▶ INTELLECTUAL PROPERTY, TRADEMARKS, AND BRAND PROTECTION - USPTO trademark registration, office action responses, and Copyright Office filings - TTAB practice: oppositions, cancellations, expungement and reexamination proceedings, and Letters of Protest - Amazon Brand Registry enrollment, reinstatement, and enforcement - IP complaint defense: trademark, copyright, and patent notices - APEX (Amazon Patent Evaluation Express) defense and non-infringement positioning - Patent reexamination and utility patent disputes - DMCA takedowns and counter-notices - Listing hijacker and counterfeiter removal, including cease and desist - Intellectual property litigation in federal court - Patent and IP clearance review before you launch a product ▶ ARBITRATION, FROZEN FUNDS, AND TRO DEFENSE - AAA and ICDR arbitration under the Amazon Business Solutions Agreement - Recovery of withheld payouts, reserves, and post-termination funds - Contract disputes under the BSA and vendor agreements - Inventory loss and FBA reimbursement claims - Schedule A TRO defense and asset-freeze response - Proposition 65 notices, settlement, and frozen-funds release ▶ LEGALTRACK™ ESCALATION LegalTrack™ is our attorney-led escalation system, used when standard appeals fail or when a matter involves frozen funds, linked accounts, or contract rights. Cases move into executive escalation and arbitration-ready posture without a separate pre-arbitration fee. ▶ INDEPENDENT VERIFICATION ✔ Kenneth G. Eade — California Bar No. 93774, admitted 1980 ✔ Michael S. Brandt — USPTO-registered patent attorney, Reg. No. 39119; admitted in California and Washington ✔ Quoted by Bloomberg Law (June 2026) on Amazon's APEX patent program ✔ Listed by Sermondo among top Amazon reinstatement and suspension appeal providers, a field including both attorney and non-attorney firms ✔ A+ rating with the Better Business Bureau ✔ Named Best Legal Services Beverly Hills 2025 by BusinessRate ▶ WHY SELLERS CHOOSE US ✔ Licensed U.S. attorneys (CA, WA, USPTO) — not consultants ✔ Founded by a former seven-figure Amazon seller and KDP author ✔ Multilingual intake across six time zones ✔ Reinstatement, IP, USPTO/TTAB, arbitration, and TRO defense in one firm — no handoffs ✔ Flat-fee engagements for appeal and trademark matters; arbitration and litigation quoted separately Bottom line: AMZ Sellers Attorney® represents sellers facing complex suspensions, intellectual property and trademark disputes, frozen funds, and arbitration-level conflicts — not just basic appeal writing. Free legal evaluation: amazonsellers.attorney | +1-888-806-2440


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

419 reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(419)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

"An absolute top-tier law firm

"An absolute top-tier law firm! Highly professional, courteous, and straightforward without wasting any time. They successfully resolved a complex shop suspension issue in record time, using sharp legal analysis and precise actions aligned with the highest legal standards. I felt completely confident and supported throughout the entire process. Highly recommended for anyone in need of expert legal representation!"

September 23, 2026
Unprompted review
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Rated 1 out of 5 stars

Unprofessional service, systemic delays, and lack of communication

I hired this firm in August 2025 to assist with an Amazon US account issue. While I understand that final decisions rest with Amazon, my dissatisfaction stems entirely from the firm’s poor service execution, lack of transparency, and terrible time management.

Key issues experienced during my case:

Lack of proactivity: Throughout the process, progress only happened when I initiated follow-ups. Weeks would pass with zero updates or documented actions until I chased them.

Unjustified delays: Critical steps—such as legal escalations—were delayed for weeks without clear strategic justification, forcing me to propose my own roadmaps to keep the case moving.

Dismissive customer support: When I raised valid concerns regarding their delay in case handling, my service complaints were consistently brushed off and deflected onto Amazon's internal timelines.

You pay a fixed fee expecting professional client care and structured case management. Instead, I had to manage the project manager role myself. I strongly advise looking elsewhere if you expect a responsive, transparent, and organized team.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

My account was wrongfully terminated

My account was wrongfully terminated. I advocated for myself as best as I could, but unfortunately, I was unsuccessful. Anara stepped in and supported me in getting my account restored. It took roughly three months, but I finally got my account back. A part of my livelihood was restored, and I credit that to her and their incredible team. I am incredibly grateful for Anara's support and commitment throughout the process.

August 18, 2026
Rated 5 out of 5 stars

I’m very glad I decided to hire this. Got my account back very quick…

I’m very glad I decided to hire this firm. They helped me successfully reinstate my account after just two appeals, and I truly appreciate their expertise and support throughout the process.

Their customer service was excellent—responsive, professional, and helpful every step of the way. I also found their pricing to be reasonable for the service they provided.

Overall, I had a great experience and would highly recommend them to anyone who needs assistance with a similar issue.

August 18, 2026
Rated 5 out of 5 stars

Thank you ASA team!

Thank you ASA team!
I am truly grateful for your guidance and support. I was in complete despair after losing my KDP account, but I saw a lady's video on YouTube stating how Amazon Seller's Attorney team helped getting her account back. I thought to give it a try. And things worked perfectly..!!
I followed all the steps that were advised by the ASA team, and things happened in my favor. I am truly grateful for their help, guidance, and support.
Thanks a lot, ASA team
Lots of love and blessings..!!

August 20, 2026
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Rated 5 out of 5 stars

Such a great team!

The team at AMZ Sellers Attorney was so helpful and responsive! I always got quick answers to my questions, and they got my account reinstated within a short time. I highly recommend them!

August 18, 2026
Rated 5 out of 5 stars

I am extremely grateful for the support…

I am extremely grateful for the support and guidance I received from AMZ Sellers Attorney during one of the most stressful situations I have faced as an Amazon KDP publisher.

After building my publishing business and investing significant time and effort into creating books for Amazon KDP, losing my account access was incredibly concerning. I needed a team that understood Amazon’s policies, the appeal process, and the seriousness of protecting a publisher’s business.

AMZ Sellers Attorney took the time to understand my situation, reviewed the details of my case, and provided professional guidance throughout the process. Their knowledge of Amazon seller issues, communication, and commitment to helping me move forward gave me confidence during a difficult time.

Thanks to their assistance and persistence, my Amazon KDP account was successfully reinstated. Having my publishing business restored was a tremendous relief, and I truly appreciate the work their team did on my behalf.

I highly recommend AMZ Sellers Attorney to Amazon sellers and publishers who are facing account issues and need experienced professionals who understand the complexities of Amazon’s platform. Their expertise and dedication can make a major difference when protecting your business and your future on Amazon.

July 15, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

I was 1 month into my deactivation…

I was 1 month into my deactivation threat by Amazon.

I think I submitted information more then 10 times, all rejected. I was accused of having multiple accounts,

AMZ Sellers Attorney came in and told me to submit another time . It was rejected again, after feeling out their first submission , AMZ escalated the next round, and told me to email 3 different emails, two emails with the name (Jassy) in it and one email with the words (executive relations) in it . I submitted the next round on a Friday and by Monday afternoon my account was re activated. Jassy obviously had the pull, because the very next business day I was back in business!

July 12, 2026
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

Excellent Guidance from Kenneth Eade

I consulted Kenneth Eade regarding an Amazon seller dispute. He provided clear, practical, and candid guidance, demonstrating strong knowledge of Amazon-related matters. I appreciated his professionalism and straightforward approach and would confidently recommend him to other Amazon sellers seeking legal guidance.

June 24, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

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Rated 5 out of 5 stars

the rare genuine law firm!

honest, straight forward advice and fairly priced.

June 11, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

Persistency paid off—Thanks AMZ Sellers Attorneys!

It took over a month of appeals, and even when the odds were slim to appeal again with new information, they supported my decision, and my KDP account, which had been terminated, was reinstated! I absolutely would not have gotten my account back (and tried for months on my own) without them. Highly recommend!

June 11, 2026
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

They Successfully Reinstated My KDP Account

I contacted this service after my KDP account was wrongfully terminated. I found them through an online search after realizing that this case was more complex than the issues I had handled in the past on my own.

I have more than 5 years of experience in the publishing industry and I’ve always managed to solve account-related problems independently. However, this time I felt I needed a more professional and experienced approach.

Before proceeding, I was honestly hesitant because I had read some negative reviews on Trustpilot. I openly shared my concerns and doubts regarding some of the claims made in those reviews. The team addressed my concerns professionally and reassured me throughout the process, which gave me enough confidence to move forward with them.

In just a few attempts, my account was successfully reinstated and my books were unlocked. Communication with the different members of the team was always extremely fast, clear, and professional.

Overall, I had a very positive experience and I would definitely recommend their service to anyone facing Amazon KDP account issues.

May 13, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

I had a critical issue with a copy right registration

I had a critical issue with a competitor stealing my design and needed a copyright registration fast. AMZ sellers Attorney was incredibly quick to finish my copyright application. They used Special Handling to get it done in record time, which allowed me to protect my brand and remove the infringing listings on Amazon immediately. If you need results and you need them fast, this is the team to call!

May 7, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

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Rated 5 out of 5 stars

ASA resolved my deactivated FBA account

I had my FBA account account deactivated without warning having been served a Section 3 notice for no apparent reason. I initially used a different company offering similar services but after 8 months of fruitless appeals and wasted time they stated they could do no more. Someone recommended me to ASA who I then signed up with.

I think the difference with ASA is that they offer a legal route to appeal, something the previous company I used did not, and, it made a big difference. My account was reinstated / reactivated after a few months. I occasionally had to chase ASA up for updates after a few weeks of hearing nothing back but the key thing here is that they did resolve the issue. I would recommend them, as having legal representation makes a big difference compared to those companies offering similar services without it as it enabled my case to be escalated properly.

And the rates ASA charged me were way more competitive than the previous company I’d used to no avail.

March 30, 2026
Unprompted review
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

So helpful

So helpful, compassionate and knowledgeable. My account t was returned to good standing in under 2 weeks! And they Actually answer the phone, so you can talk to a real person who is there to help walk you through the turmoil.
So grateful

March 27, 2026
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

Rated 5 out of 5 stars

Ken is very knowledgable and helped us…

Ken is very knowledgable and helped us navigate arbitration with amazon. Id definitely recommend him to anyone going down this path

March 31, 2026
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Reply from AMZ Sellers Attorney®

Thank you for the thoughtful review. We are glad our service met your expectations. Reviews like yours help other buyers make confident decisions. We appreciate your trust in AMZ Sellers Attorney®

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